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Snom 100 User Manual

Snom 100 User Manual

Version v2.02
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snom 100
Version v2.02

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  • Page 1 User Manual snom 100 Version v2.02...
  • Page 2 10587 Berlin, Germany © 2003 snom technology Aktiengesellschaft. All Rights Reserved. This document is supplied by snom technology AG. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or...

  • Page 3: Foreword

    100 years a form of communication has evolved which we feel cannot be ignored. In spite of the new technology base of the snom 100, most of its look and feel will be very familiar to you and you should be able to use it intuitively.

  • Page 4: Note To The Reader

    This manual is a user manual describing the snom100 running in user mode. You will find the administrator mode and further information described in the administrator manual. The current version of this user manual can be obtained from: http://www.snom.com/download/man_snom100e.pdf 4 •...

  • Page 5: Table Of Contents

    DND Mode on/off ....................................Basic Functions ............23 Idle State ................23 Dialing ................... 23 Input Modes ......................................................................Dialing a phone number Dialing an H.323/SIP Address ............................Dialing an IP Address ....................................................................Number guessing snom technology AG • 5...
  • Page 6 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Terminating a call ..............28 Incoming Call ................29 ....................................Accepting a Call Denying/Blocking a Call ............. 30 Adjusting the Volume ..............
  • Page 7 Adding a number ....................................................................... Removing a number Settings ..............55 Settings via Phone ..............55 Settings via Web Browser ............56 Options .................. 58 Redirection ..................................................................................Base Appendix ..............61 Standard Conformance .............. 61 Index ...............63 snom technology AG • 7...
  • Page 8 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 8 • Table of Contents...

  • Page 9: Installation

    Installation Delivery Content Please check whether the delivery contains the following parts: The base unit with display and Key pad § The handset § snom technology AG • 9...

  • Page 10: Safety Notes

    Setting up the Phone The snom 100 should only be placed on even, horizontal surfaces that enable the rubber pads to ensure a secure grip. Do not place the snom 100 on carpets or other materials that contain fibers that could block the air vents and cause overheating.

  • Page 11: Connecting The Phone

    If you want to use a headset, it can be connected to the audio jacks on the rear side of the snom 100. The outermost connector is for the microphone. Installation snom 100...

  • Page 12: Key Pad

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Key pad The numeric Key pad with the keys 0 to 9, * and # are used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below): Entry of digits only (e.g.
  • Page 13 V 2 . 0 2 ] S N O M S E R A N U A L snom 100 Key Path The MENU key is used to invoke the main menu. To cancel actions or input, the CANCEL key can be used.

  • Page 14: Initialization

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Digits Lower case Upper case (SPC)_0 (SPC)_0 .@1,?!-/(): .@1,?!-/(): ;&%*#+<=>$[] ;&%*#+<=>$[] abc2 ABC2 def3 DEF3 ghi4 GHI4 jkl5 JKL5 mno6 MNO6...

  • Page 15: Selecting The Language

    The language is set to English by default. In order to change to a different language, press the menu key , go to the submenu “Settings” with and press Enter to select this menu entry. Select “Base” and press Enter. snom technology AG • 15...
  • Page 16 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Select “Language” and set it to your choice, e.g. “English”. Press Enter to activate your selection. 16 • Installation...

  • Page 17: Logon

    Logon Wizard If no number is assigned to the phone, it displays a logon screen. After pressing a button, you will be prompted to type in your account name. snom technology AG • 17...

  • Page 18: Snom Menu

    Menu In idle screen, the function key is assigned to the snom menu.The following menu items are among those available in SIP if the “Logon Wizard” is configured to be active. For H.323 a few items are hidden.

  • Page 19: Logon User

    Otherwise the idle screen is displayed. Logoff All After selecting this menu item and pressing enter, you are asked if you really want to logoff all users. snom technology AG • 19...

  • Page 20: Select Outgoing Line

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L By pressing the enter key you confirm the action and all currently logged in SIP registrations are logged off and the logon wizard is displayed again.

  • Page 21: Dnd Mode On/Off

    DND Mode on/off Independent from Logon Wizard settings, the DND functionality is available in the snom menu. DND is short for “Do Not Disturb”. If this mode is activated it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone. If there is a mailbox set up for you, the call is redirected to this.
  • Page 22 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 22 • Logon...

  • Page 23: Basic Functions

    There are two methods to begin a call from the idle state of snom 100. You can either start dialing with the handset resting in the cradle and then pick it up or you can pick up the handset and then dial the number.

  • Page 24: Input Modes

    V 2 . 0 2 ] S N O M S E R A N U A L The snom 100 shows the current communication status in the display. Input Modes Dependent on the context, various types of inputs are possible.

