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SMART Board 800ix3 Configuration And User's Manual

Interactive whiteboard systems
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SMART Board® 800ix3
interactive whiteboard systems
CONFIGURATION AND USER'S GUIDE
FOR MODELS 880ix3 AND 885ix3

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Summary of Contents for SMART Board 800ix3

  • Page 1 Help us make this document better smarttech.com/docfeedback/170911 SMART Board® 800ix3 interactive whiteboard systems CONFIGURATION AND USER’S GUIDE FOR MODELS 880ix3 AND 885ix3...
  • Page 2 © 2015 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
  • Page 3 Failure to follow the installation instructions shipped with the SMART product could result in injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture. Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver.
  • Page 4 Do not place the unit in hot locations, such as near heating equipment. Doing so could cause a malfunction and shorten the life of the projector. Avoid setting up and using the SMART product in an area with excessive levels of dust, humidity and smoke.
  • Page 5 Do not touch (or allow children to touch) your projector because it can become extremely hot during normal operation. Do not stand (or allow children to stand) on a chair to touch the surface of the SMART Board product. Instead, safely fix the product at the appropriate height on a wall or use a SMART height-adjustable floor stand.

  • Page 6: Environmental Requirements

    Disconnect the product from its power source when it’s not used for a long period. Other precautions If you’re using a SMART product other than a SMART Board interactive whiteboard system, refer to the product’s installation manual for relevant warnings and maintenance instructions.
  • Page 7 330 ohm, 150 pF probe (air discharge) Unmated connectors meet no malfunction or damage up to 4kV (both polarities) for direct (contact) discharge Cables All SMART Board interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality. Conducted and...

  • Page 9: Table Of Contents

    Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About the interactive whiteboard system SMART Board interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing the interactive whiteboard system Choosing a location Choosing a height...
  • Page 10 CONTENTS Appendix A: Remotely managing the system through a network interface Web page management Simple Network Management Protocol (SNMP) Appendix B: Remotely managing the system through an RS-232 serial interface Connecting a room control system to the ECP Projector programming commands Appendix C: Integrating other devices Video format Connecting peripheral sources and outputs...

  • Page 11: Chapter 1: About The Interactive Whiteboard System

    Eraser Optional accessories VGA connection kit RCA connector pod The SMART Board interactive whiteboard system combines the following components: SMART Board 800 series interactive whiteboard Wall-mounted, short-throw SMART U100 or SMART U100w projector Accessories and optional equipment This chapter describes the features of the interactive whiteboard and provides information about product parts and accessories.

  • Page 12: Smart Board Interactive Whiteboard System Features

    When you use SMART software with your SMART Board interactive whiteboard system, you can write or draw over the projected computer image in digital ink using a pen tray pen or your finger, and then save these notes to a .notebook file or directly into any Ink Aware application.

  • Page 13: Smart U100 Or Smart U100W Projector

    A security cable lock feature that enables you to lock the interactive whiteboard to help safeguard it from theft For more information about the SMART Board interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). SMART U100 or SMART U100w projector The SMART U100 or SMART U100w projector system includes a short-...

  • Page 14: Included Accessories

    CHAPTER 1 ABOUT THE INTERACTIVE WHITEBOARD SYSTEM A secure mounting and installation system that includes the following: An optional projector padlock ring to prevent removal of the projector from the boom Accessory mounting hardware for solid masonry or framed wall installations kit (Part Number 1007416) Templates and instructions for positioning the system safely Extended Control Panel (ECP)

  • Page 15: Optional Accessories

    Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs. Purchase these items from your authorized SMART reseller (smarttech.com/where). For more information on accessories, go to smarttech.com/accessories. VGA connection kit The VGA connection kit allows you to connect a laptop to the interactive whiteboard system using a VGA cable.

  • Page 17: Chapter 2: Installing The Interactive Whiteboard System

    Securing the projector to the boom Routing the cables Installing SMART software Consult the SMART Board interactive whiteboard system installation document included with your product for instructions on how to install and secure the system. IMPORTANT Use the SMART Board 800ix3 interactive whiteboard system installation guide (smarttech.com/kb/170885) to install the interactive whiteboard and projector.

  • Page 18: Choosing A Height

    Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller. Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.

  • Page 19: Securing The Interactive Whiteboard System

    This section explains how to secure the different components of the interactive whiteboard system. Locking the pen tray to the interactive whiteboard To learn how to lock the pen tray to the interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). Securing the projector to the boom The top surface of the projector features a secure metal loop that can accommodate a cable you’ve secured to the projector boom.

