Page 1
TDZ 2000 GL2/ExtremeZ GL2 System Setup July 1998 DHA028410...
Page 2
Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
Page 3
To comply with FCC Class B limits, you must use shielded cables with this device. Notes This device is designed and manufactured to comply with approved safety standards for information processing and business equipment. Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.
Learning About System Ergonomics ................... xi Customer Support ....................... xi Hardware and Software Support Services .............. xi World Wide Web ....................xi Intergraph Bulletin Board Service ................. xi FAXLink......................xii Telephone ......................xii More Support Options ..................xiii 1 Setting Up the Hardware ....................1 Unpacking the System ......................
Page 6
Configuring a Modem......................20 Changing Hard Disk Drive Letters (Windows NT) ............. 21 Changing Virtual Memory Settings (Windows NT) ............21 Getting Operating System Updates..................22 4 Configuring the BIOS ....................23 Starting BIOS Setup ......................24 Info Screen ........................25 Main Screen ........................
Page 7
Understanding System Power States..............47 Automatic Shutdown Utility (Windows NT)............48 Starting and Shutting Down the System ............... 50 Observing Operating Precautions ..................51 Using InterSite Programs ....................51 Using Hardware Security Features ..................52 Finding Serial and Model Numbers..................53 Updating an Emergency Repair Disk or a Startup Diskette ..........
Page 8
viii Warranty Procedure Repair Depot Address Labels...
Preface TDZ 2000 GL2/ExtremeZ GL2 System Setup describes setting up and configuring your TDZ 2000 GL2 or ExtremeZ GL2 system for use. This document also provides information on operating the system, troubleshooting, and reinstalling system software. NOTE If you have an ExtremeZ workstation, see the ExtremeZ Customer Welcome Letter first. The ExtremeZ Customer Welcome Letter provides step-by-step instructions for initial setup of an ExtremeZ workstation.
An online introduction to your new system is provided in the System Introduction, which covers subjects such as the following: System features Basic system controls and connections Intergraph customer support You can display the System Introduction by using the InterSite Welcome dialog or by opening the file on your system.
On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: 1.
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics. For hardware support questions in the United States, call 1-800-763-0242. For software support questions in the United States, call 1-800-345-4856. Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.
Setting Up the Hardware Follow the instructions in this chapter to set up the hardware for your TDZ 2000 GL2 or ExtremeZ GL2 workstation. NOTE If you have an ExtremeZ workstation, see the ExtremeZ Customer Welcome Letter first. The ExtremeZ Customer Welcome Letter provides step-by-step instructions for initial setup of an ExtremeZ workstation.
A monitor with video cable, power cord, and documentation (if purchased from Intergraph Computer Systems) Workstation and power cord Keyboard and mouse Intergraph Computer Systems documentation Operating system software (CD-ROM and diskettes) and documentation NOTE If any of these items were not delivered, call the Customer Response Center immediately at 1-800-633-7248.
CAUTION Do not move the system without first shutting down the system and turning off the power, or damage to internal components may result. Setting Up the System Before you connect any cables to the back of the system, note the connector locations in the following illustration.
Page 18
Video Out port on video display adapter card WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer Systems cables are designed to reduce the amount of EMI produced by the system.
Expansion cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the base unit. If you purchased expansion cards from Intergraph Computer Systems, they are installed in specific slots as follows.
Connecting Speakers and a Microphone If the system includes separate powered speakers and a microphone, connect the speakers to the Line Out port on the audio card, and connect the microphone to the Microphone port on the audio card. Connect the speaker power AC adapter to the appropriate speaker(s), and then to a grounded, three-prong AC wall outlet.
What’s Next? Intergraph Computer Systems installs the operating system through Phase I of the process. From here, continue the installation. See Chapter 2, “Setting Up the Software,” for instructions on setting up the operating system...
Setting Up the Software Follow the instructions in this chapter to set up the operating system and associated system software on your TDZ 2000 GL2 or ExtremeZ GL2 workstation. NOTE If you are setting up an ExtremeZ workstation for the first time, see the ExtremeZ Customer Welcome Letter .
InterSite software Before You Start Setup Intergraph Computer Systems installs the operating system through Phase I of the process. You must follow the operating system Setup process to prepare Microsoft Windows NT or Microsoft Windows 95 for use. Before you go through Setup, have the following documents available: Microsoft’s Start Here (for Windows NT) or Welcome to Windows 95.
