HP Pavilion XT115 Reference Manual
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HP Pavilion XT115 Reference Manual

HP Pavilion XT115 Reference Manual

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  • Page 1 HP Notebook PC Reference Guide...
  • Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...

  • Page 3: Important Safety Information

    UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
  • Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
  • Page 5 U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company.

  • Page 7: Table Of Contents

    Contents Getting Started with Your HP Notebook ... 11 Taking Inventory... 12 What’s in the box? ... 12 To buy accessories ... 12 To find more information... 13 Identifying Parts of the Computer... 14 Front View ... 14 Back View... 15 Bottom View ...
  • Page 8 To protect against viruses ... 41 To lock the hard disk drive... 41 Working in Comfort with a Notebook PC ... 42 Taking Care of Your Computer ... 44 To protect your hard disk drive... 44 To maintain your computer... 44 To safeguard your data...
  • Page 9 Connecting External Devices... 78 To identify connectors for external devices ... 78 To connect a printer or other parallel device... 80 To connect an external keyboard or mouse... 80 To connect a USB device... 80 To connect an audio device... 81 To use an external monitor...
  • Page 10 HP Support and Service... 125 Getting Assistance for Your Computer... 126 To get help from the Web ... 126 To contact HP for support or service ... 126 To receive repair service ... 128 To prepare your computer for shipment... 129 Hewlett-Packard Limited Warranty Statement ...

  • Page 11: Getting Started With Your Hp Notebook

    Getting Started with Your HP Notebook Reference Guide...

  • Page 12: Taking Inventory

    Microsoft Windows manual. CD with special software (for models with certain types of drives). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks).

  • Page 13: To Find More Information

    The full Reference Guide is shipped on the computer’s hard drive, and provides a Guide complete source for operating and maintaining the computer. Look in the online HP Library, or on the Recovery CD or DVD in \hp\Library. The HP Library is in the Help and Support Center. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD or DVD in \hp\Library.

  • Page 14: Identifying Parts Of The Computer

    Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Computer open/close latch. 2. One-Touch buttons. 3. Keyboard status lights. 4. Power button. Turns the computer on and off. 5. Touch pad, scroll pad, click buttons, plus on-off button.

  • Page 15: Back View

    19. External monitor port. 20. Kensington lock slot (security connector). Getting Started with Your HP Notebook Identifying Parts of the Computer 21. Modem port*. 22. PC Card and CardBus slot and button (certain models have two slots and two buttons).

  • Page 16: Bottom View

    Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 28. Hard disk drive. 29. Battery latch. 30. RAM cover. Reference Guide 31. Reset button. 32. Docking port*. 33. Mini-PCI cover (no user parts inside). * on certain models...

  • Page 17: Status Lights

    Amber: the AC adapter is connected and the battery is charging. Blinking: the AC adapter is connected and the battery is missing or has a fault. Off: the AC adapter is not connected. Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide...
  • Page 18 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)

  • Page 19: Setting Up Your Computer

    HP docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.
  • Page 20 Getting Started with Your HP Notebook Setting Up Your Computer To remove the battery 1. Before removing the battery, do one of the following: Shut down the computer or put it into Hibernate mode, or Plug in the AC adapter.

  • Page 21: Step 2: Connect Ac Power

    If “75W” is printed below the AC adapter socket on the computer, do not use a 60- watt, 3.16-amp adapter, such as HP F1454A or F1781A, and do not use DC adapter accessories F1455A and F2297A.

  • Page 22: Step 3: Connect A Phone Line

    Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.

  • Page 23: Step 4: Turn On The Computer

    2. If your computer has a modem, check the modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, and then click Edit on the Dialing Rules tab. Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide...

  • Page 24: Step 6: Register Your Notebook

    If you decide not to register during Windows setup, choose the option to print the registration form, and then fax it to HP at the fax number on the form. Or you can register by calling HP Customer Care—see “To contact HP for support or service”on page 126 to find the phone number.

  • Page 25: Basic Operation

    Basic Operation Reference Guide...

  • Page 26: Operating Your Computer

    Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its power button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode On mode...

  • Page 27: To Reset The Computer

    The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive, a CD-ROM drive, or an internal network interface card. 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press ESC to display the Boot menu. Basic Operation Operating Your Computer...

