Alcatel OmniPCX Enterprise User Manual page 27

Section - RSI
- The alias is Name_qmcdu on the Genesys side if the FirstName parameter only is empty on the
OmniPCX Enterprise side.
- The alias is FirstName_qmcdu on the Genesys side if the Name parameter only is empty on the
OmniPCX Enterprise side.
- The alias is qmcdu on the Genesys side if the Name and FirstName parameters are empty on the
OmniPCX Enterprise side.
Note 4:
Before completing this field, the current SSBD operating mode (standard or substitute mode) must be
known.
Note 5:
On the Genesys side, the Place object is not part of the object group (Person, Agent Login and ACD
Position) equivalent to the Agent object on the OmniPCX Enterprise side. The Place object is used
to associate or dissociate an RSI agent with an ACD authorized phone set of the installation.
Deleting the Agent object does not result in the Place object being deleted on the Genesys side,
whether synchronization is initiated in static (OmniPCX Enterprise is the synchronization master) or
dynamic mode.
Ed.03
A L C T
Alcatel OmniPCX Enterprise
Ref.3EU19919ENAA
E L
Detailed description
RSI
.25