November 28th, 1995
3. Skew
Possible Cause:
An incorrect type or size of document is used.
The document guide is not set properly.
The operation panel is not properly closed.
The scanner rollers (feed, R1, and R2 rollers) are dirty.
Obstruction in the document paper path.
The separation pad is out of position.
Action:
1. Check that the correct type of document is being used.
2. Check that the operation panel is securely closed and also check that the
document guide is properly set.
3. Check for obstructions in the paper path.
4. If the problem still remains, do the following.
Check that the separation pad is properly set. Replace it if it is damaged.
Clean the scanner rollers with a soft cloth and water, and replace them
if they are damaged.
4. Multi-feed
Action:
Check that the spring on the separation pad is properly installed.
Clean or replace the separation pad.
6-11
TROUBLESHOOTING
MECHANICAL PROBLEMS