Snom 100 Administrator's Manual
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Snom 100 Administrator's Manual

Snom 100 Administrator's Manual

Version v1.14
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snom 100
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Summary of Contents for Snom 100

  • Page 1 Administrator Manual snom 100 Version V1.14...
  • Page 2 © 2003 snom technology Aktiengesellschaft. All Rights Reserved. This document is supplied by snom technology AG for information purposes only to licensed users of the snom phone and is supplied on an “AS IS” basis, that is, without any warranties whatsoever, express or implied.

  • Page 3: Foreword

    Telephony is part of our every day life. Over a period of more than 100 years a communication form has evolved which we feel cannot be dismissed. In spite of the new technology base of the snom 100 most of its look and feel will be very familiar and intuitive to you.
  • Page 4 V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L 4 • Table of Contents...

  • Page 5: Table Of Contents

    Updating the software ............... 24 Setting the Network Identity ............24 Installing DHCP ...................................... What is LDAP? ................. 25 Settings..............27 Settings via Phone Display ............28 Settings via Browser ..............30 Options .................. 31 Redirection ........................................Base ............................................snom technology AG • 5...
  • Page 6 V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L ......................................... SIP Lines ........................................SIP Stack SIP Authentication ............................................................................... H.323 Codecs and DTMF Codecs and DTMF Codecs and DTMF ...............

  • Page 7: Quickstart

    Selecting the language The language is set to English by default. In order to change it, press the menu key and go to the submenu “Settings” with and press Enter to select this menu entry. snom technology AG • 7...
  • Page 8 V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L Select “Base” and press Enter. Then go to “Language” and set it to your preferred language. Press Enter to activate your selection.

  • Page 9: Registration

    H.323 Most Gatekeepers can be discovered automatically by the snom 100. You may only need to set your phone number. (With some gatekeepers you do not have to set even this.) Go to the “Settings/H323/ E164 Number” and enter your phone number.
  • Page 10 If you want to set the gatekeeper address manually then go to the “Settings” menu (as described above) and then to “H.323”. Select “GK/GW-Address” and type in the address. 10 • Quickstart...

  • Page 11: Sip

    H.323 gatekeeper. • When using the phone in a SIP environment, go to the sub menu “Settings / SIP / Lines / Line1 / Registrar” and set the address of the registrar (e.g. proxy.sipproxy.com). snom technology AG • 11...
  • Page 12 A N U A L • Then you have to enter the SIP account under which you want to be reachable. For the fi rst user of the snom 100 this can be entered in Line 1. 12 • Quickstart...
  • Page 13 D M I N I S T R A T O R A N U A L These two values (registrar and account) are mandatory for setting up the phone to register at a SIP registrar. snom technology AG • 13...
  • Page 14 V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L 14 • Quickstart...

  • Page 15: Logon

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L Logon snom technology AG • 15...

  • Page 16: Mobility

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L Mobility In business offi ce environments, desktops are often shared by different employees at same/diffe rent points of time like different shifts etc.

  • Page 17: Snom Menu

    If you skip this input by pressing only ENTER, the phone sets the registrar to the value of the setting “Register Postfi x” if set. snom menu In the idle screen the function key is assigned to the snom menu. snom technology AG • 17...

  • Page 18: Dnd Mode On/Off

    • User Mode/Administrator Mode • Reboot The appearance of the snom menu can differ. This is the maximum number of shown items. The following three items disappear if the “Logon Wizard” is disabled: Add User, Logoff User, Logoff All ! DND Mode on/off DND is short for “Do Not Disturb”...

  • Page 19: Add User

    Up to seven accounts can be assigned like this. Select Outgoing Line The selection of this menu item displays a list of currently registered SIP lines. snom technology AG • 19...

  • Page 20: Logoff User

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L With choosing a different line, your caller identifi cation is changed to this line. So different people can initiate calls from the same phone with their own identity and the called phone only displays this current outgoing line information of the caller.

  • Page 21: User Mode/Administrator Mode

    A N U A L User Mode/Administrator Mode If the snom menu item ‘User Mode’ is chosen, the phone changes to user mode. This means that only base settings and settings for redirecting the phone are available for the user. This is meant to restrict the user from unintentionally misconfi guring the phone.
  • Page 22 V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L 22 • Logon...

  • Page 23: Administration

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L Administration snom technology AG • 23...