Page 25
For a system running Windows NT, the CD key from the Windows NT CD case, or the Product ID Number from Start Here or the registration card: For a system running Windows 95, the Product ID Number from Welcome to Windows 95 or the registration card: A username for setting up a user account:...
The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media.
InterSite Welcome helps you do the following: Create a repair disk for the operating system. Create backup diskettes of device driver software and other system software products. Display an online System Introduction for your system. Learn about Intergraph Computer Systems customer support.
CD-ROM or on backup diskettes delivered with expansion cards. See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers.
Configuring the System Follow the instructions in this chapter to configure your TDZ 2000 GL2 or ExtremeZ GL2 workstation for use. This chapter covers items required for basic operation. Configuring the Video Display Driver................16 OpenGL Performance and Custom Cursors (Windows NT) ........17 Multiple Screen Display (Windows NT)...............
Configuring the Video Display Driver The first time you start the system, your monitor displays at 1024 x 768 screen resolution. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver as described in this section. Open Display in the Control Panel to configure the video display driver.
If you use a custom cursor while running an OpenGL program, performance may decrease whenever you position the cursor in that program’s window. For optimum performance of OpenGL programs, Intergraph Computer Systems recommends that you use only the standard cursors.
When the operating system desktop displays, right-click the desktop background and select Properties. The Display Properties dialog displays. Check for the following common configuration problems and solutions. A multi-sync monitor is connected to the system, but a multi-sync monitor type is not selected, and the display driver cannot determine this by querying the monitor.
Configuring Networking If you purchased a network adapter with your system, it was installed before shipment. You must configure the operating system to use the network adapter. To do this, you may have to install network driver software and network adapter control software, and then change operating system settings to enable networking.
Configuring a ZIP or JAZ Drive If you purchased an internal ZIP or JAZ drive with your system, it was installed before shipment. To use the drive, you may have to install the driver software and any associated applications software programs. See the documentation delivered with the ZIP or JAZ drive for configuration instructions.
If the listed modem is incorrect, you must install the appropriate driver for your modem, located on the CD-ROM or floppy diskette media that accompanied the modem. Click the Change button, then click the Have Disk button, and insert the driver media into the appropriate drive.
Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph Computer Systems hardware as described in the announcement of its availability.
Configuring the BIOS The BIOS Setup program is used to configure the system’s basic input/output system (BIOS). The BIOS is responsible for configuring the system board and CPU, and for providing hardware information to the operating system. For the system to run properly, run BIOS Setup whenever you make a hardware change to the system.
Starting BIOS Setup To start BIOS Setup: 1. Restart the system. When the system is started, an Intergraph Computer Systems logo displays. 2. Press the key to start BIOS Setup. NOTE You can only start BIOS Setup during the boot sequence.
Info Screen The Info screen lists your system configuration information, as shown below. To access the Info screen, use the arrow keys to highlight Info on the BIOS Setup main menu. The information on this screen is determined by your system configuration, and cannot be changed manually.
This section explains how to configure each of these parameters. To move between the parameters, use the up and down arrow ( and ) keys. System Time To set the system time, use to move the prompt and select a field (hours, minutes, or seconds).
Primary Master, Primary Slave, Secondary Master, Secondary Slave These options control the parameters for Integrated Device Electronic (IDE) drives. The default settings are Auto for Primary and Secondary Master, and None for Primary and Secondary Slave. If you are setting up a SCSI hard disk, set the IDE Device parameters to None (see your SCSI card manual for more details).
Page 42
NOTE If BIOS Setup does not find the drive parameters when set to Auto, select User for this parameter and complete the information manually using the settings provided in your drive specifications. NOTE Flashing the BIOS resets the Secondary Master BIOS parameter to None. To support an IDE CD-ROM drive, you must set the Secondary Master BIOS parameter to Auto after flashing the BIOS.
Large Disk Access Mode If you are using a DOS operating system (MS-DOS, Windows NT, Windows 95, Novell DOS or PC-DOS), set the disk access mode to DOS (default). If you are using a different operating system, set this parameter to Other. NOTE Change this setting only prior to formatting the system disk.
Plug & Play O/S When set to Yes, this setting allows your system to work with a Plug and Play operating system, such as Windows 95. The default setting is No. NOTE This option should be set to No when using Windows 3.1 or Windows NT. Reset Configuration Data When set to Yes, this setting causes the system to reset Extended System Configuration Data (ESCD) when you exit Setup.
