Summary of Contents for SMART SMART Board 800ix Configuration and user’s guide
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SMART Board® 800ix and 800ix-SMP Interactive whiteboard systems Configuration and user’s guide Read this guide on your smart phone or other mobile device.
Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture.
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I M P O R T A N T I N F O R M A T I O N Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver.
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Make sure an electrical socket is near your SMART product and remains easily accessible during use. Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
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High. Cycling power to the projector repeatedly can lock or damage your SMART product. After you put the product into Standby mode, wait at least 45 minutes for cooling before starting the product again.
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Changing other settings might damage or affect the operation of your projector and may invalidate your warranty. When transporting your SMART product, repack it with as much of the original packaging as possible. This packaging was designed with optimal shock and vibration protection.
I M P O R T A N T I N F O R M A T I O N Environmental requirements Before you install your SMART Board 800 interactive whiteboard system, review the following environmental requirements. Environmental Parameter requirement Operating temperature 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board 800ix interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height...
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C O N T E N T S Resolving ECP issues Accessing the service menu Transporting your interactive whiteboard system Appendix A: Remotely managing your system through a network interface Web page management Simple Network Management Protocol (SNMP) Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the ECP Projector programming commands Appendix C: Remote control code definitions...
VGA connection kit Optional accessories RCA connector pod Optional accessories Your SMART Board 800ix interactive whiteboard system combines the following components: SMART Board 800 series interactive whiteboard Wall-mounted, ultra-short-throw SMART UX60 projector Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about...
When you use SMART software with your SMART Board 800ix interactive whiteboard system, you can write over any Ink Aware application in digital ink using a pen tray pen or your finger, and then save these notes either in the application or to a .notebook file for future reference and distribution.
A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). SMART UX60 projector The SMART UX60 projector system includes an ultra-short-throw...
Two projector padlock loops Mounting hardware for solid masonry or framed wall installations Templates and instructions for positioning the system safely Your SMART UX60 projector connection panel supports the following connectors: 3-pin mini-DIN connector 4-pin powered mini-DIN connector and 7-pin mini-DIN connector...
Ensure that Autoplay is enabled on your computer before you connect the cable. See the SMART Support website (smarttech.com/support) for additional information. If you are using a laptop that doesn’t have SMART Meeting Pro software installed, connect the laptop to the interactive whiteboard using your SMART GoWire cable. The SMART Meeting Pro icon...
Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs. Purchase these items from your authorized SMART reseller when you order your interactive whiteboard system or later. For more information on accessories, go to smarttech.com/accessories.
Install the projector and your interactive whiteboard on the same flat surface. For best presentation alignment, mount your interactive whiteboard system in a location that’s central to your audience’s viewing direction. For mobile or adjustable installation options, contact your authorized SMART reseller.
Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller. Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
Using the RCA connector pod Using the laptop computer harness Using the SMART GoWire cable This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
C H A P T E R 3 Using your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery. W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified type of coin-cell battery.
C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control or ECP to put the projector into Standby mode or to turn it on.
ECP is not a substitute for the remote control. Setting Notes Image Adjustment menu Display Mode Indicates the projector’s display output The default is SMART Presentation. (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness from 0 to The default is 50.
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Moves the vertical position of the Don’t adjust this setting unless you’re source video up or down from -5 to 5 advised to by SMART Support. (relative to the projected image). Apply this setting only after you make all boom adjustments.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Projector Functions menu Auto Signal Detect Enables or disables signal searching of The default is off. input connectors. Select On to have the projector continuously switch inputs until it finds an active video source.
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(SMART, Capture User Startup projector lamp is starting and a video Screen or Preview Startup Screen). source signal isn’t displayed. SMART displays the default SMART logo on a blue background. Capture User Startup Screen closes the on-screen display menu and captures the entire projected image.
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Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. USB1 Source Enables touch for the selected video The default is VGA-1. source (VGA-1, VGA-2, HDMI or...
