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11 Customising your handset
General points
You can customise the settings of your e800 handset and base unit, using a
menu which is shown on the handset's display. Please note that:
If you don't press any button for about 25 seconds, the handset will time out
and the display will return to standby mode.
When you confirm any setting you have made, you'll hear a confirmation
tone. If you make a mistake, you'll hear a warning tone.
At the end of each set of steps, you can return the handset to standby mode
by either replacing the handset on the base unit, or pressing and holding the
HANG UP/C button.
Auto-answer
When a call comes in, you need to press any button to answer it. Or you can set
auto-answer — so, if the handset is in place on the base unit, you simply lift it to
answer the call, without pressing any button.
1
Press PROG then 1 5
ˆ
2
Use
or
to set:
0 for auto-answer off
1 for auto-answer on
3
Press PHONE/OK
to confirm
Ringer volume and melody
The handset has eight ringer volume levels, including 0 for off; and eight ringer
melodies. With the volume set to 0, the handset won't ring for incoming calls,
but the display will show call or the phone number.
To change the volume:
1
Press PROG then 1 1 1
ˆ
2
Use
or
to change the volume
3
Press PHONE/OK
to confirm
To change the melody:
1
Press PROG then 1 1 2
ˆ
2
Use
or
to change the melody
3
Press PHONE/OK
to confirm
Customising your handset, continued
To clear all memories
This is a way of clearing all stored numbers at once, from the memory locations
and the Last Number Redial memories. If you have set a Direct Call number, it
will be cleared too.
1
Press PROG then 1 9
2
Press PHONE/OK
to confirm
Note: Caller ID memories are cleared by resetting the base unit (Section 12).
To reset the handset
When you reset the handset, you return all its settings to their defaults:
Ringer volume — 7. Ringer melody — 4. Key tone — on.
Indirect Network (Section 13) — off . Auto-answer — off.
Select base unit — automatic (best connection).
1
Press PROG then 1 0
2
Press PHONE/OK
to confirm
13 Indirect Network
You can use this feature if you make some of your calls via a different network
from the one that supplies your exchange line. By using indirect access to an
alternative network, you may be able to save money on long-distance and
international calls. When you subscribe to an alternative network provider, they
will send you a network access code
To route calls over the alternative network, you need to key in the access code
each time you make a call. Your e800 can do this automatically when you dial a
long-distance or international number (beginning with 0), either manually or
from memory.
For local calls (numbers not beginning with 0), the e800 will not dial the
network access code; so these calls will be routed over your local network. You
can also set two 'local' dialling codes, beginning with 0, for which the network
access code won't be dialled.
The network access code and the additional 'local' dialling codes are set on the
base unit, and apply to all registered handsets. But you need to turn the Indirect
Network feature on and off on individual handsets.
To set the network access code
1
Press PROG then 2 4 0
2
Key in the network access code (up to six digits)
3
Press PHONE/OK
to confirm
To set additional 'local' dialling codes
1
Press PROG then 2 4 1
2
Key in the first dialling code (up to 6 digits)
3
Press PHONE/OK
to confirm
4
Press 4 2
5
Key in the second dialling code (up to 6 digits)
6
Press PHONE/OK
to confirm
18 Troubleshooting
The e800 must be serviced by trained engineers. NEVER attempt any
!
repairs or adjustments yourself — you could make the problem worse and
invalidate the Guarantee.
ALWAYS check first that:
you have followed all the steps in Section 3 to install and set up your e800
all connectors are firmly inserted in their sockets
mains power is switched on at the socket
the handset's batteries are correctly and securely installed, and aren't run down
Everyday use
"I can't make or
If the handset's display is blank, it may be switched off. Press the
answer calls."
HANG UP/C button to switch it back on.
Check that the base unit's mains power adapter is plugged in
and power is switched on. The base unit needs mains power for
normal operation of the phone — not just for charging the
batteries.
Make sure you're using the telephone line cable that was sup-
plied with your e800. Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it is low,
replace the handset on the base unit or charger pod to recharge
the batteries.