PCI/PnP ISA UMB Region Exclusion This option reserves specific upper memory blocks for use by ISA devices. Press the up or down arrow keys to highlight the memory block, and then use the plus or minus keys to reserve it. PCI/PnP IRQ Exclusion This option reserves specific IRQs for use by ISA devices.
or OS configuration) or OS Controlled (to allow the operating system to manage the port configuration). The default setting is Auto. Mode The parallel port may be set for Output (AT), Bi-directional (PS/2), Extended Capabilities Port (ECP), or Enhanced Parallel Port (EPP). The default setting is ECP. Floppy Disk Controller This option configures the operation of the floppy disk controller.
Chipset Screen The Chipset screen allows you to program the Intel 440BX AGP chipset features. Use the left and right arrow keys to highlight Chipset on the BIOS Setup main menu. The Chipset Setup screen displays as shown in the following figure. Graphics Aperture Select the size of the Graphics Aperture for the AGP video device.
Features Screen The Features Screen allows you to configure the boot configuration, power management functions and the security of the system. To access this screen, use the arrow keys to highlight Features on the BIOS Setup main menu. The Features screen displays as shown in the following figure.
DMI Event Logging Use this selection for additional setup menus to control the Desktop Management Interface (DMI) Event Logging functions of the system. This feature allows you to view and modify DMI Event logs. To enable the DMI Event Logging feature, highlight it and press ENTER A submenu displays, as shown in the following figure.
Mark Events As Read After you have viewed the contents of the DMI event log, highlight this setting and press to mark all DMI events as read. ENTER Clear All DMI Event Logs Selecting Yes for this setting will clear the DMI event log after the system reboots. The default setting is No.
Page 51
NOTE You must disable power management if you use Windows NT 4.0, as it does not support power management. Power Savings This setting allows you to change the system power management settings. Maximum Power Savings conserves the greatest amount of system power. Maximum Performance conserves power but allows greatest system performance.
Suspend Timeout The Suspend Timeout selection sets the amount of time that elapses for the system to enter Suspend Mode. Suspend Mode turns off most devices in the system, reducing power usage to a minimum. You can disable the suspend timeout feature by setting this option to Off (default), or select from a range of 5 to 60 minutes.
Set Supervisor Password This selection controls access to the BIOS Setup utility. Press the key to display the ENTER Supervisor Password submenu. Type the password, and press the key. Retype the ENTER password and press the key again. The password may be disabled by setting the new ENTER password to nothing (pressing the key without first typing a password).
Page 54
Choose one of the following exit options. To move between the Exit options, use the up and down arrow keys ( and ): Saves the changes you have made, exits the BIOS, and restarts Exit Saving Changes the system to make these changes take effect. Leaves the previous BIOS settings intact, exits the BIOS, and Exit Discarding restarts the system.
The system’s BIOS can be reprogrammed using a BIOS file. You can update the BIOS by following the steps below: 1. After downloading the appropriate BIOS file from Intergraph’s BBS or Web site, extract it to a bootable MS-DOS 6.X diskette.
Page 56
3. Now you can run the PHLASH utility from the bootable floppy disk. Refer to the file included with the BIOS update for detailed instructions. README 4. After the update process has completed and the system reboots, verify that the new BIOS version appears onscreen.
Operating Notes This chapter contains important, basic information on operating your TDZ 2000 GL2 or ExtremeZ GL2 workstation. See the online System Introduction for basic information on system features and functions. Moving the System ......................44 Opening and Closing the Door ................... 44 System Power, Startup, and Shutdown ................
Moving the System WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system. Equipment damage and personal injury can result. Do not lift here! Do not lift here!
2. Lower the door until it stops and then press gently until the door clicks into the closed position. Push back Swing up Lift here System Power, Startup, and Shutdown When you connect the power cord from the system to an AC power outlet, auxiliary power is applied to the system.
Page 60
Standby button Although the Standby button affects system power management, it is not an “on or off” power switch in the traditional sense. The Standby button is a momentary contact switch, changing system states based upon the length of time the button is pressed. Depending on which operating system is loaded and what the system’s current power state is, you can use the Standby button to start, suspend, wake up, or power down the system.
In Windows NT 4.0 you can: start the system from a powered-down state by pressing the Standby button momentarily. The system powers on and loads the operating system. start the Automatic Shutdown Utility by pressing the Standby button momentarily when the operating system is active.
Standby button to restart the system. Automatic Shutdown Utility (Windows NT) The Intergraph Automatic Shutdown Utility for Windows NT allows you to select among various shutdown options. This utility provides additional options over the standard shutdown options available from the operating system Start menu. To access Help for this utility, from the operating system Start menu, click Programs, click Automatic Shutdown Utility, and then click Automatic Shutdown Help.
