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Snom 100 User Manual

Version 1.15
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Summary of Contents for Snom 100

  • Page 1 User Manual snom 100 Version 1.15...
  • Page 2 © 2002 snom technology Aktiengesellschaft. All Rights Reserved. This document is supplied by snom technology AG for information purposes only to licensed users of the snom phone and is supplied on an “AS IS” basis, that is, without any warranties whatsoever, express or implied.

  • Page 3: Foreword

    Telephony is part of our every day life. Over a period of more than 100 years a communication form has evolved which we feel cannot be ignored. In spite of the new technology base of the snom 100 most of its look and feel will be very familiar and intuitive to you.

  • Page 4: Note To The Reader

    Note to the reader This manual is a user manual describing the snom100 in user mode. The administrator mode and further information can be found in the administrator manual. The current version of this manual can be obtained from: http://www.snom.de/download/man_snom100e.pdf 4 •...

  • Page 5: Table Of Contents

    ..................................Select Outgoing Line DND Mode on/off ....................................Basic Functions ............23 Idle State ................24 ........................................Statistics Registrations ......................................Dialing ................................................................................Input Modes Dialing a phone number (E.164) ..........................Dialing a H.323/SIP Address .............................. snom technology AG • 5...
  • Page 6 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Dialing an IP Address ....................................................................Number Guessing Terminating a Call ..............31 Incoming Call ................31 ....................................Accepting a Call Denying/Blocking a Call .............
  • Page 7 ..........................................................................Sort Criteria Settings ..............63 Settings via Phone Display ............64 Settings via Web Browser ............65 Options ................... 67 Call Divert .................................................................................... Base Apendix ..............69 Standard Conformance .............. 69 Index ..................70 snom technology AG • 7...
  • Page 8 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L 8 • Table of Contents...

  • Page 9: Installation

    Installation snom technology AG • 9...

  • Page 10: Delivery Content

    Please put the snom 100 only on even, horizontal surfaces, enabling the rubber pads to ensure a secure grip. Do not place the snom 100 on carpets or other materials that contain fibers that can block the air vents and cause overheating.

  • Page 11: Cleaning

    If you want to use a headset, it can be connected to the audio jacks on the backside of the snom 100. The outermost connector is for the microphone. snom technology AG • 11...

  • Page 12: Key Pad

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Key Pad The numeric key pad with the keys 0 to 9, * and # are used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below): •...
  • Page 13 The keys of the numeric block in different operating modes: Digits Lower case Upper case (SPC)_0 (SPC)_0 1.,?!@- .,?1!@- ():;&*#+<=>[] ():;&*#+<=>[] abc2 ABC2 def3 DEF3 ghi4 GHI4 jkl5 JKL5 mno6 MNO6 pqrs7$ PQRS7$ tuv8 TUV8 wxyz9 WXYZ9 Toggles upper and lower case snom technology AG • 13...

  • Page 14: Initialization

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Initialization Booting If your network administrator or internet service provider installed your phone, you will see how the phone connects to the network and maybe conducts a software update if one is available.
  • Page 15 V 1 . 1 5 ] S N O M S E R A N U A L Select “Вase” and press Enter. Then go to “Language” and set it to i.e. “Еnglish” Press Enter to activate your selection. snom technology AG • 15...
  • Page 16 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L 16 • Installation...

  • Page 17: Logon

    Logon snom technology AG • 17...

  • Page 18: Mobility

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Mobility In business office environments, desktops are often shared by different employees at same/different points of time like different shifts etc.
  • Page 19 Type in the requested information and confirm with the enter key. The phone tries to register your given account name at the given registrar. The idle screen is shown and the first SIP line displays your registration. snom technology AG • 19...

  • Page 20: Snom Menu

    S E R A N U A L snom Menu In the idle screen the function key is assigned to the snom menu. Besides others the following menu items are available if the “Logon Wizard” is configured to be active. Add User With selecting this item and pressing enter you can register an additional account to the phone.

  • Page 21: Select Outgoing Line

    The current outgoing line is marked at the idle screen with a black colored phone icon right in front of the registered SIP line. snom technology AG • 21...

  • Page 22: Dnd Mode On/Off

    DND Mode on/off Independent from Logon Wizard settings the DND functionality is available in the snom menu. DND is short for “Do Not Disturb” and means, if this mode is activated, the incoming calls are not accepted by the phone anymore.

  • Page 23: Basic Functions

    Basic Functions snom technology AG • 23...

  • Page 24: Idle State

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Idle State Depending on which “Desktop Style” is selected (see Chapter Settings, Base, Desktop Style) the initial appearence of the phone differs: Statistics In the idle state the selection “Statistics”...

