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Telematrix Spectrum Plus DC640 User Manual

Spectrum plus series single line digital centrex speakerphone telephone
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Summary of Contents for Telematrix Spectrum Plus DC640

  • Page 2 This page is intentionally left blank...

  • Page 3: Features

    TeleMatrix designed the DC640 to be simple to install and easy to use. The DC640 is for use behind a Nortel Meridian Digital Centrex environment pro- vided by your local telephone company.

  • Page 4: Table Of Contents

    Features .........………........5 Controls …….................. 6 Part List ……………………………………………………………………………………………...….. 10 Installation ..……................. 11 Programming ..……......…........15 LCD Display/Caller Identification …………..…..………………………………..……... 28 Headset Installation and Operation……..…........31 Operation ………………………………………………………………………...……………………. 33 Care and Maintenance ……………………………………………………………………….…. 39 Service ………………………………………………………………………………………………….. Warranty ………………………………………………………………………………………………. FCC Compliance and Safe ty I nstructions, Warra nty and Se rvice Information may be f ound in a s eparate m anual w ithin th is pa ckage.

  • Page 5: Controls

    • Digital Centrex Operation with multi-line functionality • SteelTrap Memory Technology (No Batteries Required) • FreeSpeech T alk F eature: A llows F ree T oggle be tween H andset, Headset an d Speakerphone • Forty (40) Access Feature Keys with LED Indicators (Key #M01-M40) •...
  • Page 7 1. Access Feature Keys ….…………..…………... Forty (40) illuminated pr ogrammable on e- touch ke ys used fo r l ine or Ce ntrex fe ature acce 2. To uchlite Key...…………………………………... Message Wai ting L amp (L ED i ndicator) t hat blinks to in dicate a n ew mes sage in th e user’s vo ice m ail b ox (use r m ust b e subscribed to a messaging system).
  • Page 9 1. Line Jack …...…………………………………… Modular receptacle for connecting the line cord. 2. Headset Jacks ......Convenient RJ port or 2.5mm coaxial port used to connect an optional headset. 3. Handset Jack ......Connection for handset coil cord. 4. Power Adapter Receptacle ……..……. For optional coaxial power adapter.

  • Page 10: Part List

    Parts Check List The following parts are included with the Spectrum PLUS DC640: 1. Bas e Unit 2. H andset 3. 15 foot Modular telephone line cords (2). 4. 10 foot Modular coiled handset cord. 5. 6 inch Modular wall mount line cord. 6.
  • Page 11 Caution • Never install telephone wiring during a lightning storm. • Never i nstall t elephone j acks i n wet l ocations u nless t he j ack i s specifically designed for wet locations. • Never t ouch uni nstalled te lephone wi res or ter minals unl ess the telephone line has been disconnected at the network interface.

  • Page 12: Installation

    120V AC Outlet Recovery Power Adapter (provided) The 120 VOL T A C OUTLET ADAP TER i s a p roprietary TeleMatrix pr oduct. It p ro- vides both the telephone lines and the power source in one cable (6P6C line cord) and is designed to recover the use of the AC power outlet.

  • Page 13: Connecting The Handset Cord

    Connecting the Handset Cord A 10-foot modular coil handset cord is provided. ( Be sure that the wall/desk elevation stand been attached). To i nstall t he c ord, si mply plug the short straight end o f the handset cord into the modular jack on the handset.
  • Page 14 Installing Access Feature Keycaps Forty ( 40) p reprinted a ccess f eature keycaps are provided for placement on the access fea ture ke ys. These ke y- caps i dentify t he k eys use. Th ere a re 45 c lear k eycaps pro vided for p rinted labels to be inserted.

  • Page 15: Programming

    Programming Keys The Sp ectrum P LUS DC-640 s upports the Nor tel Mer idian Digital Centrex System Environment. The following pages show diagrams on how to program dif- ferent features of the telephone. Simply follow the instructions on the LCD screen. The keys below are used to program the telephone.