Page 63
NOTE Intergraph strongly suggests that you use this option to shut down your computer. If you use the Shutdown the Computer option, the system will not power down until you press and hold the Standby button for 4 seconds.
NOTE If you select an option while the countdown timer is running, the timer stops automatically. Starting and Shutting Down the System After you complete Setup and start the system for the first time, you can start and stop the system as needed.
Using InterSite Programs Windows NT- and Windows 95-based systems ship with the following InterSite program: InterSite Welcome, which displays an introductory guide to your Intergraph system and provides support information, such as phone numbers and web addresses. It also tells you how to create Emergency Repair or Startup disks, critical to restoring a failed system.
InterSite DMI Console, which gives easy access to the system’s status and configuration information. The Console is based on the Desktop Management Interface (DMI), through a window containing a graphical information tree view pane, a service provider component information pane, and a message pane. DMI Console works with the Desktop Management Interface (DMI), a technology standard that enables the effective management of personal computers (PCs).
Finding Serial and Model Numbers The system’s serial number is on a permanent label affixed under the top cover at the front left of the chassis. The system’s model number is on a permanent label affixed on the back panel near the top. Updating an Emergency Repair Disk or a Startup Diskette You may have created an Emergency Repair Disk (Windows NT) or a Startup diskette...
For a PC Card modem, go to Advanced/Integrated Ports and disable serial port B. See System Setup for more information on using the BIOS Setup program. To use a PC Card modem, take these additional steps: 1. Insert the PC Card modem into the PC Card adapter, and then restart the system. 2.
See the System Reference for information on opening the case and working with internal components. If you cannot resolve the problem or if the instructions direct you to call the Customer Response Center, contact Intergraph Computer Systems. See the Preface of this document for details.
System Power ERROR - Fails to power on. Reason Solution Power cord not connected properly. Verify that the power cord is properly connected to the power receptacle. Power not available at the outlet. Verify power to the outlet has not been interrupted.
Page 71
BIOS attempts to boot from the wrong hard Ensure the SCSI adapter for the system disk drive. drive is installed physically below all other SCSI adapters. For more information, see Chapter 5. IDE hard disk drive is connected to IDE BIOS cannot boot from a SCSI hard drive if controller.
Page 72
ERROR - CD-ROM drive is not recognized. Reason Solution CD-ROM drive power cable not attached. Open case and ensure power cable is properly attached. See System Reference. CD-ROM drive cable not attached. Open case and ensure cable is properly attached. See System Reference. ERROR - System hard disk drive not recognized.
ERROR - Total amount of memory does not display. Reason Solution Faulty DIMM(s). Identify faulty DIMM(s) by swapping DIMM(s) until the faulty one is found. See System Reference. DIMM(s) not properly seated into socket(s). Ensure DIMM(s) are properly installed. See System Reference.
Video ERROR - System powered on, but screen remains blank. Reason Solution Monitor not powered on. Turn on power to the monitor. Monitor power cord not connected. Connect monitor power cord to AC outlet and monitor. Video cable not properly installed. Ensure video cable is connected to monitor and case.
Network ERROR - Cannot connect to other systems on LAN. Reason Solution Network cable disconnected. Reconnect network cable and ensure proper connection. If cable is properly connected, notify your System Administrator. Incorrect software configuration. Notify your System Administrator. ERROR - Cannot plot to network plotter on LAN. Reason Solution Network cable disconnected.
Installing System Software Follow the instructions in this chapter if you need to reinstall the operating system and associated system software on your TDZ 2000 GL2 or ExtremeZ GL2 workstation. Before you reinstall the software, ensure that you read and understand this entire chapter. NOTE If you are setting up an ExtremeZ workstation for the first time, see the ExtremeZ Customer Welcome Letter .
You can find the system software on backup diskettes that you created, on diskettes provided by Intergraph Computer Systems, or on the operating system CD-ROM. If you did not create backup diskettes of drivers or other system software products, they are probably available on the operating system CD-ROM or on backup diskettes delivered with expansion cards.
Description Windows NT 4.0 Windows 95 SMART Drive driver SMARTDRV Automatic Shutdown Utility SHUTDOWN IE 4.01 Settings file IE4SETTINGS Windows 95 Boot Floppy W95BOOTDSK Windows NT 4.0 Service Pack 3 USSP3 Quick-Fix Engineering Update QFE_NTW System Introduction DBXSYSIN DBXSYSIN BIOS and Flash Program Utility FLASHUTIL2 FLASHUTIL2 (available from the IBBS)
Installing Windows NT Workstation 4.0 Depending on your system’s configuration, you will need some or all of the following system software during the installation process: SCSI adapter driver Video display adapter driver Network adapter driver Sound adapter driver QFE update software Follow the instructions in Start Here to install Windows NT.