  • Page 25: Dialing

    Dialing There are two methods to begin a call from the idle state of snom 100. Either you can start dialing with the handset resting in the cradle and then pick it up. Or pick up the handset and then dial the number. In the latter case you will have to press Enter to indicate that the number is complete and dialing can commence.

  • Page 26: Dialing A Phone Number (E.164)

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Function Key mapping for input: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Changes input mode to E.164 number.
  • Page 27 “H.323 addresses” which may contain alphanumeric characters. Several gatekeeper implementations do not differentiate E.164 numbers and H.323 addresses. In case you encounter problems then try to specify the number as an H.323 address. snom technology AG • 27...

  • Page 28: Dialing A H.323/Sip Address

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Changes input mode to H.323/SIP address. Enter Dials the number.

  • Page 29: Dialing An Ip Address

    Deletes the character left of the cursor. Changes input mode to E.164 number. Jumps to the next sub field. Enter Dials the IP address if entered correctly. Cancel Aborts the dialing of the IP address. snom technology AG • 29...
  • Page 30 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Dialing an IP Address When calling an IP address the called phone or computer cannot determine which user you want to reach.

  • Page 31: Number Guessing

    Terminating a Call You can end a call by setting the handset on its cradle, pressing the hook switch or Cancel. The snom 100 will terminate the call and return to the idle state. Incoming Call When your snom 100 is called it rings and displays the following screen.

  • Page 32: Denying/Blocking A Call

    S E R A N U A L Denying/Blocking a Call When the snom 100 signals an incoming call, you have the possibility to deny the call with If you decide to press , the caller will be placed on the deny list and will be always automatically denied.

  • Page 33: Handset / Handsfree / Headset

    The following submenus are available: Phonebook, LDAP Access, Call List, Deny List, Tones, Settings and About. Key mapping: Moves the cursor down. Moves the cursor up. snom technology AG • 33...

  • Page 34: Help Function

    Enters the submenu. Cancel Returns to the idle state. Help Function The snom 100 offers a context specific help. Press the help key and the help text relevant to the state of the phone is displayed. Adjusting the Volume in Idle Mode menu “Settings/Tones”...

  • Page 35: Ring Tones

    Increases the volume in steps of 2. Maximum Volume Minimum Volume Sets the volume to the original value. Enter Sets the volume and returns. Cancel Returns without setting the volume. Ring Tones Via the menu “Settings/Tones” the following window is called snom technology AG • 35...

  • Page 36: About

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Select the submenu “Ring Tones”. Here the ring tone can be set. The current ring tone is played back and you can decide on the desired setting.
  • Page 37 V 1 . 1 5 ] S N O M S E R A N U A L It indicates type of phone, software version, date of software build, MAC address and current assigned IP address. snom technology AG • 37...
  • Page 38 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L 38 • Basic Functinons...

  • Page 39: Advanced Functions

    Advanced Functions snom technology AG • 39...

  • Page 40: Hold And Resume

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Hold and Resume During a call is in progress, pressing the flash key (language dependent) puts the call on hold, i.e. the speech is set to mute.

  • Page 41: Transfer

    After pressing the transfer key you are able to dial a number. As soon as you press ENTER the snom 100 will transfer the other party to that number. Key mapping: Moves the cursor left. Moves the cursor right.

  • Page 42: Consultation Transfer

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Consultation Transfer During a call is in progress, put the connected party to hold by pressing the hold key While the call is on hold you can establish a second call with only dialing the wanted number.

  • Page 43: Divert When Not Answered

    LDAP server. To find the names beginning with “R” for Robert, press number key “7” three times without making longer pauses of more then a second each key press. snom technology AG • 43...
  • Page 44 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L If you wait longer then a second after a key press, the cursor changes its appearence and is ready for specifying the next character which the searched name should consist of.

  • Page 45: Dtmf Tones

    In case somebody tried to reach you and you did not answer the call, but the mailbox did and recorded a message for you, the idle screen displays that a recorded message is waiting for you. snom technology AG • 45...
  • Page 46 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L At the “Registrations” desktop style the small letter icons the SIP registration line is starting with, symbolizes for which registered phone number the call was recorded.

  • Page 47: Additional Pbx Features

    If a phone of somebody else is ringing and you want to pickup the call with your own phone, you have to press functionkey to scroll to the second set of available functionkeys and press the functionkey snom technology AG • 47...

  • Page 48: Conference

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L (This functionality is tested and working with i.e. TEDAS Phoneware Server and Innovaphone ip400.) Conference In case the phone is connected with two calls, one is held and one is connected, with a press to the functionkey the second set of functionkeys is accessable.
  • Page 49 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L (This functionality is tested and working with i.e. TEDAS Phoneware Server.) snom technology AG • 49...
  • Page 50 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L 50 • Advanced Function...

