Snom 100 v1.5 User Manual
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Snom 100 v1.5 User Manual

Snom 100 v1.5 User Manual

V1.5
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User Manual v1.5

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  • Page 1 100 User Manual v1.5...

  • Page 2: Foreword

    100 years a communication form has evolved and which we feel cannot be dismissed. In spite of the new technology base of the snom 100 most of its look and feel will be very familiar and intuitive to you.

  • Page 3: Table Of Contents

    Content Foreword............... 2 Installation ..............5 Delivery Content ............6 Safety Notes .............. 6 Power supply ............6 Setting up the Phone ..........6 Cleaning ..............7 Connecting the phone..........7 Dial Pad ..............8 Initialization ............. 10 Booting ..............10 Selecting the language ...........
  • Page 4 About ..............31 Call Register..............32 Phone Book ..............33 Adding an entry.............33 Editing an entry .............34 Call Lists ..............36 Speed Dial..............36 Dialing..............37 Editing speed dial entries ........38 Deny List..............39 Browsing ..............39 Adding a number ...........39 Removing a number ..........40 List Views..............40 Modifying the view ..........41 Sort Criteria ............41 Settings via the Phone ..........44 Settings via Browser ..........46...

  • Page 5: Installation

    Installation...

  • Page 6: Delivery Content

    It is important to observe it in order guarantee safe reliable operation of the device. Power supply You have two possibilities to provide the snom 100 with power: Power feeding over network cable § (PowerLAN) An external power supply §...

  • Page 7: Cleaning

    Cleaning To clean the snom 100 use a slightly moist and antistatic cloth. Please try to avoid cleaning liquids since they might damage the surface or internal electronics of the phone. Connecting the phone First connect one end of the handset cable to handset and then to the jack on the left side of the phone (see illustration).

  • Page 8: Dial Pad

    If you want to use a headset, it can be connected to the audio jacks on the backside of the snom 100. The outermost connector is for the microphone. Dial Pad The numeric key block with the keys 0 to 9, * and # are used to enter digits and letters.
  • Page 9 corner with a symbol. A “123” indicates the numeric, “abc” the lower case and “ABC” the upper case mode. The function keys F1 to F4 are context sensitive, i.e. they change their behavior according to the mode of the phone. The menu key is used to call up the main menu.

  • Page 10: Initialization

    The keys of the numeric block in different operating modes: Digits Lower case Upper case 0(SPC)_ 0(SPC)_ 1.,?!@- 1.,?!@- ():;&*#+<=>[] ():;&*#+<=>[] 2abcä 2ABCÄ 3def 3DEF 4ghi 4GHI 5jkl 5JKL 6mnoö 6MNOÖ 7pqrsß$ 7PQRS$ 8tuvü 8TUVÜ 9wxyz 9WXYZ Toggles upper and lower case Initialization Booting If your network administrator or Internet service...

  • Page 11: Selecting The Language

    Selecting the language The language is set to English by default. In, order to change it for instance to German, press the menu key and go to the submenu „Settings“ with and press Enter to select this menu entry. Select „Base“ and press Enter. Then go to „Language“...

  • Page 12: Registration

    „H.323“ is based on a telecom protocols and is the older standard. „SIP“ (Session Initiation Protocol) is based on Internet standards and is similar to Email and WWW. The snom 100 supports both protocols. Please your...
  • Page 13 Most of the Gatekeeper can be found automatically by the snom 100. Thus, you only need to enter your phone number. Go to the menu Settings/Base/Identity and set the phone number. If you want to set the gatekeeper address §...
  • Page 14 When using the phone in a SIP environment, § go to the sub menu „Settings/SIP/Registrar“ and set the address of the registrar (e.g. proxy.sipproxy.com). Also program address of the SIP proxy. Normally, this will be identical to the address of the registrar.

  • Page 17: Basic Functions

    Basic Functions...

  • Page 18: Idle State

    Dialing There are two methods to begin a call from the idle state snom 100. Either you can start dialing with handset resting in the cradle and then pick it up. Or pick up the handset and then dial the number.

