Remote Console Text Window Not Updating Properly; Remote Console Turns Gray Or Black; Troubleshooting Ssh And Telnet Problems; Initial Putty Input Slow - HP Integrated Lights-Out User Manual

From Client-2, login to iLO and try to open a Remote Console session. The message Remote
2.
console is already opened by another session is displayed. This is expected because
only one Remote Console session is supported at a time.
Return to Client-1 and close the Remote Console session.
3.
From Client-2, click the Remote Console link with the old Remote Console applet still open. The
4.
remote console session will not refresh and the old message discussed in step 2 is still displayed.
Although this behavior is different than in previous versions of iLO firmware, this is expected behavior in
this version of the iLO firmware. To avoid problems of this nature, always close an open remote console
session prior to trying to reopen it.

Remote console text window not updating properly

When using the Remote Console to display text windows that scroll at a high rate of speed, the text
window might not update properly. This error is caused by video updates occurring quicker than the iLO
firmware can detect and display them. Typically, only the upper left corner of the text window updates
while the rest of the text window remains static. After the scrolling is complete, click Refresh to properly
update the text window.
One known example of this issue is during the Linux booting and posting process, in which some of the
POST messages can be lost. A possible repercussion is that a keyboard response will be requested by the
boot process and will be missed. To avoid this issue, the booting and posting process should be slowed
down by editing the Linux startup script to allow more time for keyboard responses.

Remote Console turns gray or black

The Remote Console screen will turn gray or black when the server is rebooted from the Terminal Services
client. The screen will remain gray or black for 30 seconds to one minute. The client will close because
the Terminal Services server is not available. The iLO remote console should take over, but the Remote
Console screen will turn gray or black. When the screen returns, the Remote Console functions normally.

Troubleshooting SSH and Telnet problems

The following sections discuss troubleshooting SSH and telnet issues.

Initial PuTTY input slow

During initial connection using a PuTTY client, input is accepted slowly for approximately 5 seconds. This
can be addressed by changing the configuration options in the client under the Low-level TCP connection
options, uncheck the Disable Nagle's algorithm option. Under telnet options, set telnet negotiation mode
to Passive.

PuTTY client unresponsive with Shared Network Port

When using PuTTY client with the Shared Network Port, the PuTTY session may become unresponsive
when a large amount a data is transferred or when using a Virtual Serial Port and Remote Console. To
correct the issue, close the PuTTY client, and restart the session.
Troubleshooting iLO 176