  • Page 16: Operation

    Programming Local User Preferences The S pectrum PLUS DC640 re quires simple i nitial pr ogramming th at all ows the user to personalize the telephone setup. Quick Program Guide The Spectrum PLUS DC640 Quick Programming Guide is a summary list of set up options.

  • Page 17: Service

    Programming Central Office (C.O.) Features Central Office (C.O.) features must be activated by your local telephone administrator or lo- cal telephone company Customer Service Representative. Once this is complete, simply label the Active Feature Keys to match the programmed C.O. features. The S pectrum P LUS T elephone allow s f orty ( 40) programmable adv anced f eature k eys to interact w ith th e local telephone Dig ital C entrex n etwork.
  • Page 18 Programming Users Telephone Features The S pectrum P LUS DC640 al lows f or th e u ser to c ustomize the te lephone to th e user’s preference when operating. The following pages provide instructions on how these options are programmed. PROGRAM Setting Up Language Figure 1...
  • Page 19 Programming the Stored Record Memory The S pectrum P LUS DC640 allow s f or u p to ten ( 10) n umber rec ords to be s tored in the LCD memory for frequently dialed calls. This section describes the programming for the ten ( 10) LC D Memory loc ations.
  • Page 20 Programming Volume PROGRAM Figure 1 (Alerter, Speaker, Headset or Handset) THEN PRESS Exit Select Save 1. Press the “PROGRAM” (Figure 1 ). P ress t he “UP” or “DOWN” ke y unt il t he d isplay Figure 2 DISPLAY WILL READ EITHER is on t he co rrect “VOLUME?”...
  • Page 21 Programming Default Answer Device PROGRAM (Headset or Speaker) Figure 1 When t he u ser p resses t he l ine key ( i.e. THEN PRESS the b ottommost Fe ature K ey) the pho ne Exit Select Save will be r equired to pi ck up o n e ither the headset or the speakerphone if the hand- set is on hook.
  • Page 22 Programming Voice Mail PROGRAM Figure 1 Using the O ne-Touch Mes saging f ea- ture, t he V oice M ail a dvanced feature THEN PRESS key c an b e pre ssed to c onnect to the Voicemail system on the Nortel Meridian Exit Select Save...
  • Page 23 Programming Voice Mail: Figure 1 DISPLAY WILL READ Seconds of Wait and P I N N U M B E R ? PIN Number ↓ = P r e v ( S e l e c t ) N e x t = ↑ 1.

  • Page 24: And Date

    Programming Time PROGRAM Figure 1 and Date THEN PRESS 1. Press the “PROGRAM” Exit Select Save (Figure 1 ). P ress t he “UP” or “DOWN” key until the display “TIME DATE shows FORMAT?” (Figure 2). Figure 2 DISPLAY WILL READ 2.
  • Page 25 Programming Pre-dial PROGRAM Figure 1 When Pr e-dial is en abled, t he THEN PRESS keypad can be us ed to dial while the telephone is ON HOOK. After Exit Select Save pre-dialing, li ft the hands et, or press t he sp eaker key, or p ress the he adset key wi thin 12 s ec- onds to place the outgoing call.
  • Page 26 Programming Call Timer PROGRAM Figure 1 When Call Timer is enabled, the THEN PRESS LCD w ill di splay t he el apsed Exit Select Save time of an active call when the primary di rectory numbe r i s used.
  • Page 27 Programming Speakerphone Mode The DC640 includes an option for 2-way Speakerphone or Monitor Mode. When “ MONITOR MODE” is en abled, v oice t ransmission au tomatically st ops when the speakerphone key is pressed. MUTE will activate and the LED indica- tor will illuminate when the sp eakerphone i s turned on through the SPEAKER key, or the LINE key, or from an incoming Intercom call.