  • Page 19: Dialing A Phone Number (E164)

    The snom 100 shows the current communication status in the display. Dialing a phone number (E164) A telephone number in the common sense is dialed as one expect with the numeric pad. E.164 numbers E.164 is the standard that define normal phone numbers.

  • Page 20: Dialing A H.323/Sip Address

    Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the buffer. Enter Dials the number. Cancel Aborts the dialing. Dialing a H.323/SIP Address Pressing # will induce the H.323 dial mode and the respective entry mask will appear.

  • Page 21: Terminating A Call

    Aborts the dialing of the H.323 address. Terminating a call You can end a call by setting the handset on its cradle, pressing the hook switch or Cancel. The snom 100 will terminate the call and return to the idle state. Dialing...

  • Page 22: Accepting A Call

    Accepting a Call When your snom 100 is called it rings and displays the following contents. Picking up the handset or pressing Enter will accept the call. The snom 100 now established the call. Denying/Blocking a Call When the snom 100 signals an incoming call, you...

  • Page 23: Main Menu

    Key mapping: Reduces the volume in single steps. ,4,8 Increases the volume in single steps. ,2,6 Reduces the volume in steps of 10. Increases the volume in steps of 10. Maximum Volume Minimum Volume Sets the volume to the original value. Enter Sets the volume and returns.

  • Page 24: Help Function

    Cancel Returns to the idle state. Help Function The snom 100 offers a context sensitive help. Press the help key and an appropriate help text depending on the state of the phone is displayed.

  • Page 26: Advanced Functions

    Advanced Functions...

  • Page 27: Hold And Resume

    Hold and Resume Starting State: A call is in progress. Pressing the R key puts the call on hold, i.e. the speech is set to mute. (Neither party can hear each other.) Another press on the R key resumes the call. Toggling between calls Starting state: a call is on hold and another is being conducted.

  • Page 28: Call Divert

    As soon as you press ENTER the snom 100 will attempt to transfer the other party to that number. Call Divert All kinds of call diverts can be set, changed and deactivated in the „Settings/Call Divert“ menu. Diverting all calls By activating the option „Settings/Call Divert/All Calls“...

  • Page 29: Dtmf Tones

    Note: Immediate call diversion is set in „Settings/Call Divert/All Calls“ DTMF Tones During a call, e.g. with a voice mail system, pressing the digits, * or # will generate and send DTMF tones to the other party. Adjusting the Volume Via the menu „Settings/Tones“...

  • Page 30: Ring Tones

    Reduces the volume in single steps. ,4,8 Increases the volume in single steps. ,2,6 Reduces the volume in steps of 10. Increases the volume in steps of 10. Maximum Volume Minimum Volume Sets the volume to the original value. Enter Sets the volume and returns.

  • Page 31: About

    Moves the cursor to the previous ring tone. Enter Activates the selection and returns. Cancel Returns without changing the ring tone. About Via the menu „Settings/About“ the following window is activated. It indicates the software version that the snom 100 is currently using.

  • Page 32: Call Register

    Call Register...

  • Page 33: Phone Book

    Phone Book The snom 100 contains an internal phone book which can be reached from the idle state of the phone by pressing the phone book key . The entries of the phone book are displayed in a list whereby three entries are shown simultaneously.

  • Page 34: Editing An Entry

    The title of the window indicates which input is expected to be made. Pressing Cancel aborts the new entry. Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the buffer. Enter Accepts the entry.
  • Page 35 The title of the window indicates which input is expected to be made. Enter accepts the data and pressing Cancel aborts the entry. Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the buffer.

  • Page 36: Call Lists

    Call Lists The snom 100 keeps lists of received and dialed calls that can be accessed by pressing the call list key from the idle state. Each line represents one call and three calls can be displayed simultaneously. The first characters indicate the direction of the call.

  • Page 37: Dialing

    Dialing Speed dialing is initiated with the speed dial key in the idle state followed by a digit 0-9, * or #. In this way, 12 speed dial numbers can be called up without having to see the display. The mapping can be checked by pressing the speed dial key in the idle state.

  • Page 38: Editing Speed Dial Entries

    Dials the number of the selected entry. You can also press Enter or pick up the handset to dial the number. Enter Dials the number of the selected entry. Cancel Returns to the idle state. Editing speed dial entries From the speed dial list mode (see "Dialing" above) pressing the edit key brings up the phone number of the selected entry.