  • Page 20: Installing Smart Software

    Do not connect the power cable to a power outlet until you have connected all the cables to the projector and ECP. Installing SMART software To access all the features of the interactive whiteboard system, install SMART software, such as SMART Meeting Pro® software or SMART Notebook® collaborative learning software, on the connected computer.

  • Page 21: Chapter 3: Using The Interactive Whiteboard System

    Chapter 3 Using the interactive whiteboard system Using the projector Using the remote control Replacing the remote control battery Using the remote control buttons Adjusting projector settings Focusing the image Adjusting the image Projector connection diagram Using the interactive whiteboard Using the Extended Control Panel (ECP) Using the optional RCA connector pod This chapter describes the basic operation of the interactive whiteboard system and explains how...

  • Page 22: Replacing The Remote Control Battery

    CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Replacing the remote control battery Follow this procedure to replace the remote control battery. WARNING Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified CR2025 coin-cell battery. Remove the battery when the remote control is unused for an extended period.

  • Page 23: Using The Remote Control Buttons

    CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control or ECP to put the projector into Standby mode or to turn it on.

  • Page 24: Adjusting Projector Settings

    Keep the remote control in a safe place because there is no other way to access menu options. Setting Notes Image Adjustment menu (VGA1 input) Display Mode Indicates the projector’s The default is SMART Presentation. display output (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness The default is 50.
  • Page 25 0 to 100, providing custom color and luminance output. Image Adjustment menu (HDMI1 and HDMI2 inputs) Display Mode Indicates the projector’s The default is SMART Presentation. display output (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness The default is 50.
  • Page 26 0 to 100, providing custom color and luminance output. Image Adjustment menu (Composite input) Display Mode Indicates the projector’s The default is SMART Presentation. display output (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness The default is 50.
  • Page 27 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes Color Opens a sub-menu for Each color has a default value of 100. adjusting the Red, Green, Blue, Adjustments to the color settings register Cyan, Magenta and Yellow under the User mode. colors on the projector from 0 to 100, providing custom color and luminance output.
  • Page 28 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes VGA1 Speaker Enables or disables the The default is on. speaker output while using the VGA1 input. HDMI1 Mic Enables or disables the The default is on. microphone input while using the HDMI1 input.
  • Page 29 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes Turns ImageCare on or off. The default is off. ImageCare Keystone Adjusts the size of the top and The default is 0. bottom edge with a range of Ensure that the top and bottom edges of the -15 to 15.
  • Page 30 (SMART, Capture User SMART displays the default SMART logo on Startup Screen, Preview a blue background. Startup Screen), or Image Capture User Startup Screen closes the on- Alignment Screen.
  • Page 31 This action is irreversible. their default values. Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. Network menu Network and Activates the projector’s RJ45 VGA Out...
  • Page 32 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes Displays the projector’s domain name server IP address in values between 0.0.0.0 and 255.255.255.255. MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format. Group Name Displays the projector’s You can set the projector’s workgroup name workgroup name as set by an using the remote management features (see Remotely managing the system through a...
  • Page 33 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes Language menu Language Selects the language used in Projector menu support is available in English the projector menus. (U.S.), English (UK) French, German, Dutch, Danish, Finnish, Italian, Norwegian, Russian, Spanish, Swedish, Portugese, Chinese (Simplified), Chinese (Traditional), Czech, Hungarian, Japanese, Malayasian, Polish, Romanian, Arabic, Turkish, Greek, Slovak,...

  • Page 34: Focusing The Image

    CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Setting Notes Model Number Displays the projector’s model number (SMART U100 or SMART U100w). Serial Number Displays the projector’s serial number. Focusing the image Use the projector’s focus slider to focus the projected image.

  • Page 35: Adjusting The Image

    USING THE INTERACTIVE WHITEBOARD SYSTEM Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 800ix3 interactive whiteboard system installation guide (smarttech.com/kb/170885). While adjusting the projected image size, shape and location, use the projector’s default background so that you can see the full projected image clearly.
  • Page 36 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM Connector Connect to: USB B Computer (for service access only) DB15F (DE-15F) RGB video output (VGA Secondary display (not included) Out) DB15F (DE-15F) RGB video input (VGA1) Primary computer (not included) RCA Composite video input Video source (not included) HDMI1 and HDMI2 inputs High-definition video and audio sources...