  • Page 25: Dialing A Phone Number

    “H.323 addresses” that may contain alphanumeric characters. Several Gatekeeper implementations do not differentiate between E.164 numbers and H.323 addresses. If you encounter problems, try specifying the number as an H.323 address. __________________________________________________________ snom technology AG • 25...

  • Page 26: Dialing An H.323/Sip Address

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Key mapping: Moves the cursor to the left. Moves the cursor to the right. Deletes the character to the left of the cursor.

  • Page 27: Dialing An Ip Address

    “*” key instead of the dot (“.”)! Key mapping: Moves the cursor to the left. Moves the cursor to the right. Deletes the character to the left of the cursor. Changes input mode to numbers. snom technology AG • 27...

  • Page 28: Number Guessing

    Terminating a call You can end a call by setting the handset on its cradle, pressing the hook switch or pressing Cancel. The snom 100 will terminate the call and return to the idle state. 28 • Basic Functions...

  • Page 29: Incoming Call

    S N O M S E R A N U A L Incoming Call When your snom 100 is called, it rings and displays the following screen. Accepting a Call Picking up the handset or pressing Enter will accept the call. The snom 100 is now in a call.

  • Page 30: Denying/Blocking A Call

    Changes the volume Head/ Switch to Headset or Handset Hand respectively See below for a further description. Denying/Blocking a Call When the snom 100 signals an incoming call, you have the option to deny the call with 30 • Basic Functions...

  • Page 31: Adjusting The Volume

    Key mapping: Reduces the volume in single steps. Increases the volume in single steps. Enter Sets the volume and returns. Cancel Returns without setting the volume. Head/ Switch to Headset or Handset Hand respectively. snom technology AG • 31...

  • Page 32: Mute / Unmute

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Mute / Unmute Sometimes during a call the user wants to mute the microphone. This can be done by pressing the function key “Mute”. Press “Unmute” to re-enable the microphone.

  • Page 33: Adjusting The Volume In Idle Mode

    Here, the volume of the casing speaker, handset speaker or headset speaker can be adjusted. Select one of the three choices. A tone is played back at the selected volume and you can decide on the desired setting. snom technology AG • 33...

  • Page 34: Ring Tones

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Key mapping: Reduces the volume in single steps. Increases the volume in single steps. Enter Sets the volume and returns. Cancel Returns without setting the volume.

  • Page 35: About

    About Via the main menu item “About”, the following window is activated: This indicates the type of your phone, the software version, the currently assigned IP address and the MAC address of the phone. snom technology AG • 35...
  • Page 36 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 36 • Basic Functions...

  • Page 37: Advanced Functions

    Key mapping: CANCEL The call being held is terminated. Resumes the call being held. Transfers the call being held. *,#,digits Can be used to initiate another call. Handsfree mode on/off. snom technology AG • 37...

  • Page 38: Transfer

    After pressing the transfer key you are able to dial a number. As soon as you press ENTER, the snom 100 will transfer the first party to that number. Key mapping: Moves the cursor to the left.

  • Page 39: Consultation Transfer

    You can set the number of seconds in “Settings / Redirection / Redirect Time” after which every incoming unanswered call is diverted to the number set in “Settings / Redirection / Redirect Target”. Note: To activate immediate call divert, see above. snom technology AG • 39...

  • Page 40: Call Completion

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Call Completion The call completion functionality helps the user to establish calls successfully even if the other party is busy or just not answering. On busy This is helpful if the party you are trying to reach is busy.

  • Page 41: Dtmf Tones

    9, * or # will generate and send DTMF tones to the other party. Short Messages (SMS) Incoming short messages are automatically displayed if the phone is in idle state. Key mapping: Scrolls the message forward. Scrolls the message backward. snom technology AG • 41...

  • Page 42: Message Waiting Indication (Mwi)

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Shows the next message or idle Enter screen. Short messages can be received from clients like Microsoft Messenger etc. Message Waiting Indication (MWI) If somebody tried to reach you and the mailbox recorded a message for you, as you did not answer the call, the idle screen displays...

  • Page 43: Conducting A Software Update

    If your provider/administrator is offering you a new software version for your phone, in the left lower corner of the idle screen a “SW” is displayed. In this case an additional entry “SW Update” can be found in the snom menu. snom technology AG • 43...

  • Page 44: Additional Pbx Features

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Pressing /Enter key reboots your phone after a few seconds. During boot-up the phone asks you whether or not it should proceed the bootloader and/or firmware update.
  • Page 45 V 2 . 0 2 ] S N O M S E R A N U A L By pressing function key the conference will be disconnected again. (This functionality works with i.e. TEDAS Phoneware Server.) snom technology AG • 45...
  • Page 46 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 46 • Advanced Functions...