  • Page 28: Lcd Display Information

    LCD FEATURES The S pectrum PLU S LCD d isplay is a 2 -lines x 24-character b acklit d isplay wi th con trast ad just- ments. The LCD w ill display t he i dentity of the caller a nd t he t ime of t he ca ll. Th e u ser h as t he option to answer the call or allow the call to auto- matically be forwarded to voice mail.
  • Page 29 Caller Identification (Caller ID) LCD Display Adjustments LCD TILT ANGLE FEATURE The LCD can b e t ilted u pward for direct vi ewing and e asy reading. Tilt the LCD to the desired position by lifting up the back of LCD hous- ing (Figure 1).
  • Page 30 MEMORY DIAL KEY The M emory D ial key a llows a ccess t o t he Memory for p rogrammed n umbers. Toggle be tween di fferent Me mory Di al numbe rs wh en pre ssing the Me mory Dial key, the “UP”...

  • Page 31: Installing A Headset

    The headset can be purchased from a TeleMatrix di stributor. T here a re many varieties of headset models available. Installing a Headset • The headset port is located on the bot- tom side of the telephone base.

  • Page 32: Using A Headset

    FreeSpeech Talk Feature is a unique TeleMatrix feature that allows the user the freedom to toggle between the headset, handset and speakerphone modes during a conversation.
  • Page 33 PREDIALING FEATURE When p rogrammed, th e t elephone supports a pre -dialing f eature f or c alls made on the Primary Directory Number, or the line corresponding to Feature Key 1 ( directly abov e t he Spea ker key). The p re-dial featu re all ows u sers to enter a number b efore li fting the hands et or using the he adset or speaker- phone for an outgoing call.
  • Page 34 SPEAKERPHONE FEATURE The S pectrum PLU S is e quipped wi th a high qua lity hal f-duplex s peakerphone feature to allow for hands-free operation. To use, simply press the “SPEAKER” key when placing or answering a call. The pri- mary directory line will activate automati- cally.
  • Page 35 HOLD FEATURE The “HOLD” k ey i s u sed t o p lace a caller o n hold. To use, simply press the “HOLD” key. When t he “HOLD” ke y is a ctive, t he ha ndset can b e l ifted off- hook or returned t o i ts on - hook pos ition and the l ine wi ll no t be disconnected.
  • Page 36 MUTE FEATURE A “MUTE” key is p rovided t o a llow privacy dur ing a ba ckground conver- sation. When the “MUTE” key is acti- vated, the mi crophones i n the hand- set, speakerphone and/or h eadset are disabled.
  • Page 37 Business Feature Keys Advanced feature ke ys a re pr ogrammed b y your T elephone S ystem Ad ministrator or Telephone Service P ersonnel. T hese f eatures a re provided by t he t elephone company i n a Nortel Digital Centrex environment.
  • Page 38 ACD Call Center Feature Keys Agent Allows ACD Supervisor to select the Agent to call when using the Call Agent fea- ture or enables the ACD Supervisor to check the status of all ACD Agent positions when using the Display Agent Feature. Agent Avail Allows the ACD Supervisor to require an Agent to receive available incoming calls, even though the Agent has pressed the Not Ready key.
  • Page 39 Keep the telephone dry. If it gets wet on the outside, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Do not touch the unit if submerged in water. Call for assistance. Use and store the telephone only in normal temperature environments.

  • Page 40: Warranty

    Priority Care Center 5025 Galley Road Colorado Springs, Colorado 80915 TeleMatrix will pay r eturn po stage on the re paired te lephone. All ow 2-3 weeks for delivery. When immediate replacement is required, see our FastLane replacement policy on our internet site.
  • Page 41 STATEMENT OF LIMITED WARRANTY TeleMatrix, Inc. (TMX) warrants to its [original end customer] [purchaser] that Spectrum and Marquis branded p roducts manufactured by TMX ar e fr ee fr om d efects in ma terials and workmanship for (5) years, and Spectrum PLUS for (2) years after the date of purchase, and Regency branded products...

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