Printing Problems - HP Notebook Series Reference Manual

Troubleshooting

Printing Problems

You will usually be able to solve most printing problems by using
the Print troubleshooter in Windows Help. Select Start > Help
and Support.
If a Serial or Parallel Printer Does Not Print
Make sure the printer is on and has paper in it.
Make sure you are using the correct printer cable or cable
adapter, and that the cable is secure at both ends.
Check for printer errors.
If the Left Edge of Printed Output Is Missing
Certain applications may not work properly with 600-dpi printers.
If you are using such a printer, try selecting a compatible printer
driver for a 300-dpi printer.
If an Infrared Printer Does Not Print
Make sure the line of sight between the 2 infrared ports is not
blocked, and that the ports face each other as squarely as
possible. (The notebook infrared port is located on the front
of the notebook.) The ports should be no more than 1 meter
apart.
Make sure the printer is on and has paper in it.
Check for printer errors.
Make sure Windows is running; otherwise, infrared printing is not
available.
6–18 Reference Guide