  • Page 28: To Use The Touch Pad

    Basic Operation Operating Your Computer 3. Use the arrow keys to select the boot device, and press ENTER. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility—see “To run the BIOS Setup utility” on page 118. To use the touch pad The touch pad includes an on-off button so you can turn off the touch pad to avoid moving the pointer accidentally, such as by touching the pad while typing.
  • Page 29 Moving and selecting 1. Place your hands in a normal typing position. 2. Move a thumb or finger across the touch pad in the direction you want the pointer to move. 3. Use the left and right click buttons, which function like the left and right buttons on a mouse, to make your selection: To open an application, move the pointer over the icon and double-click the left button.

  • Page 30: To Use The Fn Hot Keys

    Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, and then release both keys.

  • Page 31: To Use The One-Touch Buttons

    Your computer is preconfigured to access the following services: 1. Microsoft Outlook Express e-mail software. 2. HP TV Now—see “To use a TV set as a monitor” on page 83. 3. Microsoft Internet Explorer. 4. HP Quick Lock—see “To lock your computer” on page 39.

  • Page 32: To Use The Windows And Applications Keys

    Basic Operation Operating Your Computer 3. Type a label for the button, and then select the application, document, folder, or Web site you want the button to open. 4. If you want a label to appear onscreen when you press a One-Touch button, select that option on the Onscreen Display tab.

  • Page 33: To Use The Embedded Keypad

    To use the embedded keypad Your computer’s built-in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators. The keys in this keypad are marked using light blue characters. Press Fn+F8 to turn on the embedded keypad. Hold Fn while typing a key to turn the embedded keypad on temporarily.

  • Page 34: To Adjust The Display

    If the icons and labels on your screen seem too small, you can enlarge them using HP Desktop Zoom. Click Start, All Programs, Hewlett-Packard, HP Desktop Zoom, HP Desktop Zoom. Using an external monitor If you want, you can attach an external monitor to your notebook computer. See “To use an external monitor”...

  • Page 35: To Adjust The Volume

    When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
  • Page 36 Click Start, All Programs, Hewlett-Packard, HP Presentation Ready, Start Presentation. –or– Click the HP Presentation Ready icon in the taskbar (if present), and then click Start Presentation. To adjust settings during the presentation, click the taskbar icon and choose Configure.

  • Page 37: Using Cds Or Dvds

    Using CDs or DVDs To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Be sure to press the CD or DVD onto the spindle. You can damage the disk or drive if you just lay it on the tray.

  • Page 38: To Play Dvd Movies

    (usually no more than four). When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.

  • Page 39: Securing Your Computer

    BIOS Setup Utility 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed. See “Security Menu” on page 120.

  • Page 40: To Attach A Security Cable

    Basic Operation Securing Your Computer Press the HP Quick Lock button—the five One-Touch buttons are located above the keyboard. –or– Press CTRL+ALT+DEL and click Lock Computer. This option may not be available in all configurations. To unlock the computer, follow your normal logon steps.

  • Page 41: To Protect Against Viruses

    1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot.

  • Page 42: Working In Comfort With A Notebook Pc

    HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library, and also available at www.hp.com/ergo.
  • Page 43 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.

  • Page 44: Taking Care Of Your Computer

    Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

  • Page 45: To Safeguard Your Data

    To safeguard your data Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy, CD-RW, or network drives. Use a virus-scanning program (such as the Norton AntiVirus program included with your computer) to check the integrity of your files and operating system.

  • Page 46: To Clean Your Computer

    Basic Operation Taking Care of Your Computer To clean your computer You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.

  • Page 47: Batteries And Power Management

    Batteries and Power Management Reference Guide...

  • Page 48: Managing Power Consumption

    Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. During idle periods, the computer automatically enters power-saving modes after specified timeout periods.
  • Page 49 The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses low and high processor speeds on AC power. The Portable/Laptop option uses low and high processor speeds on battery and AC power. The Presentation option uses the lowest processor speeds on battery power, but uses low and high processor speeds on AC power.

  • Page 50: To Manage Power Manually

    Batteries and Power Management Managing Power Consumption To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this…...

  • Page 51: Using Battery Power

    Using Battery Power To check battery status From the battery status light You computer has a battery status light—see “Status Lights” on page 17. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details).

