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USER GUIDE
Concept Combo 3525 Twin
Concept Combo 3525 Triple
Binatone Helpline (for UK only)
Monday to Friday from 9:00am to 5:00pm
Tel: 0845 345 9677
**Please note that all calls are charged at local rate
Or visit our website: www.binatonetelecom.com
THE CORDLESS HANDSET IS NOT DESIGNED FOR
MAKING EMERGENCY TELEPHONE CALLS WHEN THE
POWER FAILS, BUT IF THERE IS A POWER FAILURE,
YOU CAN STILL USE THE BASE AND THE CORDED
HANDSET TO MAKE AN EMERGENCY CALL.
please read these instructions carefully.
Before operating this set,

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Summary of Contents for Binatone Concept Combo 3525 Twin

  • Page 1 USER GUIDE Concept Combo 3525 Twin Concept Combo 3525 Triple Binatone Helpline (for UK only) Monday to Friday from 9:00am to 5:00pm Tel: 0845 345 9677 **Please note that all calls are charged at local rate Or visit our website: www.binatonetelecom.com...
  • Page 2: Technical Details

    TECHNICAL DETAILS Standard Digital Enhanced Cordless Telecommunication (DECT) Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz) Channel bandwidth 1.728 MHz Operating range Up to 300m outdoors; Up to 50m indoors Operating time Standby: 100 hours, Talking: 10 hours Battery charge time:15 hours Temperature range Operating 0 C to 40 C, Storage -20 C to 60 C...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1 IMPORTANT SAFETY INSTRUCTIONS ............. 6 2 INSTALLING YOUR PHONE ..............8 ONNECTING THE ORDED TATION 2.1 C ..........8 NSTALLING THE ORDLESS ANDSET AND HARGING THE ATTERIES 2.2 I ..9 3 GETTING TO KNOW YOUR PHONE ............10 3.1 O ..............
  • Page 4 4.9 R ............... 23 EDIAL THE UMBER 4.9.1 ..........23 EDIAL A UMBER FROM THE EDIAL 4.9.2 ......... 23 TORE A EDIAL UMBER INTO THE HONEBOOK 4.9.3 ..............23 ELETE A EDIAL UMBER 4.9.4 ............23 ELETE ALL EDIAL NTRIES Using the corded base: 4.10 M ..............
  • Page 5 Using the corded base: ................... 32 DD A NTRY ..................32 DIT AN NTRY 5.10 V ..................32 IEW AN NTRY 5.11 D .................. 33 ELETE AN NTRY 5.12 D ............33 ELETE ALL HONEBOOK NTRIES 5.13 V ..............33 HONEBOOK APACITY 6 CALLER DISPLAY (NETWORK DEPENDENT) ........
  • Page 6 7.4 B ..................41 ETTINGS 7.4.1 D ............... 41 REGISTER A ANDSET 7.4.2 C ................. 41 HANGE THE DIAL MODE 7.4.3 C ............41 LASH (RECALL) HANGE THE 7.4.4 C PIN C ............. 42 HANGE THE YSTEM 7.4.5 R ................42 ESET YOUR HONE Using the corded base:...
  • Page 7 Using the corded base: TAM O ..............56 WITCHING THE 9.6.1 U ................56 SING THE IRECT 9.6.2 U ..................56 SING THE ............... 56 UTGOING ESSAGE ETTINGS 9.7.1 R (OGM)........... 56 ECORD YOUR UTGOING ESSAGE 9.7.2 P (OGM)........... 57 LAYBACK THE UTGOING ESSAGE...
  • Page 8: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1) Read and understand all the instructions. 2) Follow all warnings and instructions marked on the product. 3) Unplug this product from the wall outlet before cleaning.
  • Page 9 Package contents The package contains the following items: • 1 Corded Handset • 1 Coiled Cord • 1 Base station • 1 Cordless Handset • 1 Charger Pod with connected AC power adapter • 1 AC power adapter for the base station •...
  • Page 10: Installing Your Phone

    INSTALLING YOUR PHONE Connecting the corded base station ① Use the coiled cord to connect the corded handset to the base station, making sure the plugs are inserted fully into the sockets on the handset and on the side of the base, until they click in place. ②...
  • Page 11: Installing The Cordless Handset And Charging The Batteries

    Installing the cordless handset and charging the batteries 1) Slide open the battery compartment cover from the back of the handset. 2) Place the 2 supplied batteries into the battery compartment with the polarity markings as indicated. Slide the battery compartment cover back until it clicks into place. 4) Put the cordless handset on the charger and charge for 15 hours before using the handset for the first time.
  • Page 12: Getting To Know Your Phone