Switch off power at the mains socket, wait for a few seconds
and then switch back on. This may solve the problem.
"I can't make a
The handset's keypad may be locked (see Section 4). Unlock it
call."
before you make a call.
Call barring to specific numbers may have been turned on.
Barring of certain types of call (international, or all outside calls)
may have been turned on.
"When I press
Make sure the batteries are fitted in your handset. If the Battery
keys, nothing
Level symbol on the display shows 'low', recharge the batteries.
happens."
E:\Binatone2005\e800_A2\e800_A2_01.vp
10 May 2005 15:47:09
Key tone
Normally, whenever you press a button on the handset, you hear a 'beep' tone.
You can turn these tones off if you prefer.
1
Press PROG then 1 1 3
ˆ
2
Use
or
to set:
0 for key tone off
1 for key tone on
3
Press PHONE/OK
to confirm
Direct Call
With Direct Call turned on, when you press any key except the PROG button,
the handset will automatically make a call to a number you have programmed
in. This feature is sometimes called babysitter's call.
With Direct Call turned on, it is not possible to make emergency calls,
!
unless you have programmed an emergency number such as 999 as the
Direct Call number. But remember that the number you have
programmed will be dialled automatically when any key is pressed.
Before you can turn Direct Call on, you must program the telephone number.
To program the number:
1
Press PROG then 1 3
2
Key in the number
You can press the HANG UP/C button to clear digits one by one; or press and
hold the HANG UP/C button to clear the Direct Call number completely.
3
Press PHONE/OK
to confirm
To turn Direct Call on and off:
1
Press PROG then 1 2
ˆ
2
Use
or
to set:
0 for Direct Call off
1 for Direct Call on
3
Press PHONE/OK
to confirm
While Direct Call is turned on, the display shows
and the Direct Call number.
You can answer calls as normal.
12 Customising your base unit
Emergency numbers
These two numbers can be dialled even when call barring is set.
1
Press PROG then 2 2 3 1
2
Key in the first emergency number
3
Press PHONE/OK
to confirm
4
Press 2 3 2
5
Key in the second emergency number
6
Press PHONE/OK
to confirm
Ringer volume and melody
The base unit has eight ringer volume levels, including 0 for off; and eight ringer
melodies. With the volume set to 0, the base unit won't ring for incoming calls.
To change the volume:
1
Press PROG then 2 1 1
ˆ
2
Use
or
to change the volume
3
Press PHONE/OK
to confirm
To change the melody:
1
Press PROG then 2 1 2
ˆ
2
Use
or
to change the melody
3
Press PHONE/OK
to confirm
Call barring
You can set call barring for individual handsets registered to your base unit.
There are two kinds of call barring:
You can bar calls to up to two specific numbers (which can be dialling codes)
with up to eight digits each. With this option, you need to program in the
numbers first, then turn the barring on and off.
You can bar certain types of call — no outside calls, or no international calls.
When either kind of call barring is turned on, you may not be able to make a
call, and you may see a 'key'
symbol on the display.
To turn Indirect Network on and off
You need to do this on each handset.
1
Press PROG then 1 4
ˆ
2
Use
or
to set:
0 for Indirect Network off
1 for Indirect Network on
3
Press PHONE/OK
to confirm
When you make a call, the handset will dial the network access code when you
dial a number beginning with 0, except when it's to one of the 'local' codes you
LC
have set. When a call is routed via Indirect Network,
is shown on the display.
Note — for Indirect Network to work, you must dial the phone number
!
(or select it from memory, LNR memory or Caller Display memory) before
you press PHONE/OK for an outside line.
14 Cleaning and care
Do not clean any part of your e800 with benzene, thinner or other solvent
chemicals — this may cause permanent damage which is not covered by the
Guarantee. When necessary, clean it with a damp cloth.
Keep your e800 away from hot, humid conditions or strong sunlight, and
don't let it get wet.
