Installing Cca Application Files - Oracle Contact Center Anywhere 8.1 Installation Manual

Installing CCA Server Components
Table 5. ODBC Data Source Settings for SQL Server
Field
- Default database
Client
Configuration
5
Click Next until you get to the last screen, and then click Finish.
6
Test the Data Source.
The test must verify that the connection is correct before you continue.

Installing CCA Application Files

Complete these steps to install the CCA application server files:
To install CCA application server files
1
Create a directory for CCA application files.
For example: C:\ccanywhere (on Ms Windows) or /usr/ccanywhere (on Solaris/Linux).
2
Copy the CCA servers directory in the CCA installation package to the directory that is created
in previous step. Verify that the following sub directories exist in the CCA directory:
bin
❏
lib (only on Solaris/Linux)
❏
prompt
❏
log
❏
tmp
❏
Network Manager
❏
3
Add the path to the location of bin directory in CCA directory created in step 1 to your PATH
environment variable.
a
Right click on My Computer on the desktop and select Properties.
b
Select the Advanced tab, and then click Environment Variables.
22 Contact Center Anywhere Installation Guide Version 8.1
Installing CCA Application Files
■
Description
Confirm that the Client
Configuration selection is set for
TCP/IP and not for Named Pipes.
Comments
Select The CCA database.
For example: cc81