Printing Problems; Startup Problems - HP OmniBook xe3-gf - Notebook PC Reference Manual

Hint

Printing problems

You will usually be able to solve most printing problems by using the Print
troubleshooter in Windows Help: click Start, Help (or Help and Support).
If a parallel printer doesn't print
• Make sure the printer is on and has paper in it.
• Make sure you are using a proper cable or cable adapter, and that it is securely
attached at both ends.
• Check for printer errors.
If the left edge of printed output is missing
• If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.

Startup problems

If the computer doesn't respond when you turn it on
• Connect the AC adapter.
• Slide the power switch to try turning on the unit.
• Reset the computer by inserting a straightened paper clip into the system-off switch
on the left side of the computer. Then turn it on by pressing the standby button.
• Don't use the touch pad while booting or resuming.
• If you get no response, remove the battery and AC adapter, remove any PC cards, and
undock the computer. Then plug in the AC adapter, reset the computer using the
system-off switch, and turn it on by pressing the standby button.
• If you still get no response, call HP for assistance.
Solving Problems with Your Computer
Troubleshooting Techniques
Reference Guide 121