Every effort has been made to ensure high standards of reliability for your
e800. However, if something does go wrong, please do not try to repair it
yourself — consult your supplier or the Binatone Help Line.
15 Connection and conditions for use
You can connect your e800 to a direct exchange line (DEL) — a line connected
to a local exchange, with its own phone number; to an extension socket con-
nected to a DEL; or to an extension on an approved compatible PBX. Do not
connect the e800 as an extension to a payphone.
The ringer equivalence numbers (RENs) of all instruments (phones, fax
machines, etc.) connected to an exchange line must not add up to more than
4 — otherwise, one or more of them may not ring and/or answer calls correctly.
The e800 has a REN of 1, and most other telephones have a REN of 1 unless
marked otherwise.
"When I key in a
Try moving the handset closer to the base unit.
number, it
Try a different position for the base unit — somewhere higher if
appears on the
possible, or further from other electrical equipment.
display, but I
can't make an
Call barring to specific numbers may have been turned on.
outside call."
Barring of certain types of call (international, or all outside calls)
may have been turned on.
"The phone does
Check that the base unit's mains power adapter is plugged in
not ring"
and power is switched on. The base unit needs mains power for
normal operation of the phone — not just for charging the
batteries.
Make sure you're using the telephone line cable that was
supplied with your e800. Other telephone line cables might not
work.
Check that the total REN value of all equipment connected to
your telephone line is no more than 4. Disconnect one or more
telephones and see whether that helps.
"My call was cut
If you went out of range, move the handset closer to the base
off. Now I can't
unit before you try again to make a call.
use my handset."
"There is inter-
Move the handset closer to the base unit, or to a different position.
ference and noise
Try moving the base unit so that it's not near other electrical
on the line."
equipment, such as a television or a computer.
You'll get the best results if you site the base unit as high as
possible. For example, in a two-storey house, the first-floor
landing is an ideal place for the base unit.
"I hear 'beeps'
You may be going out of range of the base unit. Move closer, or
from my handset
your call may be cut off.
while I'm on a
Check the Battery Level symbol on the display. If it is low,
call."
recharge the batteries.
"The Caller
You need to subscribe to the Caller Display feature from BT or
Display feature
your service provider.
isn't working."
The caller may have withheld their number by dialling 141. Or
they may be calling from a network that does not transmit the
Caller ID (for example, it may be an international call).
Contents of this User Guide
1 Where to find it
2 Before you start
3 Installation
4 Switching on and off
5 Making and answering calls
6 Last Number Redial
7 Caller Display
8 Memory dialling
9 Intercom, transfer and conference
10 Handset registration
11 Customising your handset
12 Customising your base unit
13 Indirect Network
14 Cleaning and care
15 Connection and conditions for use
16 Technical details
17 Guarantee and service
18 Troubleshooting
May 2005
To bar calls to specific numbers
1
Press PROG then 2 2 2
2
Key in the handset number (1 to 6)
3
Press 1 1
4
Key in the first barred number
5
Press PHONE/OK
to confirm
6
Press 2 2
7
Key in the handset number (1 to 6)
8
Press 1 2
9
Key in the second barred number
10
Press PHONE/OK
to confirm
To turn specific number barring ON and OFF:
1
Press PROG then 2 2 2
2
Key in the handset number (1 to 6)
ˆ
3
Press 0 then use
or
to set:
0 for call barring OFF
1 for call barring ON
4
Press PHONE/OK
to confirm
To turn barring of certain types of call ON and OFF
1
Press PROG then 2 2 1
2
Key in the handset number (1 to 6)
ˆ
3
Use
or
to set:
0 no outside calls (intercom calls only)
1 no international calls
2 all calls allowed (call barring OFF)
4
Press PHONE/OK
to confirm
16 Technical details
Standard
Digital Enhanced Cordless Telecommunications (DECT)
Frequency range
1.88 to 1.9 GHz (bandwidth = 20 MHz)
Channel bandwidth 1.728 MHz
Operating range
up to 300 m outdoors; up to 50 m indoors
Operating time
Standby: 80 hours approx. Talking: 7 hours approx.