  • Page 37: Using The Interactive Whiteboard

    (smarttech.com/kb/144817) for in-depth information on using the interactive whiteboard and its features. When you connect the SMART Board interactive whiteboard to a computer that has SMART software installed, you can access the interactive whiteboard‘s full capabilities. For more information on this software, press the Help button on your interactive whiteboard pen tray.
  • Page 38 CHAPTER 3 USING THE INTERACTIVE WHITEBOARD SYSTEM NOTES For more details on the interactive whiteboard system’s status, go to Determining the interactive whiteboard system’s status on page 44. Low Power mode reduces the interactive whiteboard system’s power consumption when it is in Standby mode.To set the projector system to enter Low Power mode automatically whenever it enters Standby mode, hold down the Power and Input buttons at the same time for five seconds.

  • Page 39: Using The Optional Rca Connector Pod

    RS-232 connector for use with a third-party room control system. You can purchase an SBX8 series control cable from your local SMART reseller. If your computer has an HDMI output, you can connect a USB cable from your computer to either of the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector on the projector.

  • Page 41: Chapter 4: Maintaining The Interactive Whiteboard System

    Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp hours This chapter includes methods for properly cleaning and preventing damage to the SMART Board interactive whiteboard system. Maintaining the interactive whiteboard For information on maintaining the interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).

  • Page 42: Cleaning The Projector

    CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM Don’t use adhesive tape on the interactive surface. Don’t use abrasive erasers or harsh chemicals to clean the product. Don’t use compressed air to clean the interactive whiteboard’s cameras because the force of the air could damage them.

  • Page 43: Focusing And Adjusting The Projector Image

    CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM tissue and no solvents. Do not apply pressure to the mirror cover, and do not use cleaning products designed for touch screens or monitors. Before you clean the projector, press the Power button twice on the ECP or remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes.
  • Page 44 Thoroughly clean the area around the projector, and discard any edible items placed in that area because they could be contaminated. Call your authorized SMART reseller for instructions. Do not attempt to replace the lamp. Replacing the lamp module in a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder, and consider removing the projector from the wall- mounting bracket to replace the lamp module.
  • Page 45 Wear protective eyewear while changing the lamp module. Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts. Use only replacement lamp modules approved by SMART Technologies. Contact your authorized SMART reseller for replacement parts.
  • Page 46 CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM 4. Open the lamp cover. 5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module. NOTE Don’t try to remove these screws. Captive screws can’t be removed, only loosened. 6.
  • Page 47 CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM 7. Remove the lamp module smarttech.com/kb/170911...
  • Page 48 CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM To put the new lamp module into the projector 1. Remove the new lamp module from its packaging. 2. Carefully place the lamp module into the projector and gently press the power end of the lamp module against the projector to ensure the power plug makes contact with the projector’s power receptacle.
  • Page 49 CHAPTER 4 MAINTAINING THE INTERACTIVE WHITEBOARD SYSTEM 3. Use the Phillips screwdriver to secure the captive screws. IMPORTANT Do not over-tighten the screws. 4. Close the lamp cover. 5. Connect the power cable to the wall outlet. 6. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed.

  • Page 50: Resetting The Lamp Hours

    The Display Hour value cannot be reset because it’s the running total of hours the projector has been in use. 3. Press the Menu button on the remote control. The SMART U100 Settings menu appears. 4. Select to confirm that Lamp Hour is reset to zero.

  • Page 51: Chapter 5: Troubleshooting The Interactive Whiteboard System

    Chapter 5 Troubleshooting the interactive whiteboard system Before you start Locating status lights Locating serial numbers Determining the interactive whiteboard system’s status U100 and U100w projector status lights Resolving interactive whiteboard issues Resolving operation issues Resolving connection issues Resolving controller module issues Resolving projector errors The projector stops responding The “Lamp Failure”...

  • Page 52: Before You Start

    (smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where). Before you start Before you troubleshoot the interactive whiteboard system or contact SMART Support or your authorized SMART reseller for assistance, you need to do the following: Locate the interactive whiteboard system’s status lights.

  • Page 53: Locating Serial Numbers

    For more information, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). The SMART U100 and U100w projector’s serial number is located in two places: one next to the mirror cover and the other on the top of the projector.

  • Page 54: Determining The Interactive Whiteboard System's Status

    See Resolving operation issues on page 46. Solid green Solid green Flashing green Correct Touch only SMART Product Drivers isn’t installed or running correctly on the connected computer. Solid green Solid green None There’s an issue with the connections between the interactive whiteboard...

  • Page 55: U100 And U100W Projector Status Lights

    CHAPTER 5 TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM Projected Touch and Status and related troubleshooting image pen control Projector Projector ECP light Interactive Power light Service light whiteboard Ready light Solid green The ECP isn’t receiving power. See Resolving ECP issues on page 53. Solid red Solid amber Flashing red...

