Telematrix Spectrum Plus DC550 User Manual
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Telematrix Spectrum Plus DC550 User Manual

Spectrum plus series single line digital centrex speakerphone telephone
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Summary of Contents for Telematrix Spectrum Plus DC550

  • Page 2 This page is intentionally left blank...
  • Page 3 TeleMatrix designed the DC550 to be simple to install and easy to use. The DC550 is f or us e be hind a No rtel Me ridian Dig ital Ce ntrex environment pr ovided by y our local telephone company.

  • Page 4: Table Of Contents

    Features .........………........5 Controls …….................. 6 Part List ……………………………………………………………………………………………...….. 10 Installation ..……................. 11 Wall Mounting ..…......……........14 Programming ..……......…........16 LCD Display/Caller Identification …………..…..………………………………..……... 29 Headset Installation and Operation……..…........32 Operation ………………………………………………………………………...……………………. 34 Care and Maintenance ……………………………………………………………………….…. 40 Service ………………………………………………………………………………………………….. Warranty ……………………………………………………………………………………………….

  • Page 5: Features

    • Digital Centrex Operation with multi-line functionality • SteelTrap Memory Technology (No Batteries Required) • FreeSpeech Talk Feature: Allows Free Toggle between Handset, Headset and Speakerphone • Eleven (11) Access Feature Keys with LED Indicators (Key #M01-M11) • TouchLite One Touch Message Retrieval Key (Key #M12) •...
  • Page 7 1. Access Feature Keys ….…………..…………... Eleven (11) illuminated pr ogrammable on e- touch ke ys used fo r l ine or Ce ntrex fe ature acce 2. To uchlite Key...……………………….………..Message Wai ting L amp (L ED i ndicator) t hat blinks to in dicate a n ew mes sage in th e user’s vo ice m ail b ox (use r m ust b e subscribed to a messaging system).
  • Page 9 1. Line Jack …...…………………………………… Modular receptacle for connecting the line cord. 2. Headset Jacks ......Convenient RJ port or 2.5mm coaxial port used to connect an optional headset. 3. Handset Jack ......Connection for handset coil cord. 4. Power Adapter Receptacle ……..……. For optional coaxial power adapter.

  • Page 10: Part List

    Parts Check List The following parts are included with the Spectrum PLUS DC550: 1. Bas e Unit 2. H andset 3. 15 foot Modular telephone line cords (2). 4. 10 foot Modular coiled handset cord. 5. 6 inch Modular wall mount line cord. 6.
  • Page 11 Caution • Never install telephone wiring during a lightning storm. • Never i nstall t elephone j acks i n wet l ocations u nless t he j ack i s specifically designed for wet locations. • Never t ouch uni nstalled te lephone wi res or ter minals unl ess the telephone line has been disconnected at the network interface.

  • Page 12: Installation

    120V AC Outlet Recovery Power Adapter (provided) The 120 VOL T A C OUTLET ADAP TER i s a p roprietary TeleMatrix pr oduct. It p ro- vides both the telephone lines and the power source in one cable (6P6C line cord) and is designed to recover the use of the AC power outlet.

  • Page 13: Connecting The Handset Cord

    Connecting the Handset Cord A 10-foot modular coil handset cord is provided. ( Be sure that the wall/desk elevation stand been attached). To i nstall the co rd, simply plug the short straight end o f the handset cord into the modular jack on the handset.

  • Page 14: Wall Mounting

    Wall Mounting the Spectrum PLUS Telephone (continued) 2. T he S pectrum PLUS h as pr ovisions f or a Replace Mounting Wedge mounting w edge th at mu st be correctly positioned. T his w edge allow s th e tel ephone t o be viewed at a c orrect angle w hen the p hone is wall mo unted.
  • Page 15 Installing Access Feature Keycaps Eleven ( 11) p reprinted a ccess feature keycaps are provided for placement on the access fea ture ke ys. These ke y- caps i dentify t he k eys use. Th ere a re 15 c lear k eycaps pro vided for p rinted labels to be inserted.