  • Page 51: Call Register

    Call Register snom technology AG • 51...

  • Page 52: Phone Book

    A N U A L Phone Book The snom 100 contains an internal phone book which can be reached from the phone´s idle state by pressing the phone book key . The book entries are displayed in a list whereby three entries shown simultaneously.

  • Page 53: Adding An Entry

    Pressing Cancel aborts the new entry. Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the buffer. Enter Accepts the entry. Cancel Cancels the entry. snom technology AG • 53...

  • Page 54: Editing An Entry

    Clears the buffer. Enter Accepts the entry. Cancel Aborts the entry process. Call Lists The snom 100 maintains lists of received and dialed calls that can be accessed by pressing the call list key from the idle state. 54 • Call Register...
  • Page 55 Dials the number of the selected entry. You can also press Enter or pick up the handset to dial the number. Enter Dials the number of the selected entry. Cancel Returns to the idle state. snom technology AG • 55...

  • Page 56: Speed Dial

    S E R A N U A L Speed Dial The snom 100 supports speed dial of up to 12 numbers. These are mapped onto the digits 0-9, * and #. Dialing Speed dialing is initiated with the speed dial key in the idle state followed by a digit 0-9, * or #.

  • Page 57: Editing Speed Dial Entries

    From the speed dial list mode (see “Dialing” above) pressing the edit key brings up the phone number of the selected entry. It can then be edited and set using Enter. Cancel aborts the changes to the selected entry. snom technology AG • 57...

  • Page 58: Deny List

    Accepts the entry. Cancel Aborts the changes. Deny List The snom 100 gives you the option of putting numbers on a deny list to avoid being disturbed. Browsing Via the submenu “Deny List” you can reach the deny window. Here the deny numbers are displayed in sequence with three numbers displayed simultaneously.

  • Page 59: Adding A Number

    In addition, any number can be added to the deny list by selecting <new item> in the deny list directly. After the number has been entered it is added to the deny list. snom technology AG • 59...

  • Page 60: Removing A Number

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the edit buffer. Enter Accepts the entry.

  • Page 61: Modifying The View

    Select the entry “Sort Criteria” and go to one of the submenus. They describe which sort criteria are available and can be set. Select your choice and press Enter and the list will be sorted accordingly. snom technology AG • 61...
  • Page 62 1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L 62 • Call Register...

  • Page 63: Settings

    Settings snom technology AG • 63...

  • Page 64: Settings Via Phone Display

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L The settings can be specified in different ways: • Via the phone • With a browser on a PC Settings via Phone Display Press the menu key in the idle state of the phone.

  • Page 65: Settings Via Web Browser

    You may prefer to use a web browser to configure the settings, which is normaly much easier. The snom 100 has a built in web server to configure its settings. If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser.
  • Page 66 • Start your webbrowser (e.g. Netscape, IE). • Enter the IP address of the phone as the URL (e.g. 192.168.0.100). If you do not know the IP address please ask your network administrator or have a look at your phone, press MENU and choose About or press MENU and Settings / Network / Base / Identity / IP Addr.

  • Page 67: Options

    Here the timeout in seconds after which the call should be diverted is specified. Press the menu key in the idle state and select the submenu “Settings / Redirection / Redirect Time” • 0: calls are not diverted. • 1-n: calls are diverted after 1-n seconds. snom technology AG • 67...

  • Page 68: Base

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Base Language Your phone is able to display all texts in different languages. Just press the menu key in the idle state and select the submenu “Settings/ Base/Language”...

  • Page 69: Apendix

    Standard Conformance Name and address of manufacturer snom technology AG Pascalstraße 10 10587 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 100 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.

  • Page 70: Index

    1 0 0 U V 1 . 1 5 ] S N O M S E R A N U A L Denying 32 Deny List 58 Adding 59 Accepting a Call 31 Removing 60 Address Desktop Style 24 H.323 Address 28 Dialing 25 IP Address 29 DND Mode 22...
  • Page 71 Mobility 17 Transfer 41 MWI 45 Consultation Transfer 42 Direct Transfer 41 Type of phone 37 Number guessing 31 Volume 32 Adjusting 32 Outgoing Line 21 Phone Book 52 Adding an entry 53 Power supply 10 snom technology AG • 71...
  • Page 72 USA Representation Pascalstr. 10E, 10587 Berlin, Germany ABP International, Inc. Phone: +49 (30) 39833-0 Crestside Dr. mailto: info@snom.de Coppell, Texas 75019, USA http: www.snom.de Phone: +1-972-831-0280 sip: info@snomag.de sip: usa@snomag.de mailto: usa@snom.de © 2002 snom technology AG All rights reserved.

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