Battery charge time: 15 hours
Temperature range
Operating 0 ºC to 40 ºC. Storage -20 ºC to 60 ºC
Electrical power
— three AAA-size 300 mAH Nickel Cadmium (NiCd)
Handset
rechargeable batteries
— input 230 V AC, 50 Hz; output
Base unit/charger pod
AC 9 V, 300 mA
Port specification
The
port (connected to the mains power supply) is a SELV
port with respect to EN41003.
The
port (connected to the telephone line) is a TNV port
with respect to EN41003.
PBX compatibility
Timed break recall: 100 ms (short press); 250 ms (long press).
Pause length (using the Redial/CDS button): 3 seconds.
Signalling type: DTMF (dual-tone multifrequency), also called
tone dialling.
Network connection This equipment is intended to be used in the UK only.
Operation on other countries' PSTN termination points cannot
be guaranteed.
Declaration of conformity
The Binatone e800 complies with the essential protective requirements and objectives of:
EC R&TTE Directive 1999/5/EC
EC Low Voltage Directive 73/23/EEC
EC EMC Directive 89/336/EEC
and conforms to the following relevant harmonised standards:
Radio: TBR 6
EMC: EN 301489
Safety: EN 60950, EN 41003
Other: I-CTR 37
Binatone Telecom plc operates a policy of continuous product improvement, and so
reserves the right to make changes to the product and functions without notice.
"When I try to
If you're using a e800 Twin system, or have extra handsets
make a call, I hear
registered to your base unit, check that another handset isn't
Busy tone."
already in use on a call.
"The volume is
Make sure you're holding the earpiece correctly over your ear.
low when I'm on
ˆ
Adjust the volume using the
or
button.
a call."
Using a multi-handset system
"I can't transfer a
Make sure the other handset is in range of the base unit.
call."
Make sure you're dialling the correct number for the other
handset (1 to 6, or 9 for all registered handsets).
Batteries
"The handset's
Before you first used the handset, you should have left it on the
battery pack is
base unit or charger pod for up to 15 hours to charge the
running low
batteries fully.
within an
You may need to replace the batteries (see below).
hour or two."
Clean the battery charging contacts with a dry cloth.
Check the connections between the base unit and the mains
power socket.
"I try to recharge
You need to replace the batteries. To find out how to obtain
the batteries, but
replacements, call the Binatone Spares Department on
I still get a
0845 345 9677, between 9.00 am and 5.00 pm, Monday
warning that they
to Friday.
are low."
Dispose of used batteries safely — never burn them, or put
them where they could get punctured.
DON'T use non-rechargeable batteries in your e800 — they
may burst, causing damage.
Indirect Network
"The Indirect
You must subscribe to an alternative network provider before
Network feature
you can use this feature.
isn't working."
If you have more than one registered handset, you need to turn
the feature on for each one individually, as well as setting the
network access code on the base unit.
e800
Digital cordless telephone
USER GUIDE
If you need help ...
The
Binatone Help Line
is available from
9.00 am to 5.00 pm, Monday to Friday, on
0845 345 9677
Calls are charged at Local Call rate.
Or visit our website:
http://www.binatonetelecom.com/
Before you can use the handset to
make calls you will need to fit and
fully charge the batteries, as
described in Section 3.
Please read the notes in Section 2
before you install the base unit.
Important note — emergency calls
The e800 is not designed for making emergency calls when the
mains power fails. So you should make alternative arrangements
for access to Emergency Services.
(This means that you should also have a basic phone that does not
need mains power, connected to your line so that you can make
calls during a power failure.)
Date and time
You need to set the date and time if they are to be shown correctly on the
handsets' displays and stored with Caller Display records.
1
Press PROG then 2 3
2
Key in the date as a six-digit number
...for example, 131002 for 13 October 2002, 020303 for 2 March 2003.