Perform any additional installation and configuration tasks described in the Late- Breaking News document delivered with your system. Configure the system as described in Chapter 3, “Configuring the System.” If your system was running Windows NT 4.0 Service Pack software, install this software after installing drivers and other system software, and after installing any application software products.
8. Select REG_DWORD for the Data Type, and then select OK. 9. Type 1 into the Data box. 10. Set the Radix value to Hex, and then select OK. 11. Exit from the Registry Editor and restart the system. Enabling Bus Mastering for IDE/ATAPI Devices Your system shipped with bus mastering for IDE/ATAPI devices enabled.
5. Type drive:\ in the text field, where drive is the drive letter for the CD-ROM drive, and then click OK. 6. When prompted, click OK again. NOTE If Setup finds an older version of any file, click New to continue. 7.
Page 85
Configure the system as described in Chapter 3, “Configuring the System.” Perform any operational changes required for your system as described in Chapter 5, “Operating Notes.” You can install MS-DOS Microstation drivers, available from the Intergraph Bulletin Board Service (IBBS).
Installing the ESS Maestro-2 PCI Sound Adapter Driver To fully install the ESS Maestro-2 PCI sound adapter driver, you should install both the Windows 95 and DOS sound drivers. To install the Windows sound drivers: 1. Insert the media containing the ESS sound driver into the appropriate drive. 2.
Installing Windows 95 with an Installed Network Adapter If you reinstall Windows 95 on a system with an installed network adapter, the adapter may not function after completing Setup. To re-enable network adapter operation after installing Windows 95: 1. Go to Start/Settings/Control Panel/System/Device Manager. 2.
CAUTION If Intergraph provides a Service Pack or Service Release through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability. If you obtain a Service Pack or Service Release from any...
The chapter covers specific Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) devices offered by Intergraph as system options. Intergraph Computer Systems has determined that the devices discussed in this chapter require specific resource settings to ensure proper system operation.
System Resources The following sections list the available system resources. See the vendor documentation delivered with an expansion card or a peripheral device for instructions on how to use these resources. ISA Bus Interrupt (IRQ) Assignments System Resource System Resource Reserved (interval timer) Real time clock Reserved (keyboard)
Using System Resources Most ISA devices installed in the system require you to reserve an IRQ. PCI devices also need to use an IRQ, but since they share system resources they can use the same IRQ. At least one IRQ must be left unassigned, for use with any PCI devices installed in your system. The system has a limited number of open IRQs.
PCI Devices The system’s PCI expansion slots comply with the PCI 2.1 specification. Devices that comply with the PCI 2.1 specification are fully plug-and-play. You do not have to configure them after installation. Some older PCI device drivers cannot share an interrupt, which is a violation of the PCI 2.1 specification.
Index cursor, 17 JAZ drive, 20 OpenGL performance, 17 AC voltage switch system, 15 setting, 5 tape drive, 19 Audio video display, 16 configuring, 18 ZIP drive, 20 Automatic Shutdown Utility Cursor configuration, 17 (Windows NT), 48 starting, 48 using, 48 Devices PCI, 79 disabling...
Page 96
Windows 95, 70 Windows NT, 67 Network installing Windows 95 with errors, 61 installed network adapter, 73 Network information, 11 Intergraph BBS, xi InterSite Diskeeper Lite, 52 InterSite ECC Memory Monitor, Opening door, 44 InterSite Manager, 51 Operating notes, 43...
Page 97
finding, x Service Packs for the operating logging on and logging off, 50 system, 74 Setup, 10 setting AC voltage switch, 5 starting and shutting down, 50 Setting up updates, 74 operating system, 12 Operating system software system, 9 setting up, 12 Setting up hardware, 1 Operating system updates Settings...
Page 98
setting up, 3 Video software errors, 60 installed, 10 video display installing, 63 correcting problems, 17 products, 65 Last Known Good, 17 using system resources, 75 Video display System hardware information configuring, 16 finding, x resetting, 16 System ID number labels selecting a dual-screen display serial and model numbers, 53, style, 17...
Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.
Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. 1. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
Need help?
Do you have a question about the TDZ 2000 GL2 and is the answer not in the manual?
Questions and answers