    GETTING TO KNOW YOUR PHONE Overview of the Handset LEFT SOFT KEY ( In idle mode: Press to access the main menu In sub-menu mode: Press to confirm the selection During a call: Press to access Intercom/ Phonebook/ RedialList/ Call List TALK ( In idle / predialling mode: Press to make a call...
  • Page 13 RIGHT SOFT KEY(CLEAR/BACK/MUTE/INTERCOM) ( In main menu mode: Press to go back to idle screen In sub-menu mode: Press to go back to previous level In sub-menu mode: Press and hold to go back to idle screen In editing / predialling mode: Press to clear a character / digit In editing / predialling mode: Press and hold to delete all the characters / digits During a call: Press to mute/ unmute the microphone...
  • Page 14: Ordless Andset Isplay

    Cordless Handset Display The LCD display gives you information on the current status of the telephone. Steady when the handset is in range of the base. Flashes when out of range of the base or not registered to the base. Steady when an intercom call is in progress.
  • Page 15: Ordless Andset Enu Tructure

    Cordless Handset Menu Structure In idle mode, press<MENU/OK>to go to CALL LIST, the first option in the menu list. Press <UP> or <DOWN> to go to other options in the menu list. Press <MENU/OK> to enter a sub-menu or function. Press <C/MUTE>...
  • Page 16: Corded Base Station

    Corded Base Station 1 LCD DISPLAY REPEAT/OGM ( In Idle mode: Press and hold to record an OGM Press to playback the OGM In TAM message playback mode: Press once to repeat the current message, or twice to go back to the previous message. ANS ON / OFF ( In Idle: Press to switch the answering machine ON or OFF.
  • Page 17 TAM ON/OFF Indication On steady when the answering machine is turned on and there are no new messages. Slowly flashes when there is a new message. Quickly flashes when there is an incoming call. 10 CLEAR/MUTE ( In main menu mode: Press to go back to idle screen. In sub-menu mode: Press to go back to previous level.
  • Page 18: Base Station Display

    Base Station Display Icons Description Indicates a call is in progress. Indicates that handsfree is being used. Indicates the time of day. Indicates that the base ringer volume is switched off. This will display when you are in the phonebook menu. Indicates when you have a new Voice Mail message.
  • Page 19: Base Menu Structure

    Base Menu Structure In idle mode, press <MENU/OK> to go to DATE & TIME, the first option in the menu list. Press <UP> or <DOWN> to go to other options in the menu list. Press <MENU/OK> to enter a sub-menu or function. Press <C/MUTE>...
  • Page 20: Text And Digit Entry

    Text and Digit Entry The following tables show you where each letter and punctuation character can be found, by using repeated presses of the alphanumeric keypad. This will be helpful when storing a name in the phonebook and renaming your handset.
  • Page 21: Norwegian Character Set

    3.7.2 Norwegian Character Set Number Editing Alphanumeric Editing (For phonebook name editing and renaming handset) (For phone number editing, date/time editing) 4th 5th 6th 9th 10th press Æ 0, P (Pause) & 3.7.3 Greek Character Set Number Editing Alphanumeric Editing (For phonebook name editing and renaming handset) (For phone number editing, date/time editing)
  • Page 22: Using The Corded Base

    Using the corded base: 3.7.4 Character Table À Á Â Ã Ä Å Ą Æ Ç Ć Č Ď È É Ê Ë Ę Ě Ẽ Ï Ğ Ì Í Î Ĩ İ Ĭ Ł Ľ Ĺ Ñ Ø Ń Ň...
  • Page 23: Using Your Phone

    USING YOUR PHONE Using a cordless handset: Make a Call 4.1.1 Preparatory Dialling Enter the phone number and press <TALK> to connect to the line and dial the number. When entering the number, if you make a mistake, press <C/MUTE> to delete digits. 4.1.2 Direct Dialling Press <TALK>...
  • Page 24: End A Call

    End a Call During a call press <OFF> to end the call. Put the handset on the base station or charger to end the call. 4.4. Handset Speakerphone During a call, you can press <SPEAKERPHONE> to alternate between hands-free speakerphone and normal handset use. Adjust Volume There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for each of the earpiece and speaker volumes.
  • Page 25: Edial The Last Number

