Valcom IP Solutions VIP-800 User Manual page 4

There are many buildings or areas with existing 70 Volt paging speakers and amplifiers installed. These systems are
often not operational or do not provide adequate coverage. The VIP-800 is ideally suited for integration with
conventional paging products. They can be used to interconnect buildings for paging without the need of additional
wire runs. Once connected through the LAN or WAN, the VIP-800 provides line level outputs and auxiliary contact
closures that can be interfaced with conventional amplifiers. The illustration shown below depicts how integration is
accomplished. From a central location, paging can be accomplished either by specific zone or all call mode.
Page Port
PBX
Note: During initial SETUP, the "Sub-Net Address" and the "Gateway MAC Number (address) of the Sub-Net
Power" must be programmed in the software of each unit locally - on the SubNet on which the unit reside.
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. Check voltages for proper polarity to the
one-way amplified speakers. Table 1 identifies
symptoms of some possible problems with solutions.
If a spare unit is available, substitute a spare unit for
the suspected defective unit.
Assistance in troubleshooting is available from the
factory. Call (540) 563-2000 and press 1 for Technical
Support or via email at support@valcom.com.
When requesting assistance, you should include all
available information. It is strongly suggested that you
SYMPTOM
1. No output to speakers
2. No music output
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a
period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any
such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus
parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or
use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should
be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
70 VOLT
Amplifier
Zone 1 Audio
V-1095
Expander
VIP-800
TABLE 1: TROUBLESHOOTING CHART
A. Check for the presence of audio on the page outputs of the VIP-800 during a
page using a test set. Refer to installation section for connection information.
B. Check the DC voltage at the output of the VP-324. It should be 20 to 28VDC.
A. Using a test set, check for music on the music input terminals.
B. Check that speakers are connected to page outputs.
VALCOM LIMITED WARRANTY
Network
VIP-800
LAN
OR
WAN
go to the web site and follow the trouble resolution
procedure at http://voip.valcom.com.
Valcom equipment is not field repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the unit
clearly stating your company name, address, phone
number, contact person and the nature of the
problem. Send the unit to:
PROBABLE CAUSE AND SOLUTION
4
70 VOLT SYSTEM
Zone 1 - Extended Audio
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
947051