  • Page 24: Phone Settings Setup

    For further information please have a look at the FAQ “How can I update a snom 100?” which you’ll fi nd at: http://www.snomag.de/faq_en.php Setting the Network Identity The phone needs to have a network identity to be able to communicate.

  • Page 25: Installing Dhcp

    Manual installations should only be used in smaller networks. For further information please have a look at the FAQ “How to setup a DHCP server for snom phones?” which you’ll fi nd at: http://www.snomag.de/faq_en.php What is LDAP? LDAP, also known as a directory service, is short for “Lightweight...
  • Page 26 26 • Administration...

  • Page 27: Settings

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L Settings snom technology AG • 27...

  • Page 28: Settings Via Phone Display

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L The settings can be specifi ed in three different ways: • Via the phone •...
  • Page 29 Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the edit buffer. Change edit mode to numbers only. Change edit mode to alphanumeric. Enter Accepts the entry. Cancel Aborts the changes. snom technology AG • 29...

  • Page 30: Settings Via Browser

    You may prefer to use a browser to confi gure the settings, which is much easier normally. The snom 100 has a built in web server to confi gure its settings. If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser.

  • Page 31: Options

    • Redirect timeout: Calls are diverted after the timeout specifi ed. Phone Number Here the number to which the calls should be diverted to is specifi ed. snom technology AG • 31...

  • Page 32: Base

    Press the menu key in the idle state and select the submenu “Settings / Redirection / Redirect Number”. Divert Timeout Here the timeout in seconds after which the calls should be diverted is specifi ed. Press the menu key in the idle state and select the submenu “Settings / Redirection / Redirect Time”.

  • Page 33: Number Guessing

    So if you have a slow connection to the remote phone, <on> will signifi cantly speed up the displaying of the phone‘s webpages Press the menu key in the idle state and select the submenu “Settings / Base / Internet Images”. snom technology AG • 33...

  • Page 34: Sip Lines

    V 1 . 1 4 ] S N O M D M I N I S T R A T O R A N U A L SIP Lines User Name Here the name of the nth user is set, e.g. “Tom Testa”. Press the menu key in the idle state and select the submenu “Settings / SIP / Lines / Line<n>...

  • Page 35: Sip Stack

    Press the menu key in the idle state and select the submenu “Settings / SIP / Stack / Outbound Proxy”. Initial Route (web interface only) Treat outbound proxy as initial route <on> or for address only <off>. snom technology AG • 35...

  • Page 36: Session Timer

    “Settings / SIP / Stack / Use Hostname”. Logon Wizard Activates logon wizard and mobility features available in the snom key menu. Press the menu key in the idle state and select the submenu “Settings / SIP / Stack / Logon Wizard”.
  • Page 37 Dynamic RTP End Port (web interface only) Last dynamic RTP port which is dynamically chosen by the phone when establishing a connection. Use user=phone (web interface only) Use user=phone statement in SIP signalling. snom technology AG • 37...

  • Page 38: Sip Authentication

    REFER policy (web interface only) Choose between <REFER> and <BYE/Also> method for initiating a transfer. <Automatic> makes an automatic selection depending on the capabilities indicated by the other party. Music on hold server (web interface only) SIP Address of a music on hold server. The music is automatically played if the phone is in held state.
  • Page 39 Whether the phone is set to gatekeeper or gateway mode (see “GK-GW Mode”) here the IP address is set. Press the menu key in the idle state and select the submenu “Settings / H323 / GK-GW Address”. snom technology AG • 39...

  • Page 40: Early Start

    This feature in H323 is optional so it can be ignored by an endpoint not supporting this feature, hence making the snom phone revert to the normal H245 signalling on a separate channel. Note that if Fast Start is being used, Out of band DTMF might not work because the DTMF info is relayed on the H245 channel.
  • Page 41 First dynamic RTP port which is chosen by the phone when establishing a connection. Dynamic RTP End Port (web interface only) Last dynamic RTP port which is chosen by the phone when establishing a connection. snom technology AG • 41...

  • Page 42: Codecs And Dtmf

    Codecs and DTMF Packet Size The snom 100 converts speech into data packets. With this setting the payload size of the packets can be set in terms of milliseconds. 80 (10 ms), 160 (20 ms), 240 (30 ms) and 320 (40 ms) bytes are available. This affects only ulaw and alaw codecs (other codecs have fi xed packet size).