    Redial the last number You can redial any of the 10 last numbers called. If you have stored a name in phonebook to go with the number, the name will be displayed instead. The most recent number will display at the top of the redial list. 4.9.1 Redial a Number from the Redial List 1.
  • Page 26: Using The Corded Base

    Using the corded base: 4.10 Make an External Call 4.10.1 Preparatory dialling Enter the phone number and lift up the corded handset or press <SPEAKERPHONE> to dial the number. When entering the number, if you make a mistake, press <C/MUTE> to delete digits. Note: To insert a pause in the dialling sequence, press and hold the <...
  • Page 27: End A Call

    End a Call 4.12 During a call connection, put the corded handset on the base station to end the call. Or press <SPEAKERPHONE> if you have a call in handsfree mode. Adjust Earpiece and Handsfree Volume 4.13 There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for each of the earpiece and speaker volumes.
  • Page 28: Redial

    4.16 Redial You can redial any of the last 10 numbers called. If you have stored a name in the phonebook to go with the number, the name will be displayed as well. 4.16.1 Redial a Number from the Redial List 1.
  • Page 29: Find The Cordless Handset

    4.17 Find the Cordless Handset Using a cordless handset: If you have more than one cordless handset registered to the base, press <C/Mute> and select the handset number to call the other handset, or press 9 to call all registered handsets. Note: If there is an incoming call during the intercom calling, the phone will ring with the incoming call instead of the intercom.
  • Page 30: Call All Handsets

    Using the corded base: 1. In idle mode, press <C/MUTE> and the registered handset numbers will display, along with a "9". Enter the handset number you want to call, or press "9" to call all handsets. 4.18.2 Call All Handsets Using a cordless handset: 1.
  • Page 31: Make A 3-Way Conference Call

    Using the corded base: During an external call: Press <MENU/OK> to show all the other registered handset numbers, plus a "9". 2. Enter the number for the handset/base you want to transfer the call to. The external call is put on hold automatically and the called handset/ base rings.
  • Page 32: Private Phonebook

    PRIVATE PHONEBOOK Your phone can store up to 50 private phonebook entries with names and numbers in each handset and 50 entries in the base. Each phonebook entry can have a maximum of 20 digits for a handset phone number or 24 digits for a base phone number, and 12 characters for the name.
  • Page 33: Edit A Phonebook Entry

    Edit a Phonebook Entry In idle: 1. Press <MENU/OK> and <UP/DOWN> to select PHONEBOOK and then press <MENU/OK> to access the phonebook. 2. Press <UP/DOWN> to select the desired phonebook entry. 3. Press <MENU/OK> and <UP/DOWN> to select EDIT. 4. Press <MENU/OK> to display the current name. 5.
  • Page 34: Using The Corded Base

    Using the corded base: Add a New Entry In idle: 1. Press <MENU/OK> then <UP/DOWN> to show PHONEBOOK. 2. Press <MENU/OK> to show 3. Press <MENU/OK> and the display will show the cursor at the beginning of the name position. 4.
  • Page 35: Delete An Entry

    5.11 Delete an Entry In idle: 1. Press <MENU/OK> then <UP/DOWN> to show PHONEBOOK. 2. Press <MENU/OK> and <UP/DOWN> to show DELETE 3. Press <MENU/OK> and <UP/DOWN> to select the desired phonebook entry. 4. Press <MENU/OK> to display “CONFIRM?”. 5. Press <MENU/OK> to confirm the delete, or <C/MUTE> to cancel the delete.
  • Page 36: Caller Display (Network Dependent)

    CALLER DISPLAY (NETWORK DEPENDENT) This feature is available if you have subscribed to the Caller Display service with your network service provider. Your phone can store up to 20 received calls with date/time information in the base and cordless handset Call Lists. The number will be shown on the handset and base displays when the the phone is ringing.
  • Page 37: Store A Call List Number Into The Phonebook

    Store a Call List Number into the Phonebook 1. Follow Steps 1 and 2 in Section 6.1. 2. Press <MENU/OK> to show ADD TO PB. 3. Press <MENU/OK> and then enter the name. 4. Press <MENU/OK> and the selected call list number is displayed. 5.
  • Page 38: Store A Call Log/List Number Into The Phonebook

    Store a Call Log / List Number into the Phonebook 1. Follow steps 1 and 2 in Section 6.5. 2. Press<MENU/OK> to show ADD TO PB? 3. Press <MENU/OK> and the display will show the cursor at the beginning of the name position. 4.
  • Page 39: Phone Settings