  • Page 16: Programming

    Programming Keys The Spectrum PLUS DC550 supports the Nortel Meridian Digital Centrex System Environment. The f ollowing page s s how di agrams o n how to p rogram di fferent features of the telephone. Simply follow the instructions on the LCD screen. The keys below are used to program the telephone.

  • Page 17: Operation

    Programming Local User Preferences The S pectrum PLUS DC550 re quires simple i nitial pr ogramming th at all ows the user to personalize the telephone setup. Quick Program Guide The Spectrum PLUS DC550 Quick Programming Guide is a summary list of set up options.
  • Page 18 Programming Central Office (C.O.) Features Central O ffice ( C.O.) f eatures mu st be a ctivated b y y our loc al te lephone a dministrator or local telephone company Customer Service Representative. Once this is complete, simply label the Ac- tive Feature Keys to match the programmed C.O.
  • Page 19 Programming Users Telephone Features The S pectrum P LUS DC550 all ows f or th e u ser t o c ustomize th e te lephone to th e u ser’s preference w hen operatin g. T he f ollowing page s pr ovide in structions on h ow th ese option s are programmed.
  • Page 20 Programming the Stored Record Memory The Spectrum PLUS DC550 allows for up to ten (10) number records to be s tored in the LCD memory for frequently dialed calls. This section describes the programming for the ten (10) LCD Memory locations. These programmed numbers will be saved in LCD Memory. Programming Location Memory Records PROGRAM...
  • Page 21 Programming Volume PROGRAM Figure 1 (Alerter, Speaker, Headset or Handset) THEN PRESS Exit Select Save 1. Press the “PROGRAM” (Figure 1 ). P ress t he “UP” or Figure 2 DISPLAY WILL READ EITHER “DOWN” ke y unt il t he d isplay is on t he co rrect “VOLUME?”...
  • Page 22 Programming Default Answer Device (Headset or Speaker) PROGRAM Figure 1 When t he u ser p resses t he l ine key ( i.e. THEN PRESS the bottom most Feature Key) the phone Exit Select Save will be r equired to pi ck up o n e ither the headset or the speakerphone if the hand- set is on hook.
  • Page 23 Programming Voice Mail Using the O ne-Touch Messaging f eature, PROGRAM the Voice Mail advanced feature key can be Figure 1 pressed to connect to the Voicemail system THEN PRESS on the Nortel Meridian PBX or Central Office switch. Th e swi tch m ust b e p rovisioned for Exit Select Save...
  • Page 24 Figure 1 DISPLAY WILL READ Programming Voice Mail: Seconds of Wait and P I N N U M B E R ? PIN Number ↓ = P r e v ( S e l e c t ) N e x t = ↑ 1.

  • Page 25: And Date

    Programming Time PROGRAM Figure 1 and Date THEN PRESS 1. Press “PROGRAM” Exit Select Save (Figure 1). Pr ess the “UP” or “DOWN” ke y until t he di splay shows “TIME AND DATE FOR- MAT?” (Figure 2). Figure 2 DISPLAY WILL READ 2.
  • Page 26 Programming Pre-dial PROGRAM Figure 1 When Pre-dial is enabled, the keypad THEN PRESS can be us ed t o di al whil e the te le- phone is ON HOOK. After pre-dialing, Exit Select Save lift the handset, or press the speaker key, or press the headset key within 12 s econds to pl ace the o utgoing call.
  • Page 27 Programming Call Timer PROGRAM Figure 1 When C all T imer is e nabled, t he THEN PRESS LCD wi ll d isplay the e lapsed ti me Exit Select Save of an active call when the primary directory number is used. 1.
  • Page 28 Programming Speakerphone Mode The DC550 includes an option for 2-way Speakerphone or Monitor Mode. When “MONITOR MODE” is enabled, voice transmission automatically stops when the s peakerphone k ey is pr essed. MUT E will activate and the L ED i ndicator will illuminate when the speakerphone i s turned on thr ough the SPEAKER key, or the LINE key, or from an incoming Intercom call.