  • Page 56: Resolving Interactive Whiteboard Issues

    Fb = Lamp driver (ballast) failure Resolving interactive whiteboard issues This section includes information on resolving issues with the interactive whiteboard. For information not covered in this section, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). Resolving operation issues To resolve operation issues, complete the following tasks: Confirm that the camera system cable is connected to the back of the pen tray.

  • Page 57: Resolving Connection Issues

    If the controller module takes longer than 10 seconds to start, disconnect the interactive whiteboard’s power cable, wait 10 seconds, and then reconnect it. If the issue persists, update the firmware as documented in the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).

  • Page 58: Resolving Projector Errors

    TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM Resolving projector errors System administrators can resolve the following projector errors on their own before contacting SMART Support. Performing initial troubleshooting on the projector reduces the time of a support call. The projector stops responding If the projector stops responding, perform the following procedure.

  • Page 59: Resolving Image Issues

    4. If there are any extension cables, switch boxes, connection wall plates or other devices in the video connection from the computer to the projector, temporarily remove them to ensure they aren’t causing the video signal loss. 5. If the projector still doesn’t show a source signal, contact your authorized SMART reseller. smarttech.com/kb/170911...

  • Page 60: Partial, Scrolling Or Incorrectly Displayed Image

    1. Select Start > Control Panel. 2. Click Display, and then select Adjust resolution. 3. Verify that the display resolution is set to 1024 × 768 (SMART U100 projector) or 1280 × 800 (SMART U100w projector in 16:10 aspect ratio mode). 4. Click Advanced settings, and then click the Monitor tab.

  • Page 61: Frozen Image

    7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller. The image doesn’t fit the interactive whiteboard If you’re using a SMART U100w projector with a wide screen interactive whiteboard, verify that you’re using the correct aspect ratio mode for the interactive whiteboard:...

  • Page 62: Resolving Audio Issues

    Adjust the projected image using the instructions in the included SMART Board 800ix3 interactive whiteboard system installation guide (smarttech.com/kb/170885) and Adjusting the image on page 25.

  • Page 63: Resolving Ecp Issues

    You must display the source input’s video to play its audio through the connected speakers or audio system. 6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller. Resolving ECP issues If the ECP isn’t receiving power, complete the following tasks: Confirm that the ECP cable harness’s 11-pin connector is properly connected to the ECP.

  • Page 64: Accessing The Service Menu

    CHAPTER 5 TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM Accessing the service menu CAUTION To prevent tampering or unintentional changes, only system administrators should access the service menu. Do not share the service menu access code with casual users of the interactive whiteboard system. Do not adjust any settings in the service menu other than those listed in this guide.

  • Page 65: Transporting The Interactive Whiteboard System

    When required, repack it with all of the original packaging. This packaging was designed to provide optimal shock and vibration protection. If you no longer have the original packaging, purchase the same packaging directly from your authorized SMART reseller. smarttech.com/kb/170911...

  • Page 67: Appendix A: Remotely Managing The System Through A Network Interface

    Email alerts Password settings Simple Network Management Protocol (SNMP) This chapter includes detailed instructions on how to remotely manage the SMART Board interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web-based interface. This web page enables you to manage the projector from a remote location using any computer connected to your organization’s intranet.

  • Page 68: Accessing Web Page Management

    2. Type the projector’s IP address in the address box, and then press ENTER. The SMART U100 Projector Settings (or SMART U100w Projector Settings ) window appears. 3. Select the menu options in the left pane to access the settings on each page.
  • Page 69 Selects the output for the Line input: Line Out+Speaker, Line Out Only, Speaker Only, or none. Display Mode Adjusts the display output to SMART Presentation, Bright Room, Dark Room, sRGB and User modes: SMART Presentation is recommended for color fidelity.
  • Page 70 See Video format on page 95 for descriptions of each mode. Startup Screen Sets the type of startup screen to SMART or User. The SMART screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.
  • Page 71 6000' (1800 m). Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling. IMPORTANT SMART recommends that you never change this setting from the Ceiling projection mode. Source Adjusts the input source to VGA1, HDMI1, HDMI2, or Composite.

  • Page 72: Network Settings

    APPENDIX A REMOTELY MANAGING THE SYSTEM THROUGH A NETWORK INTERFACE Network settings This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names when DHCP isn’t used. Submenu setting Description DHCP Determines if the projector’s IP address and other network settings...