  • Page 39: Deny List

    Deny List The snom 100 offers you the possibility to put numbers on deny list in order to avoid being disturbed. Browsing Via the submenu “Settings/Deny List” you can reach the deny list view. Here the deny numbers are displayed in sequence whereby three numbers are displayed simultaneously.

  • Page 40: Removing A Number

    After the number has been entered it is added to the deny list. Key mapping: Moves the cursor left. Moves the cursor right. Deletes the character left of the cursor. Clears the edit buffer. Enter Accepts the entry. Cancel Aborts the changes. Removing a number Removing a number from the deny list is possible by using the Clear key...

  • Page 41: Modifying The View

    Modifying the view Select the entry „View Mode“ and go to one of the submenus. They describe which view modes are available and can be set. Select your choice and press Enter and the list will be displayed accordingly. Sort Criteria Select the entry „Sort Criteria“...
  • Page 42 will be sorted accordingly.
  • Page 43 Settings...

  • Page 44: Settings Via The Phone

    The settings can be set in two different ways: Via the phone § With a browser on a PC § Settings via the Phone Press the menu key in the idle state of the phone. With the function keys (F1) and (F2) you can navigate up and down in the menu.
  • Page 45 value is committed by pressing Enter. If you decide not to change the value then press Cancel. Other settings necessitate the editing of numbers or strings. This can be done with the dial pad of the phone. Digits are entered directly via the keys and letters can be called up by pressing a key repeatedly.

  • Page 46: Settings Via Browser

    Settings via Browser You may prefer to use a browser to configure the settings, which normally is easier – provided you have access to one. Call up the browser. § Enter the IP address of the phone as the URL §...

  • Page 47: Parameters

    “Settings/Base/User Name”. Phone Identity Enter the phone number here with which the snom 100 registers itself with the H.323 gatekeeper ore registrar depending on the phone type. Just press the menu key in the idle state and select the submenu “Settings/Base/Phone Identity”.

  • Page 48: Advanced

    Advanced Ring Tone The ring tone is the alerting signal when an incoming call is detected. Here the ring tone of the phone can be turned on or off (the phone is mute) or it only responds to certain callers (see the VIP flag in the phone book chapter).

  • Page 49: Network

    Comfort Noise If you have „Silence Suppression“ enabled then no data is transmitted during speech pauses. The other party will normally not hear anything in this moment. This absolute silence is unusual for a user and it may lead him to believe that the line is interrupted or that the phone is dysfunctional.

  • Page 50: H.323

    Press the menu key in the idle state and select the submenu “Settings / Network / PSTN Gateway”. Priority When speech and data is transmitted in one network, it makes sense to give speech priority over data to ensure good voice quality. You can set the priority of the speech data on your phone.
  • Page 51 administrator which value should be set within your network. Press the menu key in the idle state and select the submenu “Settings / Network / GK-GW Mode”: Gatekeeper: The phone is in gatekeeper § mode. Set the IP address of the gatekeeper in “Settings / Network / GK-GW Address”.

  • Page 52: Sip

    Registrar Server Here the name or IP address of the registrar is set, if one is used. Please ask your system administrator which value should be set within your network. Press the menu key in the idle state and select the submenu “Settings / SIP / Registrar”.
  • Page 53 1-n: After 1-n seconds the call is diverted if § the call is not answered. Divert when busy When a call is in progress, another call would be rejected and get a busy indication. The phone can be set in such a way that the second caller is diverted to another number or a voice mailbox.

  • Page 54: Administration

    Administration...

  • Page 55: Flash Updates

    Flash Updates The snom 100 possesses an internal flash memory in which necessary information and programs are stored for the phones operation. The flash is divided into three parts: Boot loader: This section boots the phone and §...

