Polycom PowerCam Presenter User Manual page 35

Symptom
The system does not
respond to the
remote control (cont.)
No video or blue
video screen from the
camera.
No video from the
controller.
Poor audio from a
lapel or lavaliere
microphone
Video and audio are
not synchronized
Problem
Camera inputs and outputs
are not connected correctly.
Camera inputs and outputs
are not connected correctly.
You connected the
controller to the camera's
composite video output, but
the camera's input signal is
set to S-Video.
You connected the
controller to the camera's
S-video output, but the
camera's input signal is set
to Composite.
The controller and display
are not connected correctly.
You are wearing a lapel or
lavaliere microphone, and
the locator is interfering with
the sound from the
microphone.
The cables are not
connected incorrectly.
Corrective Action
Refer to the Setting up the Polycom PowerCam Presenter
document, which you received with your system, for
information on how to connect the camera correctly. This
document is also available at
www.polycom.com/videodocumentation.
Refer to the Setting up the Polycom PowerCam Presenter
document, which you received with your system, for
information on how to connect the camera correctly. This
document is also available at
www.polycom.com/videodocumentation.
Do the following:
1. Press Menu on the remote control.
2. Select Camera Settings from the PowerCam
Presenter screen.
3. Set the Input Signal to Composite.
Do the following:
1. Press Menu on the remote control.
2. Select Camera Settings from the PowerCam
Presenter screen.
3. Set the Input Signal to S-Video.
Do the following:
1. Connect the display to connector
controller.
2. Press Menu on the remote control.
— If you do see video on the display, follow the steps
listed in the "No video or blue video screen from
the camera" symptom above.
— If you do not see video on the display, make sure
the video cable is connected properly and that the
display has the corresponding input selected.
Separate the lapel or lavaliere microphone and the locator
on your body until the audio sounds normal. Typically, the
sound will be clear within 4 inches (10 cm) of separation,
but this varies depending on the microphone.
Refer to the Setting up the Polycom PowerCam Presenter
document, which you received with your system, for
information on how to connect the cables correctly. This
document is also available at
www.polycom.com/videodocumentation.
Maintenance and Troubleshooting
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