  • Page 29: Lcd Display Information

    LCD FEATURES The S pectrum PLU S LCD d isplay is a 2 -lines x 24-character b acklit d isplay wi th con trast ad just- ments. The LCD w ill display t he i dentity of the caller a nd t he t ime of t he ca ll. Th e u ser h as t he option to answer the call or allow the call to auto- matically be forwarded to voice mail.
  • Page 30 Caller Identification (Caller ID) LCD Display Adjustments LCD TILT ANGLE FEATURE The L CD can be ti lted upwar d f or direct vi ewing and e asy re ading. T ilt the L CD to the des ired po sition by lifting up t he bac k o f L CD ho using (Figure 1).
  • Page 31 MEMORY DIAL KEY The M emory D ial key a llows a ccess t o t he Memory for p rogrammed n umbers. Toggle be tween di fferent Me mory Di al numbe rs wh en pre ssing the Me mory Dial key, the “UP”...

  • Page 32: Installing A Headset

    The headset can be purchased from a TeleMatrix di stributor. T here a re many varieties of headset models available. Installing a Headset • The headset port is located on the bot- tom side of the telephone base.

  • Page 33: Using A Headset

    FreeSpeech Talk Feature is a unique TeleMatrix feature that allows the user the freedom to toggle between the headset, handset and speakerphone modes during a conversation.
  • Page 34 PREDIALING FEATURE When programmed, the telephone supports a pre-dialing feature for calls made on the Primary Directory Number, or the line corresponding to Feature Key 1 (directly above the Sp eaker k ey). The p re-dial fe ature al lows user s to enter a numb er before l ifting the hands et or us ing the he adset or speakerphone f or an o utgoing call.
  • Page 35 SPEAKERPHONE FEATURE The S pectrum PLU S is e quipped wi th a high qua lity hal f-duplex s peakerphone feature to allow for hands-free operation. To use, simply press the “SPEAKER” key when placing or answering a call. The pri- mary directory line will activate automati- cally.
  • Page 36 HOLD FEATURE The “HOLD” k ey i s u sed t o p lace a caller o n hold. To use, simply press the “HOLD” key. When t he “HOLD” ke y is a ctive, t he ha ndset can b e l ifted off- hook or returned t o i ts on - hook pos ition and the l ine wi ll no t be disconnected.
  • Page 37 MUTE FEATURE A “MUTE” key is p rovided t o a llow privacy dur ing a ba ckground conver- sation. Whe n th e “MUTE” key is activated, the mi crophones i n the handset, s peakerphone and/o r he ad- set a re di sabled.
  • Page 38 Business Feature Keys Advanced feature ke ys a re pr ogrammed b y your T elephone S ystem Ad ministrator or Telephone Service P ersonnel. T hese f eatures a re provided by t he t elephone company i n a Nortel Digital Centrex environment.
  • Page 39 ACD Call Center Feature Keys Agent Allows ACD Supervisor to select the Agent to call when using the Call Agent feature or enables the ACD Supervisor to check the status of all ACD Agent positions when using the Display Agent Feature. Agent Avail Allows the ACD Supervisor to require an Agent to receive available incoming calls, even though the Agent has pressed the Not Ready key.
  • Page 40 Keep the telephone dry. If it gets wet on the outside, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Do not touch the unit if submerged in water. Call for assistance. Use and store the telephone only in normal temperature environments.

  • Page 41: Service

    Priority Care Center 5025 Galley Road Colorado Springs, Colorado 80915 TeleMatrix will pay r eturn po stage on the re paired te lephone. All ow 2-3 weeks for delivery. When immediate replacement is required, see our FastLane replacement policy on our internet site.

  • Page 42: Warranty

    STATEMENT OF LIMITED WARRANTY TeleMatrix, Inc. (TMX) warrants to its [original end customer] [purchaser] that Spectrum and Marquis branded p roducts manufactured by T MX are f ree f rom d efects i n ma terials an d workmanship for (5)

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