  • Page 52: To Respond To A Low-Battery Warning

    Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
  • Page 53 To maintain maximum battery capacity and accuracy of the battery gauge, perform this calibration procedure every few months: 1. Click Start, All Programs, Hewlett-Packard, Notebook, HP Battery Optimizer. 2. Follow the displayed instructions to test and condition your battery. The process could take 4–6 hours or more per battery.

  • Page 55: Modem And Network Connections

    Modem and Network Connections Reference Guide...

  • Page 56: Using The Modem

    Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: Internet Explorer, for browsing the World Wide Web Outlook Express, for sending and receiving e-mail messages...

  • Page 57: To Connect The Modem

    To connect the modem CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack. 1. Check that the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2.

  • Page 58: To Connect To The Internet

    Modem and Network Connections Using the Modem failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says “black list.” When using a modem in the Republic of South Africa, an external surge protector may be necessary in order to prevent computer damage by lightning or other electrical surges.

  • Page 59: To Disconnect From The Internet

    To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. Click Start, Control Panel, Network and Internet Connections, Network Connections, and then right-click the connection and select Disconnect.

  • Page 60: To Change Your Modem Settings

    Modem and Network Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions.

  • Page 61: To Send And Receive E-Mail

    To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.

  • Page 62: To Send And Receive Faxes

    Modem and Network Connections Using the Modem To send and receive faxes Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax Console fax software is included with Windows XP. To set up Fax Console Before you can use Fax Console, you need to install it.

  • Page 63: Connecting To A Lan

    Connecting to a LAN If your model has a LAN port, you can connect to local area networks (LANs). LANs give you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.

  • Page 64: Making Wireless Network Connections

    Modem and Network Connections Making Wireless Network Connections Making Wireless Network Connections If your computer includes a wireless on-off button—located on the right side of the front of the computer—you can connect by radio to an 802.11 wireless local area network (LAN) and access computers and other resources on the network.
  • Page 65 Key format: ASCII for passphrase, hexadecimal for key string. Key length: smaller number for 64-bit encryption, larger number for 128-bit. 6. Click OK to save the configuration. This network is added to your list of preferred networks. The computer automatically connects to the first preferred network that’s within range if wireless communication is turned on—see “To turn wireless communication on and off”...

  • Page 66: To Turn Wireless Communication On And Off

    Bluetooth or 802.11 communication is turned on, but it doesn’t show whether Bluetooth, 802.11, or both functions are active. You must use HP Wireless Configuration to control the individual wireless functions.
  • Page 67 2. To turn off the wireless 802.11 communication without turning off the computer, press the wireless on-off button—this also turns off Bluetooth communication if it was enabled. –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Wireless Configuration, then click the 802.11 button to turn off wireless 802.11 communication—without affecting Bluetooth communication. –or–...

  • Page 68: Making Wireless Bluetooth Connections

    Click Start, All Programs, Hewlett-Packard, Notebook, HP Wireless Configuration, then click the Bluetooth button to turn on Bluetooth communication. –or– If the HP Wireless Configuration icon is present in the taskbar, double-click the icon, then click the Bluetooth button to turn on Bluetooth communication. Reference Guide...
  • Page 69 Bluetooth button to turn off Bluetooth communication—without affecting 802.11 communication. –or– If the HP Wireless Configuration icon is present in the taskbar, double-click the icon, then click the Bluetooth button to turn off Bluetooth communication—without affecting 802.11 communication.

  • Page 70: To Prepare For Bluetooth Connections

    4. On the General tab, check the following settings: Give your computer a unique name that will identify it to other Bluetooth users. Set the computer type to Laptop. Select the security mode you want to use. 5. On the Information Exchange tab, check the following settings: Check the directory you want to make available to other Bluetooth users for sharing files, both sent and received.

  • Page 71: To Send Or Receive Files Using Bluetooth

    To send or receive files using Bluetooth If your computer includes Bluetooth wireless capabilities, it supports the following common protocols for transferring data. To use either protocol, both computers must support that protocol—check the other computer’s Bluetooth documentation. FTP, meaning files can be copied into and out of shared directories (folders) by both computers.

  • Page 72: To Connect To A Bluetooth Printer Or Serial Device

    68. 2. Install the printer software that comes with the Bluetooth printer. The following details are for the HP Deskjet 995C printer: a. Insert the CD that came with the printer. If the setup program doesn’t run, click Start, Run and run \setup.exe on the CD.

