Dell Latitude D620 ATG User Manual page 29

Service Tag and Express Service Code
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Microsoft Windows License Label
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Solutions — Troubleshooting hints and tips, articles from
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technicians, and online courses, frequently asked questions
Community — Online discussion with other Dell customers
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Upgrades — Upgrade information for components, such as
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memory, the hard drive, and the operating system
Customer Care — Contact information, service call and order
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status, warranty, and repair information
Service and support — Service call status and support history,
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service contract, online discussions with support
Reference — Computer documentation, details on my computer
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configuration, product specifications, and white papers
Dell Technical Update Service — Proactive e-mail notification of
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software and hardware updates for your computer
Downloads — Certified drivers, patches, and software updates
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Notebook System Software (NSS)— If you reinstall the operating
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system for your computer, you should also reinstall the NSS utility.
NSS provides critical updates for your operating system and
support for Dell™ 3.5-inch USB floppy drives, Intel® processors,
optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically
detects your computer and operating system and installs the
updates appropriate for your configuration.
Software upgrades and troubleshooting hints — Frequently asked
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questions, hot topics, and general health of your computing
environment
How to use Windows XP
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How to work with programs and files
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How to personalize my desktop
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Information on network activity, the Power Management Wizard,
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hotkeys, and other items controlled by Dell QuickSet
3. Click the User's Guide for your computer.
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
Use the Service Tag to identify your computer when you use
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support.dell.com or contact Dell for technical assistance. It is
recommended that you keep a copy of the Service Tag in a secure location
in case your computer is lost or stolen.
Enter the Express Service Code to direct your call when contacting Dell.
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Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
To download Notebook System Software:
1. Go to support.dell.com, select your region or business segment, and
enter your Service Tag.
2. Select Drivers & Downloads and click Go.
3. Click your operating system and search for the keyword Notebook System
Software.
NOTE: The support.dell.com user interface may vary depending on your
selections.
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system installed
on your computer. This support provides real-time health scans of your
computing environment, software updates, and relevant self-support information.
Access the Dell Support Utility from the
Dell Support Utility).
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click the arrow
icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
Dell QuickSet Help
To view Dell QuickSet Help, right-click the
taskbar.
icon in the taskbar (see Accessing the
icon in the Microsoft® Windows®