Polycom PowerCam Presenter User Manual page 37

Symptom
Automatic camera
tracking does not
properly follow you
Problem
Camera inputs and outputs
are not connected correctly.
The camera is not
calibrated.
The locator pack is not
powered on or there is a
low, dead, or missing
battery pack in the locator
pack.
The camera is not placed
properly.
Corrective Action
Refer to the Setting up the Polycom PowerCam Presenter
document, which you received with your system, for
information on how to connect the camera correctly. This
document is also available at
www.polycom.com/videodocumentation.
If you find that the camera is not connected correctly:
1. Power off the controller, the VSX video conferencing
system (if any), the locator pack, and the camera.
2. Connect the camera correctly, and then power it on.
3. Power on the controller and the VSX video
conferencing system (if any).
4. Wait 90 seconds and then power on the locator pack.
Calibrate the camera as described in
Pointing Accuracy on page 2-7.
Make sure that the power button on the top of the locator
pack is in the ON position and that the battery pack is
correctly installed and charged. For information about
charging the battery pack, refer to
Pack Batteries on page 3-1.
Place the camera so that:
• It is about 6 feet to 7 feet (2 meters) above the floor,
although higher will also work.
• The back of the camera is at least 1 foot (½ meter)
away from the wall. If you add acoustic foam on the
wall, you can place the camera slightly closer than 1
foot (½ meter) from the wall.
• The head of the camera points no more than 25°
above or below the camera base when it is tracking
the person wearing the locator pack assembly. Plus or
minus 25° of tilt is the mechanical limit of the camera.
Maintenance and Troubleshooting
Calibrating for
Charging the Locator
3 - 7