  • Page 73: To Make A Dial-Up Connection Via A Bluetooth Phone

    12. Double-click the printer icon for the Bluetooth printer you want to use, then double- click the serial port icon that is shown. When you see a message confirming this printer will use the Bluetooth COM port, click OK. Whenever you print to this printer, it will use the Bluetooth connection you established.

  • Page 75: Add-On Devices

    Add-On Devices Reference Guide...

  • Page 76: Connecting Pc Cards

    Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slot is available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type II and III PC Cards (PCMCIA and CardBus). If your model has two eject buttons, you can insert two Type II cards or one Type III card.
  • Page 77 Removing a PC Card CAUTION Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware icon in the taskbar, or shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the Eject Hardware or Safely Remove Hardware icon in the taskbar, and then click the card you want to remove.

  • Page 78: Connecting External Devices

    Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagrams below show your computer’s connectors for external devices and for the port replicator. Locating connectors on the computer 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2.
  • Page 79 Add-On Devices Connecting External Devices 10. PC Card and CardBus slot. See “Connecting PC Cards” on page 76. 11. IEEE 1394 port (on certain models). 12. Audio ports. 13. Infrared port (on certain models). Locating connectors on the port replicator 14.

  • Page 80: To Connect A Printer Or Other Parallel Device

    The pointing stick and touch pad are normally disabled while an external PS/2 mouse is connected. To connect a PS/2 mouse and keyboard at the same time, use the HP F1469A Y adapter. To connect a USB device Your computer’s universal serial bus (USB) provides a bi-directional serial interface for adding peripheral devices such as game controllers, serial and parallel ports, and scanners on a single bus.

  • Page 81: To Connect An Audio Device

    Note If you have problems making this connection, contact the device manufacturer and the HP Business Support Web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. To connect an audio device If your model has a built-in microphone—look for a microphone icon near the right click button on the touch pad—you can use it to record voice, sound, and music.

  • Page 82: To Use An External Monitor

    –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings. You can also add a display settings icon in the taskbar for quick access. If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays.

  • Page 83: To Use A Tv Set As A Monitor

    monitors vary greatly, and the display quality of your monitor may not be optimal at higher settings. If you need to increase the refresh rate on the external monitor, you can switch to only the external monitor. An alternative is to make one display a “secondary” display so you can select independent refresh rates: 1.
  • Page 84 TV viewing. If a One-Touch button is assigned to HP TV Now, press that button. (The five One- Touch buttons are located above the keyboard.) –or–...

  • Page 85: To Connect An Ieee 1394 Device

    Note If you have problems making this connection, contact the device manufacturer and the HP Business Support Web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. To connect a serial device The computer includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems.
  • Page 86 Add-On Devices Connecting External Devices Using the infrared port Make sure the infrared ports of your computer and the other device lie in as straight a line as possible. The two ports should be no more than 1 meter apart, with no obstructions in between.

  • Page 87: To Use A Port Replicator

    If “75W” is printed below the AC adapter socket on the computer, do not use a 60- watt, 3.16-amp adapter, such as HP F1454A or F1781A, and do not use DC adapter accessories F1455A and F2297A.
  • Page 88 Add-On Devices Connecting External Devices 4. Press the computer down until both sides click into place. 5. If the computer is off, open the computer and press the power button to turn it on. The lights on the port replicator turn on. When the computer is docked, you can use the computer’s security connector to secure the computer.

  • Page 89: Installing Additional Ram

    At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. To install a RAM expansion module Use HP PC2100 DDR-266 or higher RAM only. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be...

  • Page 90: To Remove A Ram Expansion Module

    Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it.

  • Page 91: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2. Turn the unit bottom side up. 3.

  • Page 92: To Replace The Hard Disk Drive Holder

    Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.

  • Page 93: To Prepare A New Hard Disk Drive

    To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD or DVD that also came with your computer.

  • Page 95: Troubleshooting And Maintenance

    Troubleshooting and Maintenance Reference Guide...

  • Page 96: Troubleshooting Your Computer

    See the Microsoft Windows manual shipped with the computer. See the HP Notes in the online HP Library for updated information. Find technical tips and software updates for the computer at the HP Business Support Web site (www.hp.com/go/bizsupport). Test your computer by running the e-Diagtools test program. See “Testing the Hardware”...

