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5.1
5.1
If a problem is found in device operation, take recommended action described in the table below,
according to the applicable conditions. If the action does not solve the problem, contact a service
representative.
Possibility of electric shock
Contact your system administrator before checking the voltage of a power
outlet. Otherwise, electric shock may occur.
Table 5.1.1 Problem descriptions and recommended actions(IP-900E)
No. Class
Status
1.
Power cannot
be turned on.
2.
The ALM LED
3.
is blinking.
The ALM LED
4.
is on.
The LEDs
5.
excluding LAN
are on.
6.
Data
7.
communication
is disabled.
8.
9.
The INDWN
lamp lights in
orange.
10.
The INDWN
11.
lamp blinks in
orange.
Help Information
Description
Is the power cable connected?
Is the outlet voltage normal?
Check the log information from the
browser.
The temperature inside the device
has risen to the critical level, the
fan speed has fallen, or a CF card
access error has occurred.
The device is faulty.
Is the ambient temperature of the
device higher than that in the
specifications?
Is there any shielding material in
the installation space?
Is the port setting correct?
Is the data input/output device
operating normally?
Are the device and the
communication destination device
correctly connected?
Is the power to the video/audio
output device (such as a camera)
selected for input turned on?
Is this device correctly connected
to the video/audio output device?
The synchronization slipping
occurs for encoder or the reference
clock input fault occurs for
decoder.
Make sure that the power cable is properly
connected to the outlet.
Measure the voltage with a tester to confirm
that the voltage is normal.
If another device is connected to the same
outlet, check the operation of the device.
If the ambient temperature of the device is
too high, make proper arrangements to
lower the ambient temperature. If there is
any shielding material in the installation
space, remove it.
If the fan speed is low, the fan needs to be
replaced. Contact a Fujitsu Service Center.
In the case of a CF card access error, restart
the device. If the problem persists, contact
a Fujitsu Service Center. The CF card or
the device needs to be replaced.
Troubleshoot from the control terminal.
(For details, see the software manuals.)
Adjust the temperature so that the ambient
temperature of the device meets the
specification's condition.
Remove the shielding material.
Check the data input-output port setting.
Check the operation of the data input/
output device.
Check cable connections between the device
and communication destination device and
the cable pin assignments.
Verify the power supply and operation of
the video/audio output device selected for
input.
Check the cable connection between this
device and video/audio output device.
Make sure that the video input signal for
encoder or the reference clock input signal
for decoder is set correctly.
55
Chapter 5 Troubleshooting
Recommended action
IP-900E/IP-900D series
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