3
Press PHONE/OK
to confirm
4
Key in the time as a four-digit number
...for example, 0830 for 8:30 am, 1406 for 2:06 pm.
5
Press PHONE/OK
to confirm
To clear all Caller Display memories
This is a way of clearing all stored numbers from the Caller Display memories.
1
Press PROG then 2 9
2
Press PHONE/OK
to confirm
To reset the base unit
When you reset the base unit, you return all its settings to their defaults:
Ringer volume — 7. Ringer melody — 4. Key tone — on. Call barring — none.
Caller Display memories — empty. Indirect Network codes — none.
1
Press PROG then 2 0
2
Press PHONE/OK
to confirm
17 Guarantee and service
The Binatone e800 is guaranteed for 12 months from the date of purchase
shown on your sales receipt. The Guarantee does not cover damage by misuse
or negligence, or by excessive voltages — for example, faults on the telephone
line, or lightning.
Please keep your sales (till) receipt — this is your guarantee. You should also
keep the original packaging material.
In the unlikely event that you need to return your e800 to our Repair Centre
while it is under guarantee, there will be a £5 handling charge.
While the unit is under Guarantee
1
Disconnect the base unit from the telephone line and the mains electricity
supply
2
Pack up all parts of your e800, using the original packaging. Remember to
include the mains adapter
3
Return the unit to the shop where you bought it, making sure you take your
sales receipt
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair
under Guarantee. Then ...
3
Call our Service Department on 0845 345 9677 and ask for a quotation of
the repair charge and details of where to send your e800 for repair
4
Make sure you include with your e800: your name and address; a cheque
or postal order for the value of the repair charge
5
Return your e800 to the address given by the Service Department
Waste electrical products must not be
disposed of with household waste.
This equipment should be taken to
your local recycling centre for safe
treatment.
When making a call, you must dial the number (or select the
number from memory, LNR memory or Caller Display memory)
before you press the PHONE/OK button for an outside line.
PBX use
"The Recall
You may need to press and hold the R button for a couple of
function doesn't
seconds, rather than pressing it briefly. Try this and see if it
seem to work."
works.
"Last Number
When you first make a call, press the Redial/CDS/P button for a
Redial and/or
pause between the outside line access code (e.g. 9) and the tele-
memory dialling
phone number. You should later be able to redial the number.
don't work on
When storing numbers in memory, you can include the outside
a PBX.
line access code (e.g. 9) with each number.
If your PBX requires you to wait for a second Dial tone before
dialling the telephone number, press the Redial/CDS/P button
for a pause between the access code and the number.
You can also set up your e800 so that it automatically inserts a
2-second pause after you dial the outside line access code, as
follows:
1
Press PROG then 2 5 0
2
Key in the line access code (up to four digits)
3
Press PHONE/OK
to confirm
If the fault persists ...
Disconnect all other instruments connected to the same line as the e800
and see whether you can make a call.
Disconnect the base unit from the telephone line and plug a different phone
into the master telephone socket. Try making a call. If this works, the line is
OK.
If the call does not work, and you are using a two-way socket adapter,
remove it and plug a telephone directly into the socket. If the call now works,
the adapter may be faulty.
If you cannot make a call, the fault may be on the exchange line. Contact the
service provider (the BT engineers on 151, or your cable company).
If you still cannot identify the cause of the problem, contact the Binatone
Help Line on 0845 345 9677.

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Summary of Contents for Binatone E800

  • Page 1 4 — otherwise, one or more of them may not ring and/or answer calls correctly. The e800 has a REN of 1, and most other telephones have a REN of 1 unless Binatone Telecom plc operates a policy of continuous product improvement, and so marked otherwise.
  • Page 2 Key in the phone number The e800 will store the numbers of the last 10 callers (whether or not you To make a repeat call to one of the the last five numbers you dialled: To use the notebook If you make a mistake, press the HANG UP/C button to clear one digit at a answered the call) so you can call them back later.