    PHONE SETTINGS Your phone comes with a selection of settings that you can change to personalise your phone the way you like it to work. Using a cordless handset: Date and Time Settings If you subscribe to Caller Display the time and date settings will be automatically updated by the network when you receive an incoming call.
  • Page 40: Turn On/Off The Alarm

    Alarm Settings You can set an alarm time on this phone. When an alarm is set, the alarm icon < > is shown on the handset display. When the alarm time is reached, the alarm icon< > and " ALARM ON " flash on the handset display, and the alarm tone rings for 45 seconds.
  • Page 41: Set The Ringer Melody For Internal Calls

    Handset Settings 7.3.1 Set the Ringer Melody for Internal Calls 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS. 2. Press <MENU/OK> and <UP/DOWN> to select RING SETUP. 3. Press <MENU/OK> to show INT RING. 4. Press <MENU/OK> and <UP/DOWN> to select the melody you want to hear for internal calls.
  • Page 42: Set The Handset Language

    7.3.5 Set the Handset Language 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS. 2. Press <MENU/OK> and <UP/DOWN> to select LANGUAGE. 3. Press <MENU/OK> and <UP/DOWN> to select the desired language. 4. Press <MENU/OK> to confirm. 7.3.6 Rename the Handset 1.
  • Page 43: De-Register A Handset

    Base Settings 7.4.1 De-register a Handset This operation should only be necessary if one of your handsets becomes faulty or lost and needs to be replaced. You will need to enter the 4-digit System PIN (Default PIN is 0000) in order to de-register a handset from the base station.
  • Page 44: Change The System Pin Code

    7.4.4 Change the System PIN Code A 4-digit system PIN code is used for changing the system settings of the base station. It is used to protect your phone against unauthorised use. The default system PIN code is 0000. 1. Press <MENU/OK> and <UP/DOWN> to select BS SETTINGS. 2.
  • Page 45: Using The Corded Base

    Using the corded base: Set Date and Time The format for the date is MM-DD, and the time is HH:MM in24-hour format. 1. Press <MENU/OK> and <UP/DOWN> to select DATE & TIME. Press <MENU/OK> and <UP/DOWN> to select SET CLOCK. Press <MENU/OK>...
  • Page 46: Change Ringer Melody

    Ringer Setup 7.7.1 Change Ringer Melody There are 10 base ringer melodies to choose from for external calls. Press <MENU/OK> and <UP/DOWN> to select SETTINGS. Press <MENU/OK> and <UP/DOWN> to select RING SETUP. EXT. RING, then press <MENU/OK> Press <MENU/OK> to select to select MELODY, then press <MENU/OK>...
  • Page 47: Set The Recall (Flash) Time

    Set the Recall (Flash) Time You may need to change the recall (flash) time if your phone is connected to a PBX. The recall time options are SHORT (the default value of 100ms), MEDIUM (300ms) or LONG (600ms). In Idle: 1.
  • Page 48: Base Default

    Base Default 7.13 You can reset all of your base settings to their default settings. After a reset, all your personal base settings, call list entries, redial list entries, direct memory entries, and answering messages will be deleted, but any phonebook entries will be kept.
  • Page 49: Registration

    REGISTRATION IMPORTANT: When you purchase your phone system, all cordless handsets are already registered to your base, so you do not need to register them. Handset registration is only necessary when you buy extra cordless or if a cordless has become faulty. You can register additional cordless to have up to 5 handsets per base unit, with each handset's number (1 to 5) shown on its display.
  • Page 50: Answering Machine (Tam)

    ANSWERING MACHINE (TAM) Your phone includes a telephone answering machine that records unanswered calls when it is on. The display on the base will show the number of messages recorded. The answering machine can store up to 59 messages within the maximum recording time of up to about 15 minutes, depending on the compression rate set (see section 9.5.8).
  • Page 51: Listen To The Messages In The Answering Machine

    Listen to the Messages in the Answering Machine When new messages are recorded on the answering machine, the <TAM icon> flashes on the handset display until all the new messages are played. After a new message is played it will be saved as an old message automatically unless it is deleted.
  • Page 52: Delete All Messages In The Answering Machine

    Delete All Messages in the Answering Machine 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select DELETE ALL. 3. Press <MENU/OK> to display CONFIRM? 4. Press <MENU/OK> to delete all old messages. Note: If there are no more messages in the answering machine, "EMPTY " will display and return back to the DELETE ALL menu.
  • Page 53: Set The Outgoing Message (Ogm) Language