  • Page 97: Cd-Rom And Dvd Problems

    If sound does not record Try plugging in an external microphone. Your model may not have a built-in microphone. Check the software controls for recording sound: click Start, All Programs, Accessories, Multimedia (or Entertainment), Sound Recorder. In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls.
  • Page 98 Computer, Restart. If you created the CD on a CD-RW-type drive, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media. If a DVD movie doesn’t fill the screen Each side of a double-sided DVD has a different format (standard or widescreen).

  • Page 99: Display Problems

    Test the display with the e-Diagtools diagnostics. See “Testing the Hardware” on page 115. If HP Presentation Ready does not switch to your video settings If you’re using an external monitor that isn’t a plug-and-play device, open Control Panel Display and set up a monitor that supports the video settings you intend to use for your presentation.

  • Page 100: Hard Disk Drive Problems

    This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.

  • Page 101: Heat Problems

    Run the virus-scanning program. See “To protect against viruses” on page 41. Test the hard disk drive with the e-Diagtools diagnostics. See “Testing the Hardware” on page 115. If necessary, you can format the hard disk and reinstall the original factory software. See “To recover the factory installation of your hard disk”...

  • Page 102: Keyboard And Pointing Device Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Keyboard and Pointing Device Problems Use these suggestions for built-in or external devices. If the pointer is difficult to control Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware, Mouse. If the touch pad doesn’t work Press the touch pad on-off button so the light turns on.

  • Page 103: Lan Problems

    Make sure the embedded Keypad Lock (Fn+F8) is on—or that you press and hold the Fn key to temporarily access the embedded keypad. If you can’t type the euro symbol Hold ALT GR when you press the marked key. The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, and then hold ALT while typing 0128 on the numeric keypad.

  • Page 104: Memory Problems

    MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help and Support (or Help). Third-party memory cards have not been tested by HP for use with the computer. Test your computer’s memory with the e-Diagtools diagnostics. See “Testing the Hardware”...
  • Page 105 Eliminate extra connections in the line. If possible, connect directly to the wall jack. Try another telephone line, preferably one normally used for a fax machine or modem. If the modem doesn’t dial or no dial tone is detected Check all cables and connections. Connect a standard telephone to the phone line and make sure the line is working.
  • Page 106 Troubleshooting and Maintenance Troubleshooting Your Computer If the modem isn’t detected Check the modem setup. In Control Panel, open Phone and Modem Options. Check the COM port. Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.

  • Page 107: Pc Card (Pcmcia) Problems

    If the modem clicks repeatedly but doesn’t connect Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. Check all cables and connections. PC Card (PCMCIA) Problems If the notebook doesn’t recognize a PC Card Remove and reinsert the PC Card.

  • Page 108: Performance Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If an I/O card stops communicating properly Exit and restart the application. The card may have been reset if the computer suspended or turned off. Check settings in Control Panel. Performance Problems For best performance, your computer should have at least 128 MB of memory (RAM). If the computer pauses or runs sluggishly This may be normal Windows behavior.

  • Page 109: Port Replicator Problems

    Port Replicator Problems If a connection isn’t working Check that AC power is connected to the port replicator, that the computer is fully docked, and that the port replicator lights are on. Make sure the peripheral device has power connected and is turned on. Make sure the device’s cable is connected properly.
  • Page 110 Make sure the battery is fully installed and locked in place. Make sure you’re using only the HP AC adapter included with your computer (or other approved adapter that meets the power requirements of the computer). If “75W”...

  • Page 111: Printing Problems

    Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi).

  • Page 112: Serial, Parallel, And Usb Problems

    Hardware, Mouse. Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). Check the port settings in Control Panel. Open the hardware Device Manager, and then double-click Ports (COM &...

  • Page 113: Startup Problems

    115. If the USB port is not working Contact the vendor of the peripheral device— and the HP Business Support Web site (www.hp.com/go/bizsupport)—for the latest USB drivers. Check the port settings in Control Panel. Open the hardware Device Manager, and then double-click Universal Serial Bus Controller.

  • Page 114: Wireless Problems

    If your computer includes Bluetooth capabilities, make sure wireless 802.11 communication is turned on. Click Start, All Programs, Hewlett-Packard, Notebook, HP Wireless Configuration, then click the 802.11 button if it’s not turned on. Make sure you are using the correct SSID and channel settings: see “To prepare for connections”...
  • Page 115 Make sure the wireless indicator light is on. Make sure Bluetooth communication is turned on. Click Start, All Programs, Hewlett- Packard, Notebook, HP Wireless Configuration, then click the Bluetooth button if it’s not turned on. If no Bluetooth button is shown, your computer does not support Bluetooth communication.