  • Page 56: Setting The Network Identity

    If no BOOTP server responds then the TFTP § server is contacted that was specified in the phone settings (see below). If no file is found within a certain time then § the image in the flash is booted. If the TFTP server responds and sends a file §...
  • Page 57 DHCP follow instructions of the wizard. Invoke the DHCP manager. The snom 100 behaves like a normal PC running under Linux. Most of the DHCP parameters can thus be set, as this would be normally done. The vendor specific options in the DHCP option field 43 are set in...
  • Page 58 The following options have an influence on the snom 100: Option Typical Value 002 Time Offset 7200 003 Router 192.168.0.1 004 Time Server 192.168.0.9 005 Name Server 192.168.0.9 006 DNS Server 192.168.0.9, 174.129.1.129 012 Hostname Telefon123 015 DNS Domain intern.snom.de...
  • Page 59 Make sure that BOOTP and DHCP are activated in case you want to utilize them. BOOTP is similar to DHCP only useful for the administration of larger networks. It is only needed when the administrator want to avoid setting the TFTP addresses manually on each phone.

  • Page 60: Settings Via The Phone

    Linux (see dhcpd(8)). A sample dhcp.conf file for three phones with the serial numbers 1, 2, 3 could look like the following: # dhcpd.conf option domain-name "intern.snom.de"; option domain-name-servers 192.168.0.9; option time-offset 7200; option time-servers 192.168.0.9; option root-path "/tftpboot/disk";...

  • Page 61: Parameters

    Press the Cancel key as soon as you see the text „Please press Cancel for Setup“. If the phone does not have enough information to boot it will go to the configuration mode automatically. Parameters The following parameters can be set directly on the phone: Factory Settings Setting this value to „on“...
  • Page 62 Since it is very easy to implement a lot of hardware vendors use it to load configuration files. The snom 100 uses it to load flash updates and to save settings. Ensure that the snom 100 has access to a TFTP server to utilize its...

  • Page 63: Usage

    NFS (developer version only). The default value is “/tftpboot/disk”. Phone Type The value of this field determines whether the snom 100 is going to use SIP or H.323. If you prefer H.323 then set the value to "snom100-H323". Selecting „snom100-SIP“...
  • Page 64 Key mapping: Number Lower Case Upper Case (SPC)_@ (SPC)_@ 1.-/: 1.-/: abc2 ABC2 def3 DEF3 ghi4 GHI4 jkl5 KJKL5 mno6 MNO6 pqrs7 PQRS7 tuv8 TUV8 wxyz9 WXYZ9 Navigating from one parameter to the next is possible via ("Next") and to the previous parameter via ("Prev") which are mapped onto the function keys.

  • Page 65: Appendix

    Appendix...

  • Page 66: Technical Data

    Technical Data Display: 128 x 64 Pixel (SW) Keyboard: 20 alphanumeric keys Size: 18,5 x 17 x 7 cm Weight: 550 g (incl. handset) Handset: 130 g, headset (optional) LAN: 10/100 MBit (auto sense, Power over LAN) Protocols: SIP (timer, refer), H.323 (H.225, H.245, H.450) and LPCP Codecs: G.711 (A-law and U-law), GSM,...

  • Page 67: Standard Conformance

    Standard Conformance Name and Address of Manufacturer snom technology AG Pascalstraße 10 10587 Berlin snom technology assures that product Type: VoIP Phone Model: snom 100 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.

  • Page 68: Glossary

    Glossary Accepting a Call 22 Cleaning 7 Administration 54 Conformance Updates 55 Standards 67 Advanced 48 Connecting the phone 7 Block Dialing 49 Date Call Waiting 48 Display 18 Comfort Noise 49 Delivery Content 6 Ring Tone 48 Deny List 39 Silence Suppression 48 Adding 39 Advanced Functions 26...
  • Page 69 Flash Network Identity Testing 55 Setting 56 Updates 55 NFS Root Directory Foreword 2 NFS Server 63 Gatekeeper 12 Phone Book 33 Gateway Phone Book Internet 61 Adding an entry 33 H.323 12, 51 Editing an entry 34 Fast Connect 51 Phone Type GK-GW Address 51 SIP/H.323 63...
  • Page 70 Volume Windows 2000 Adjusting 22, 29 DHCP 56...
  • Page 72 © 2001 snom technology AG snom technology Aktiengesellschaft · Pascalstr. 10 · D-10587 Berlin · · phone: +49 30 3990783-0 mailto:info@snom.de http://www.snom.de...

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