Hapter; Records And Data Schema - Altigen Call Detail Reporting Manual

Records and Data Schema

This section contains explanations of the CDR search results records,
including the data schema and a Glossary of terms.
Important!
The following types of records included in WG CDR are not included in
WG RTM:
• Call Monitor - WG Call Monitor/Barge-in (Supervisor Silent
Monitoring/Barge-In)
• Voice Mail - WG leaves message at another extension in the same
system
• Forward - call forwarding
• Ring No Answer - caller is a WG agent; outgoing WG Call to a RNA
number
• Voice Mail Access - caller is a WG agent; voice mail access to WG
(login to WG VM and check voice mail)
• All Trunks Busy
• Park
C
H A P T E R
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