  • Page 116: Testing The Hardware

    To run the e-Diagtools diagnostic test 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. The first time you run the program, you are prompted to select the language for the program.
  • Page 117 12. Optional: open the Support Ticket. In Windows, click Start, All Programs, Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows. 13. Click View to display the Support Ticket. 14. To add information about your problem, click Comments, type the information, and then click OK.

  • Page 118: Configuring The Computer

    1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: Press the LEFT and RIGHT arrow keys to move among menus.
  • Page 119 Main Menu Setting Description BIOS Revision Shows the current BIOS version. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format). Language Sets the language for BIOS Setup. Internal Hard Disk Sets the hard disk drive type and various parameters.
  • Page 120 Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Video Display Device Sets whether the built-in display automatically switches to an external display, if one is detected. External Pointing Disables the internal pointing devices when an external Device pointing device is connected.
  • Page 121 Boot Menu Setting Hard Disk Removable Device CD-ROM/DVD Built-in LAN Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Description Shows the order of boot devices. Move the entries to change the order. Built-in LAN provides diskless boot from a network server.

  • Page 122: Reinstalling And Updating Software

    On your computer’s hard drive under C:\hp\Drivers. On the Recovery CD or DVD under \hp\Drivers. On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD or DVD to reinstall the original factory software on your computer’s hard disk.

  • Page 123: To Replace A Damaged Recovery Cd Or Dvd

    To replace a damaged Recovery CD or DVD If you lose or damage the Recovery CD or DVD, take your computer to a local HP service center to get a replacement CD or DVD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact HP for...

  • Page 124: To Update Windows Drivers

    (www.hp.com/go/bizsupport). To update Windows drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly. In addition, HP may provide drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows.

  • Page 125: Hp Support And Service

    HP Support and Service Reference Guide...

  • Page 126: Getting Assistance For Your Computer

    To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: Included applications and operating systems.
  • Page 127 (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model.

  • Page 128: To Receive Repair Service

    Getting Assistance for Your Computer To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.

  • Page 129: To Prepare Your Computer For Shipment

    If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see “To contact HP for support or service” on page 126. If your notebook is not packaged properly, you will be responsible for any damages to it that occur during shipping.

  • Page 130: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 131 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 133: Reference Information

    Reference Information Reference Guide...

  • Page 134: Hardware Specifications

    Hardware Specifications Hardware Specifications Technology Codes Each HP notebook computer has a two-letter technology code. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number.
  • Page 135 Power Rechargeable lithium-ion (14.8 Vdc) battery with LED charge-level gauge. Battery life: up to 3 hours typical (varies with model, usage, and power settings). Fast battery recharge: 2 hours when system is off, 3 hours when system is on. Low-battery warning. Suspend/resume capability.
  • Page 136 Reference Information Hardware Specifications Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. (certain models) Operating frequency: 2.4-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical.
  • Page 137 Reference Information Hardware Specifications Major ICs Models with Technology Code KA: CPU: AMD Athlon or Duron processor. Core logic: ATI U1 / ALI 1535+ chipset. Display controller: ATI M6 integrated in core logic. Audio/Modem controller: Conexant Smart AMC CX20468-21. CardBus controller: O2Micro 6912. Keyboard/embedded controller: National PC87570.