    9.5.2 Set the Outgoing Message (OGM) Language. The answering machine announces the outgoing message when it answers a call. There is a pre-set OGM for each of ANS & REC mode or ANSWER ONLY mode, which can only be in English on this model. 1.
  • Page 54: Set The Answer Delay

    9.5.4.1 Playback the OGM 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. 3. Press <MENU/OK> and <UP/DOWN> to select OGM SETTINGS. 4. Press <MENU/OK> and <UP/DOWN> to select ANS & REC or ANSWER ONLY.
  • Page 55: Set The Recording Time Of Incoming Message

    9.5.6 Set the Recording Time of Incoming Message You can set the maximum length of the recording time of the incoming messages. 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. 3.
  • Page 56: Change The Compression Rate

    9.5.8 Change the Compression Rate Three different compression rates (HIGH, MEDIUM and LOW) are provided for you to select different quality levels of recording incoming message. The lower the compression rate, the higher the recording quality level attained, but the shorter the total recording time available. ( LOW= 7 minutes, MEDIUM=10 minutes, HIGH=15 minutes approx).
  • Page 57 9.5.9.2 Activate or Deactivate the Remote Access 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. 3. Press <MENU/OK> and <UP/DOWN> to select REMOTE ACC. 4. Press <MENU/OK> and <UP/DOWN> to select ON or OFF to turn the remote access on or off respectively.
  • Page 58: Using The Corded Base

    Using the corded base: Switching the TAM On/Off When the TAM is switched on, the TAM ON/OFF indicator will be turned on, and it will flash if there are new messages recorded. If the TAM is turned off, the TAM ON/OFF indicator will be off unless there are new messages.
  • Page 59: Playback The Outgoing Message (Ogm)

    9.7.1.2 Using the Menu 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. Press <MENU/OK> and <UP/DOWN> to select OGM SETTINGS. Press <MENU/OK> and <UP/DOWN> to select ANS & REC or ANSWER ONLY. Press <MENU/OK>...
  • Page 60: Switch Between Ogms

    Switch Between OGMs By default, the answer machine is set in ANS & REC mode which allows callers to leave a message. This mode can be changed to ANSWER ONLY which does not allow callers to leave a message. In that case, your callers will be prompted to call back later.
  • Page 61: Delete All Messages On The Tam

    9.9.3 Delete All Messages on the TAM 9.9.3.1 Using the direct key 1. In idle mode, press and hold <DELETE> for 2 seconds to delete all old messages. 2. You will hear a tone and all old messages will be deleted. Note: new messages will not be deleted.
  • Page 62: Using The Menu

    9.10.2 Using the Menu 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select MEMO. Press <MENU/OK> to start recording the memo, and RECORDING and a timer are shown on the display. Press <MENU/OK> to end your memo recording and the memo will then play back.
  • Page 63: Tam Settings

    9.12 TAM Settings 9.12.1 Set the Answer Delay You can set the number of rings before the answering machine answers and starts playing your OGM. You can set the answering machine to answer after two to eight rings or TIME SAVER. When you ring in to access your messages remotely, if your answering machine is set to time saver, it will answer after 2 rings if you have new messages, or after 6 rings if you do not have any new messages, so if...
  • Page 64: Change The Compression Rate

    1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTING. Press <MENU/OK> and <UP/DOWN> to select REMOTE ACC. Press <MENU/OK> and <UP/DOWN> to select ON or OFF to turn on or off the remote access respectively. Press <MENU/OK>...
  • Page 65: Change The 4-Digit Remote Access Pin

    9.12.6 Change the 4-Digit Remote Access PIN Your phone lets you check your messages, or otherwise operate your answering machine, by calling the answering machine when you are away from home and then dialling a 4-digit remote access PIN from a tone-dialling phone.
  • Page 66: Troubleshooting

    TROUBLESHOOTING If you have difficulty with your phone, please try the suggestions listed below. Problem Cause Solutions a. Check the connections. Unplug a. The connection cord of the base and plug back in the mains. station is not plugged in. Check that the telephone line cord has b.
  • Page 67: Declaration Of Conformity

    DECLARATION OF CONFORMITY We the manufacturer / Importer : Binatone Telecom Plc, Declare under our sole responsibility that the following product Digital corded + cordless telephone Type of equipment: Model Name: CC3525 Country of Origin: China Binatone Brand: complies with the essential protection requirements of R&TTE Directive...
  • Page 68: Product Guarantee

    PRODUCT GUARANTEE The phone system is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guaranteedoes not cover any faults or defects caused by accidents,misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

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