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes IP Address Displays the projector’s current IP To change the projector’s IP address, address in values between 0.0.0.0 and use the RS-232 connector (see 255.255.255.255. Network controls on page 75) or use a DHCP server to assign a dynamic IP address, and then set a static IP...
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Contact Displays the contact name or number You can set the contact name or for projector support as set by an number using the remote management administrator (maximum 16 features (see Remotely managing your characters).
Using your interactive whiteboard system Focusing the image Use the focus dial located on the bottom of the SMART UX60 projector to focus the projected image. To focus and adjust the image Turn the focus dial clockwise or counterclockwise until the image is in focus.
C H A P T E R 3 Using your interactive whiteboard system Don’t touch the projector lens or mirror. This can disturb the focus or quality of image that your projector displays. When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard.
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3-pin power mini-DIN 5V/1A output [Not used] N O T E S To connect your SMART Board 800 series interactive whiteboard see the SMART Board 885ix interactive whiteboard system installation guide (smarttech.com/kb/149616) or SMART Board 885ix-SMP interactive whiteboard system installation guide (smarttech.com/kb/170129).
For more information on this software, press the Help button on your interactive whiteboard pen tray. For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and then select your country and language. In the Support section of this website, you’ll find up-to-date, product-specific information, including setup instructions and specifications.
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Use an SBX8 series control cable (Part No. SB8-CTRL) to convert the 4-pin connector to a DB9 RS-232 connector for use with a third-party room control system. An SBX8 series control cable is included with SMART Board 800ix-SMP interactive whiteboard systems. Alternatively, you can purchase an SBX8 series control cable from your local SMART reseller.
14). Press the Input button on the ECP to switch to the HDMI input. Using the RCA connector pod The RCA connector pod is an optional accessory for the SMART Board 800ix interactive whiteboard system. Purchase this item from your authorized SMART reseller.
C H A P T E R 3 Using your interactive whiteboard system Using the SMART GoWire cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on computers where the application isn’t installed. N O T E S A SMART GoWire cable is included with SMART Board 800ix-SMP interactive whiteboard...
HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This chapter provides information on integrating your SMART Board 800ix interactive whiteboard system with peripheral devices. Video format compatibility Your projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
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C H A P T E R 4 Integrating other devices Video format compatibility The following tables list the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page Resolution Mode Aspect ratio...
C H A P T E R 4 Integrating other devices HD and SD signal format compatibility The following tables list the projector’s high definition and standard definition format signal compatibility, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 14.
To connect a laptop to a SMART Board 800ix-SMP interactive whiteboard system 1. Connect the laptop computer to the SMART GoWire cable, and then connect the SMART GoWire cable to the CAT 5 USB extender. Connect the laptop computer directly to the CAT 5 USB extender.
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C H A P T E R 4 Integrating other devices 2. Connect a VGA cable from the laptop computer to the VGA connection kit. Connect an HDMI cable from the laptop computer to the projector. 3. Press the Input button on the ECP or remote control to switch input sources to the laptop computer.
This chapter includes methods for properly cleaning and preventing damage to your SMART Board 800ix interactive whiteboard system. Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). Cleaning the projector ...
C H A P T E R 5 Maintaining your interactive whiteboard system Before you clean the projector, press the Power button twice on the ECP or remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes.
Thoroughly clean the area around the projector, and discard any edible items placed in that area because they could be contaminated. Call your authorized SMART reseller for instructions. Do not attempt to replace the lamp. Replacing the lamp in a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder, and consider removing the projector from the wall-mounting bracket to replace the lamp.
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Wear protective eyewear while changing the lamp. Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts. Use only replacement lamps approved by SMART Technologies. Contact your authorized SMART reseller for replacement parts. Never replace the lamp assembly with a previously used lamp assembly.
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C H A P T E R 5 Maintaining your interactive whiteboard system 4. Pull the lamp cover forward and remove it from the projector. Put the lamp cover in a safe place. T I P If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the bottom of the lamp cover to gently pry the cover open.
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C H A P T E R 5 Maintaining your interactive whiteboard system To put the new lamp module into the projector 1. Remove the new lamp module from its packaging. 2. Carefully place the lamp module into the projector using the handle on the top of the module. Hold the lamp module vertically and guide it into its slot.