  • Page 47: Call Register

    S E R A N U A L Call Register Phone Book The snom 100 contains an internal phone book that can be reached from the phone’s idle state by pressing the phone book key Key mapping: Scrolls to the next item.
  • Page 48 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Then enter the name and phone number and confirm each item by pressing Enter. The title of the window indicates which input is expected. Pressing Cancel aborts the addition of a new entry.

  • Page 49: Editing An Entry

    Changes input mode to capital letters. Changes input mode to small letters. Changes input mode to numbers. Deletes the character to the left of the cursor. Moves the cursor to the left. Moves the cursor to the right. snom technology AG • 49...

  • Page 50: Call Lists

    Accepts the entry. Cancel Aborts the editing process. Call Lists The snom 100 maintains lists of missed, received and dialed calls that can be accessed by pressing the call list key from the idle state. For example, after choosing the missed calls, the most recent missed call is displayed first.
  • Page 51 Saves the current calling party to the phone book. Step to the next kind of information: To, From, Time and Number of calls Deletes the current entry. Enter / Dials the number of the current Off Hook entry. snom technology AG • 51...

  • Page 52: Speed Dial

    The speed dial numbers can be conveniently set up with the built- in web interface page of your phone. Deny List The snom 100 gives you the option of putting numbers on a deny list to prevent you being disturbed. Browsing Via the submenu “Deny List”...

  • Page 53: Adding A Number

    Returns to the idle state. Adding a number While you are being called you can press the deny list key This will not only deny the call but will also add the number to the deny list. snom technology AG • 53...

  • Page 54: Removing A Number

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L In addition, any number can be added to the deny list by selecting <new item> in the deny list directly. After the number has been entered it is added to the deny list.

  • Page 55: Settings

    Enter key you can enter the selected submenu. Now the list of settings of the selected submenu is displayed. Please use the to scroll within the list. By pressing Enter the value of the setting can be viewed or modified. snom technology AG • 55...

  • Page 56: Settings Via Web Browser

    You may prefer to use a web browser to configure the settings, which is usually more convenient. The snom 100 has an integrated web server to configure its settings. If the phone is connected to a network that provides DHCP, it can be immediately accessed via the browser after boot-up.
  • Page 57 Enter address phone § (e.g. 192.168.0.100). If you do not know the IP address please ask your network administrator or have a look at your phone: press MENU and choose Settings / About. You will find a selection menu at the top (Phone/ §...

  • Page 58: Options

    1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L upper/lower section, to store the changes made. If you want to discard the changes then do NOT press SAVE. Options Redirection You can have all incoming calls diverted to a different number.

  • Page 59: Base

    “Settings/Base/ Contrast”. Number Guessing Here, the number guessing functionality can be activated or deactivated. Press the menu key in the idle state and select the submenu “Settings / Base / Number Guessing”. snom technology AG • 59...
  • Page 60 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 60 • Settings...

  • Page 61: Appendix

    Standard Conformance Name and address of manufacturer snom technology AG Pascalstraße 10b 10587 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 100 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.
  • Page 62 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 62 • Appendix...

  • Page 63: Index

    E.164 numbers 25 Input Modes 24 Deny List 52 Idle State 23 Adding a number 53 Browsing 52 Removing a number 54 Dialing. Basic Functions Editing speed dial entries. Speed Dial Speed dialing 52 Call snom technology AG • 63...
  • Page 64 1 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Dialing an H.323/SIP Address. Basic Functions Dialing an IP Address. Basic Functions Language. Settings Display Method. Settings Logoff 19 DND Mode 21 MAC address 35 E.164 numbers.
  • Page 65 Phone 55 via Web Browser 56 Software Update 43 Software Version. About Speed Dial 52 Editing speed dial entries 52 Terminating a call 28 Tones 41 DTMF Tones 41 Ring Tones 34 Transfer. Advanced Functions snom technology AG • 65...

  • Page 66: Snom Technology Ag

    V 2 . 0 2 ] S N O M S E R A N U A L © 2003 snom technology AG snom technology Aktiengesellschaft · Pascalstr. 10b · D-10587 Berlin · · phone: +49 30 39833-0 mailto:info@snom.de http://www.snom.com...
  • Page 67 S E R A N U A L Reader‘s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation. Please send your comments and suggestions to:...
  • Page 68 USA and Americas: India and SAARC: Europe & ROW: snom VoIP Phone snom 100 User Manual snom USA Representation snom technology (India) Pvt Ltd. snom technology AG 30 Oct., 2003, Version V2.02 ABP International, Inc. No. 417, International Trade Tower Pascalstr.

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