  • Page 138: Modem Reference Information

    Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software.
  • Page 139 Command Function (Conexant) Activate speaker: 0=off, 1=on during handshaking and off when receiving carrier (default), 2=always on, 3=off when dialing and receiving carrier, on when answering. N0 or N1 Included for compatibility only; returns result code. 0=go on-line, 1=go on-line and initiate retrain sequence. Force pulse dialing.
  • Page 140 Reference Information Modem Reference Information Command Function (Conexant) +ESA= a , b , c , d , e , f , g , h Controls operation of synchronous access mode: a =0 specifies in transparent sub-mode, modem transmits 8-bit SYN sequence on idle. b =0 specified in framed sub-mode, modem transmits HDLC flags on idle (default and fixed).
  • Page 141 Command Function (Conexant) +VRID= n Report caller ID: 0=use formatted presentation, 1=use unformatted presentation. -QCPC Use full startup procedures on next connection, then select startup procedure defined by +PQC. -QCPS= n 0=do not allow modem to save generated quick-connect profile, 1=allow (default) &C n Set RLSD: 0=always on, 1=follow carrier state (default).
  • Page 142 Reference Information Modem Reference Information Command Function (Conexant) +MS= a , b , c , d , e , f Select modulation ( b , c , d , e , and f are optional). a is the carrier (allowable rates in parentheses): B103 (300), B212 (1200 Rx/75 Tx or 75 Rx/1200 Tx), V21 (300), V22 (1200), V22B (1200/2400), V23C (1200), V32 (4800/9600), V32B (4800–14400), V34 (2400–33600), K56 (32000–56000), V90 (28000–56000), V92 (downstream: 28000–56000;...
  • Page 143 Command Function (Conexant) +FMI Report modem manufacturer. +FMM Report modem model. +FMR Report modem version, revision, or date. +FPR= n Set DTE/modem interface rate in bits/sec: 0=automatic detection (default). +FRH= n Receive data with HDLC framing. +FRM= n Receive data. +FRS= n Receive silence, n ×10 ms.
  • Page 144 Reference Information Modem Reference Information S-Registers (Conexant) Register Function (Conexant) Number of rings to auto-answer. Ring counter. Escape character. Line termination character. Response formatting character. Command line editing character. Wait time for dial tone. Wait time for carrier. Pause time for dial delay modifier. Carrier loss disconnect time.

  • Page 145: Safety Information

    125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367...

  • Page 146: Ergonomics

    When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. To obtain a replacement battery, contact your local dealer or HP sales office. Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).

  • Page 147: Laser Safety

    Ensure proper use by reading and following the instructions carefully. If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 126. Do not attempt to make any adjustment of the unit.

  • Page 148: Mercury Safety

    HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.

  • Page 149: Regulatory Information

    Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 150: Canada

    Trade name: Hewlett-Packard Company Product name: HP Pavilion ZE4... and XT... series Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

  • Page 151: European Union

    Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 126. Belgium: For outdoor usage only channels 10 (2457 MHz) through 13 (2472 MHz) are allowed.
  • Page 152 Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.

  • Page 153: Japan

    Japan Japan Telecommunications Approval Name of Equipment: AMC20493-001-KT1, AMC20493-001-KT3, AMC20493-001-KT5, AMC20493-001 TELEC approval number: D02-0005JP Name of Equipment: T60H424 Reference Information Regulatory Information Reference Guide...

  • Page 154: Russia

    Reference Information Regulatory Information Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Note For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is listed in the declaration below.
  • Page 155 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454, F1781, F4600, F4814, F4813, F5104, 5950-4334, and 5950-4359 ac/dc adapters used with this product are designed to operate on all power systems, other than IT power systems.

  • Page 157: Index

    Index AC adapter compatibility, 21, 87 connecting, 21 AC adapter jack location, 15 accessories buying, 12 adding RAM, 89 AdHoc wireless network setting up, 65 adjusting brightness, 30, 34 display colors, 34 screen area, 34 volume, 30 airplanes wireless communication in, 66, ALT GR key, 33 antistatic precautions, 89, 90 Applications key, 32...
  • Page 158 DVD drive location, 14 playing movies, 38 setting region code, 38 troubleshooting, 97 e-Diagtools for Windows, 117 e-mail HP Customer Care, 127 sending and receiving, 61 encryption, 64 ergonomics, 19 euro symbol, 103 Exit menu (BIOS), 121 extended memory, 119...
  • Page 159 status, 14, 17, 18 locking computer, 39 LPT1 port, 15 Main menu (BIOS), 119 memory adding, 89 extended, 119 PC2100 DDR-266, 89, 104 removing, 90 troubleshooting, 104 video, 119 microphone location, 14 mini-PCI location, 16 modem AT commands, 60, 138 black list, 58 blackout periods, 58 built-in, 22...
  • Page 160 45 resuming and, 114 saving power, 53 troubleshooting, 114 S-video port location, 15 system standby, 50 taskbar HP Presentation Ready, 35 PC Card, 77 technology code, 134 temperature limits, 136 overheating, 101 timeouts computer, 49 touch pad...

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