C H A P T E R 5 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours. To prevent accidental errors, only a system administrator should perform this procedure. ...
Locating serial numbers The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge of your interactive whiteboard’s frame. For more information, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
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C H A P T E R 6 Troubleshooting your interactive whiteboard system The SMART UX60 projector serial number is located on the top of the projector. T I P You can also access the projector’s serial number through the on-screen menu. For more information, see Adjusting projector settings on page 14.
See Resolving operation issues on next page. Solid green Solid green Flashing green Correct Touch only SMART Product Drivers isn’t installed or running correctly on the connected computer. Solid green Solid green None There’s an issue with the connections between the interactive whiteboard...
Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard. For information not covered in this section, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). Resolving operation issues To resolve operation issues, complete the following tasks: Confirm that the camera system cable is connected to the back of the pen tray.
If the controller module takes longer than 10 seconds to start up, disconnect the interactive whiteboard’s power cable, wait 10 seconds, and then reconnect it. If the issue persists, update the firmware as documented in the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
5. Connect the power cable, and then turn on the projector. 6. Adjust the fan speed using the service menu. 7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect the power cable, and then contact your authorized SMART reseller.
3. Replace your lamp as described in Removing and replacing the projector lamp module on page 4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode, disconnect the power cable, and then contact your authorized SMART reseller. The projector Power and Service lights are off If the projector Power and Service lights are both off, one of the following issues is occurring: There was a power outage or a power surge.
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the video connection from the computer to the projector, temporarily remove them to ensure they are not causing the video signal loss. 5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Partial, scrolling or incorrectly displayed image N O T E S The following procedure applies to Windows XP operating systems on desktop computers only. This procedure may vary depending on your version of Windows operating system and your system preferences.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 6. Connect the power cable, and then turn on the projector. 7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller. The image from your connected laptop computer isn’t projected Laptop computer settings can interfere with projector operations.
Ensure that its audio output is on and that the volume isn’t set to the lowest position. N O T E You must display the source input’s video to play its audio through the connected speakers or audio system. 6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.
IP address into your browser or SNMP agent. 4. If you still don’t have network access, contact your network administrator. If your administrator is unable to resolve the issue, contact your authorized SMART reseller. Resolving ECP issues If the ECP isn’t receiving power, complete the following tasks: Confirm that the ECP cable harness’s 11-pin connector is properly connected to the ECP.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 65).
Troubleshooting your interactive whiteboard system Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard system. When required, repack it with all of the original packaging. This packaging was designed to provide optimal shock and vibration protection. If you no longer have your original packaging, purchase the same packaging directly from your authorized SMART reseller.
E-mail alerts Password settings Simple Network Management Protocol (SNMP) This appendix includes detailed instructions on how to remotely manage your SMART Board 800ix interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.
1. Start your Internet browser. 2. Type the IP address in the address line field, and then press ENTER. The SMART UX60 Projector Settings window appears. 3. Select the menu options in the left pane to access the settings on each page.
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French or Spanish, depending on television channel or media setup. Display Mode Adjusts the display output to SMART Presentation, Bright Room, Dark Room, sRGB and User modes so you can project images from various sources with consistent color performance: SMART Presentation is recommended for color fidelity.
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Startup Screen Sets the type of startup screen to SMART or User. The SMART screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.
Disabled) by associating the video source with the laptop USB receptacle (USB2) on the ECP. T I P These settings are only available for SMART UX60 projectors running DLP firmware version 1.0.0.4 or later. Network settings This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names when DHCP is not used.
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A P P E N D I X Remotely managing your system through a network interface Submenu setting Description Displays or allows you to set the projector’s IP address for your network’s primary domain name server in values between 0.0.0.0 and 255.255.255.255.
Submit. N O T E The projector sends an alert e-mail (SMART Alert) to your e-mail address. Click E-mail Alert Test to confirm that your e-mail address and SMTP server settings are correct by sending a test e-mail (SMART Alert-Test Mail).
