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Connecting your business
D815W
Short User Manual
V: 10/13/2024 - 1

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Summary of Contents for Snom D815W

  • Page 1 Connecting your business D815W Short User Manual V: 10/13/2024 - 1...
  • Page 2 Footstand Ethernet cable: 1.5 m Documentation (2) Get t ing t o know t he D815W component s The hardware components of the D815W can be summarized as follows: Audio devices → 1 - 4 Display and indicators → 5 - 6 Hard keys →...
  • Page 3 EHS adapter: RJ12-6P6C socket Corded handset: RJ9-4P4C socket Headset: RJ9-4P4C socket Wireless int erf aces Network connectivity: Wireless If PoE is not available Not included in delivery Optional Optional via software V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 3/22...
  • Page 4 Ethernet connection line. Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. If your local network or VoIP provider supports Snom's auto provisioning features , the phone will start up automatically without interruption.
  • Page 5 Short User Manual Getting to know the display and controls Display (see → Getting started → Getting to know the D815W components → 5) This display presents the following information: In idle mode: When the phone is active: (1) Inf o bar/st at us line...
  • Page 6 Short User Manual Getting started → Getting to know the D815W components Call indicat or (see → → 6) The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls. LED status indications: Blinking rapidly when a call is coming in.
  • Page 7 Action Auto Call Center Call Lamp Answer Button Status Forward Field Contact Disposition Cancel Conference Presence DTMF Extension Code (XMPP) Intercom Multicast Park Presence Push-to- Record SmartTransferSpeed Dial Transfer Talk Definition V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 7/22...
  • Page 8 Calls Calls Multicast OCI-P Contact Previous Previous Mute Next Identity Next page Presence Zones Directory Pool Identity Page Server Voicemail Private Hold Record Reboot Redial Settings Silent Mode Voicemail Directory Info V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 8/22...
  • Page 9 IP address Press the function key underneath the display symbol to activate the function, open the list etc. depicted by the symbol above the key. Getting started → Getting to know the D815W components Alphanumeric keypad (see → → 9) 1 alphanumeric keypad consisting of 12 hard keys, located in the center of the lower device part.
  • Page 10 Short User Manual Getting started → Getting to know the D815W components Audio cont rol keys (see → → 10) 5 audio control keys are used to adjust the volume, for muting and unmuting the microphone, to activate speakerphone and headset mode.
  • Page 11 Short User Manual Getting started → Getting to know the D815W Navigat ion, conf irmat ion, and cancel keys (see → components → 12) They can be programmed with the key events available in their drop-down menus. You can select a different key event to be available on each respective key when the phone is in idle mode.
  • Page 12 Enter the regist rar and save with OK key. If required, enter the password received from your Internet service provider or administrator. Press OK key to save. After successful registration you will see the idle screen. V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 12/22...
  • Page 13 Not e: Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. → Def ault set t ing: administrator mode If your phone is administered centrally, user mode may be the rule.
  • Page 14 Speakerphone Confirm also press the blinking line key. (3) Terminat ing calls When using the handset: place the handset in the cradle or Press When using speakerphone or a headset: Cancel V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 14/22...
  • Page 15 Confirm Hold Retrieve following symbol If the other party hangs up while on hold, the call is terminated on your phone as well and the LED indicators are turned off. V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 15/22...
  • Page 16 Talk to one of the participants in private. With one of the → Press participants on-screen, press Confirm Back to Cancel Put one participant on hold. conference With one of the participants on- screen, press Hold V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 16/22...
  • Page 17 → You may briefly see screen message Ended B 101 indicating that the transfer was completed. B (101) is in a call with C (102) Transfer Confirm now. to complete the transfer. V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 17/22...
  • Page 18 → B (101) is in a call with C (102) now. → The remaining call on hold or the first of the remaining calls on Transfer Confirm hold will then appear on-screen to complete the transfer. (D, 103). V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 18/22...
  • Page 19 Dial the number (D, 103) you want to transfer the call to blindly (unannounced), or select one from one of the available phone directories. → C (102) is ringing D (103) now. Your active call (B, 101) reappears on- screen. V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 19/22...
  • Page 20 It is removed from the list of all calls and turns blue in the list of missed calls once the list has Received Dialled Missed been viewed. calls calls calls V: 10/13/2024 - 1 © 2024 Snom Technology GmbH 20/22...
  • Page 21 Software update Manual updat e Aut o provisioning Go to Snom's Firmware Update Center and find 1. Open the phone’s web user interface (WUI) and the latest firmware version for your phone. navigate to the Advanced Settings page > Update tab .
  • Page 22 Perf orming a PCAP t race Important information This Short User Manual f or D815W has been derived from the more extensive user manual to give users a more concise overview in their own language. Please refer to the D815W user manual regarding the...
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