  • Page 43: Network Base

    MAC Address This is the identity of the ethernet interface and is unique to each snom 100. This value cannot be changed. Press the menu key in the idle state and select the submenu “Settings / Network / Base / Identity / MAC Adr”.
  • Page 44 Netmask Here the IP netmask (e.g. 255.255.255.0) can be set. Press the menu key in the idle state and select the submenu “Settings / Network / Base / Identity / Netmask”. Hostname Here you can set the hostname (“snom1”) of the phone. Do not specify one if the name cannot be resolved by your network since your phone may not work correctly if it is not identifi ed by others.

  • Page 45: Network Advanced

    And on Sunday (07) in the last week (05) of October (10) at 3 o’clock (03:00:00) the time is turned back again by one hour. Network Advanced DNS Domain This fi eld determines the DNS domain (e.g. company.com). snom technology AG • 45...

  • Page 46: Http Proxy

    Press the menu key in the idle state and select the submenu “Settings / Network / Advanced / DNS / DNS Domain”. DNS Server 1, DNS Server 2 Use these fi elds to specify the DNS server or servers to be utilized (e.g.

  • Page 47: Ldap Base

    LDAP Maximum Hits Maximum number of hits which will be shown on a per request basis. The value can be between <1> and <100>. Press the menu key in the idle state and select the submenu “Settings / Network / Advanced / LDAP / LDAP Max. Hits”.

  • Page 48: Miscellaneous Prefi Xes

    PPPoE AC Name, PPPoE Service Name, PPPoE Extra, PPPD Extra These settings are used to connect the snom 100 to DSL networks. But you need a special version -please contact us if you are interested. Press the menu key in the idle state and select the wanted item from the submenu “Settings / Network / Advanced / PPPOE”.

  • Page 49: Miscellaneous Pbx Codes

    Key code which is sent by the phone to the PBX, if its set and the hold off (language dependent) key is pressed on the phone (e.g. *2). Press the menu key in the idle state and select the submenu “Settings / Miscellaneous / PBX Codes / Hold off”. snom technology AG • 49...

  • Page 50: Blind Transfer

    Blind Transfer Key code which is sent by the phone to the PBX, if its set and the transfer key is pressed on the phone for a blind transfer (e.g. *60#). Press the menu key in the idle state and select the submenu “Settings / Miscellaneous / PBX Codes / Blind Transfer”.

  • Page 51: Miscellaneous Auto Answer

    Press the menu key in the idle state and select the submenu “Settings / Miscellaneous / Auto Answer / Use”. snom technology AG • 51...

  • Page 52: Administrator Mode

    Press the menu key in the idle state and select the submenu “Settings / Administrator Mode / Administrator Mode”. Administrator Mode Password The password for entering the administrator mode on the snom phone. The default value is 0000. Press the menu key in the idle state and select the submenu “Settings / Administrator Mode / Admin Mode Password”.

  • Page 53: Appendix

    Appendix snom technology AG • 53...

  • Page 54: Standard Conformance

    Standard Conformance Name and Address of Manufacturer snom technology AG Pascalstrastraße 10 10587 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 100 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.

  • Page 55: Index

    Preferred Codec 42 GK/GW Address 39 H.323 Mode 9 H.450 Services 41 ID 39 Daylight Saving Time 45 Tracing 41 Desktop Style 33 URL ID 39 DHCP 44 Hostname 44 http DNS Domain 45 HTTP Admin 46 snom technology AG • 55...
  • Page 56 Retry 36 Mobility 16 Session Timer 36 SIP Lines 34 SIP Stack 35 Netmask 44 Timespan 35 VoIP protocol 33 snom menu 17 PBX Keycodes 49 Phone Type 33 PPPoE 48 UTC offset 44 AC Name 48 56 • Index...
  • Page 57 AG • 57...
  • Page 58 USA Representation Pascalstr. 10E, 10587 Berlin, Germany ABP International, Inc. Phone: +49 (30) 39833-0 Crestside Dr. mailto: info@snom.de Coppell, Texas 75019, USA http: www.snom.de Phone: +1-972-831-0280 sip: info@snomag.de sip: usa@snomag.de mailto: usa@snom.de © 2003 snom technology AG All rights reserved.

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