MIB files link in the Hardware section for the SMART UX60 projector. The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP management system application, and then use it as described in your application’s user guide.
System controls This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 800ix interactive whiteboard system settings through an RS-232 serial interface. Connecting your room control system to the ECP...
A P P E N D I X Remotely managing your system through an RS-232 serial interface Serial interface settings The serial interface of the projector acts as a Data Communications Equipment (DCE) device and its settings can’t be configured. You must configure your computer’s serial communication program (such as Microsoft®...
A P P E N D I X Remotely managing your system through an RS-232 serial interface 4. Type commands to configure your settings. N O T E S To see a list of commands available in the current operating mode, type ? and then press ENTER.
A P P E N D I X Remotely managing your system through an RS-232 serial interface After the projector executes a command, it generates a response. To prevent buffer overrun, don’t send another command until you receive the next command prompt.
A P P E N D I X Remotely managing your system through an RS-232 serial interface >set brightness vga1=65 brightness vga1=65 >set brightness vga1-7 brightness vga1=58 Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state.
A P P E N D I X Remotely managing your system through an RS-232 serial interface Source selection controls These commands switch input sources. The source type determines which commands can be accepted. Command Response Available in Standby mode get input input=[field] set input=[field]...
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A P P E N D I X Remotely managing your system through an RS-232 serial interface Command Response get blue blue=[current blue color setting] get cyan cyan=[current cyan color setting] get magenta magenta=[current magenta color setting] get yellow yellow=[current yellow color setting] get videofreeze videofreeze=[current video freeze setting] get cc...
A P P E N D I X Remotely managing your system through an RS-232 serial interface Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on page 72, as well as the commands listed in this section. These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected.
A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current Composite video source settings. Command Response get saturation saturation=[current saturation setting] get tint tint=[current tint setting] get sharpness sharpness=[current sharpness setting] These commands control the appearance of your Composite video source.
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A P P E N D I X Remotely managing your system through an RS-232 serial interface These commands inform you of the current network settings. Command Response get netstatus netstatus=connected netstatus=disconnected netstatus=disabled get dhcp dhcp=[current DHCP status] get ipaddr ipaddr=[current IP address] get subnetmask subnetmask=[current subnet mask number]...
A P P E N D I X Remotely managing your system through an RS-232 serial interface System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode.
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USB 2 connector on the ECP] T I P The get usb1source and get usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1.0.0.4 or later. These commands control the current system settings. These commands are unavailable when the projector is in Standby mode.
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Remotely managing your system through an RS-232 serial interface Command Command target range Response set projectionmode [target] =front projectionmode=[target] =ceiling =rear =rear ceiling set startupscreen [target] =smart startupscreen=[target] =usercapture =preview set language [target] =Chinese (Simplified) language=[target] =Chinese (Traditional) =Czech =Danish =Dutch...
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=hdmi =disabled T I P The set usb1source and set usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1.0.0.4 or later. N O T E The Network and VGA Out setting’s features are off by default. Select on to activate these...
Appendix C Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries. There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery. When returning a SMART Technologies...
1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. China’s Electronic Information Products regulations China regulates products that are classified as EIP (Electronic Information Products).
49, 62 flickering cameras focus Chinese regulations closed captioning 61, 73 composite video connections 31, 72, 74 connection diagrams GoWire cable See SMART GoWire cable projector contact person HD signal compatibility HDMI connections 23, 72 head space clearance DHCP 63, 76...
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I N D E X height Help button humidity native video formats network communication 23, 55, 63, 75 image focusing resolving issues with options input selection 25, 63, 72 original packaging installation choosing a height choosing a location interactive whiteboard packaging about passwords...
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WEEE directive SMART Board interactive See interactive whiteboard See interactive whiteboard whiteboard whiteboard SMART GoWire cable 5, 27 SMART Meeting Pro software (on 5, 27 SMART GoWire cable) XGA support SMART UX60 projector See projector SMTP SNMP sound See audio zoom...
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