Oracle Enterprise Manager 1.0.4.0.0 Installation And Configuration Manual page 21

Figure 3–2 Configure Management Connector General Page
Configure the connection settings:
4.
Web Service End Points
■
Specify the appropriate server or IP address of the server hosting the Service
Manager 7 Web services. Provide the server address in the format ...
http://<server name or IP address>: 13080/
... where 13080 is the default installation port. This may vary with your
installation.
These end points to CreateTroubleTicket, UpdateTroubleTicket,
and GetTroubleTicket Web services are exposed by HP Service Manager
Help Desk. The CreateTroubleTicket and UpdateTroubleTicket
operations are used during manual and automated ticketing.
The GetTroubleTicket operation is only used on this window by testing
the Ticket Number retrieval process. For more information about testing the
ticket retrieval process, see
Service Manager Username
■
Specify the user name for HTTP basic authentication supported by the HP
Service Manager web services. This user name must have the appropriate
privileges/roles in the Service Manager to create, update, and query tickets in
the HP Service Manager. All incident tickets created through the connector are
generated with this user account.
Service Manager Password
■
Specify the password associated with the supplied HP Service Manager user.
Ticket Number
■
Specify this to verify the Web service end point information. See
"Testing the Connector"
(Optional) Configure the web console settings.
5.
Section 3.4, "Testing the
for more information.
Configuring the Connector
Connector".
Section 3.4,
Configuring the Connector 3-5