  • Page 73: Email Alerts

    APPENDIX A REMOTELY MANAGING THE SYSTEM THROUGH A NETWORK INTERFACE Submenu setting Description TRAP Destination Address Displays or allows you to set the IP address of the network’s SNMP TRAP manager in values between 0.0.0.0 and 255.255.255.255. The TRAP destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector, such as power state changes, projector failure modes, a lamp needing to be replaced or other...

  • Page 74: Password Settings

    DmD Failure Fd Lamp Driver Overheat dH NOTE The projector sends an alert email (SMART Alert) to your email address. Click Email Alert Test to confirm that your email address and SMTP server settings are correct by sending a test email (SMART Alert-Test Mail).

  • Page 75: Simple Network Management Protocol (Snmp)

    APPENDIX A REMOTELY MANAGING THE SYSTEM THROUGH A NETWORK INTERFACE NOTES The first time you enable the password settings, the default password value is four numbers, for example, 1234. The maximum allowable password length is four numbers or letters. If you forget the projector password, refer to Accessing the service menu on page 54 to set the projector setting to factory defaults.

  • Page 77: Appendix B: Remotely Managing The System Through An Rs-232 Serial Interface

    Appendix B Remotely managing the system through an RS-232 serial interface Connecting a room control system to the ECP Serial interface settings Projector programming commands Projector power state controls Command/response definitions Field definitions Source Application Selection Command/response definitions Field definitions Video control Command/response definitions Field definitions...

  • Page 78: Connecting A Room Control System To The Ecp

    REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage the SMART Board interactive whiteboard system settings through an RS-232 serial interface. Connecting a room control system to the ECP...

  • Page 79: Projector Programming Commands

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE To configure your computer’s serial interface 1. Turn on your computer, and then start your serial communications program or terminal emulation program. 2. Connect your computer to the serial connection cable you previously connected to the control panel.

  • Page 80: Field Definitions

    The projector’s current power state. Different projectors have different potential power states. These power states match the power cooling states in the SMART U100 and SMART U100w projectors. confirm off idle Source Application Selection Use these commands to switch among input sources and embedded applications. These commands also control the USB switch for these sources.

  • Page 81: Field Definitions

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field definitions Field Description Possible values current input VGA1 A text list of available video source inputs. None is a non-selectable input and is returned Composite in response to a “get input” command when the HDMI1 projector is turned off.

  • Page 82: Video Control

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE EXAMPLE > set input=vga1 input = vga1 > set input=next input = composite > get videoinputs videoinputs = vga1, composite, hdmi1 > get usb1source usb1source = vga1 > get usb2source usb2source = hdmi1 >...
  • Page 83 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE get saturation saturation=[current] set tint [target] tint=[current] get tint tint=[current] set sharpness [target] sharpness=[current] get sharpness sharpness=[current] set hposition [target] hposition=[current] get hposition hposition=[current] set vposition [target] vposition=[current] get vposition vposition=[current] set whitepeaking [target] whitepeaking=[current]...

  • Page 84: Field Definitions

    [target] Field definitions Field Possible values Description target displaymode The ranges must match the OSD ranges. = SMART Presentation = Bright room = Dark room = sRGB = User current displaymode The ranges must match the OSD ranges.
  • Page 85 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description target saturation The ranges must match the OSD ranges. + val – val = 0 to 100 current saturation Range: 0 to 100 The ranges must match the OSD ranges. target tint The ranges must match the OSD ranges.
  • Page 86 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description target green The ranges must match the OSD ranges. + val – val = 0 to 100 current green Range: 0 to 100 The ranges must match the OSD ranges. target blue The ranges must match the OSD ranges.

  • Page 87: Audio Control

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Use the above commands to set the property to an absolute value or to adjust the current value. EXAMPLE >get brightness brightness=55 >set brightness = 65 brightness=65 >set brightness +5 brightness=70 >set brightness -15 brightness=55...

  • Page 88: Field Definitions

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Command Response Powered off set volumecontrol volumecontrol= [target] [current] get volumecontrol volumecontrol= [current] set cc [target] cc=[current] get cc cc=[current] set sysoutputsw sysoutputsw=[current] [target] get sysoutputsw sysoutputsw=[current] Field definitions Field Possible values Description...
  • Page 89 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description current volumecontrol = on Current state of the volume control = off target volumecontrol = on Specifies whether volume control is enabled or = off disabled.

  • Page 90: Network Information

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Network information Use these commands to set your network information. Command/response definitions Command Response Powered off get netstatus netstatus=[current] set network network=[current] get network network=[current] set dhcp [target] dhcp=[current] get dhcp dhcp=[current] set ipaddr [target]...

  • Page 91: System Information

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description current dhcp = on Enable/Disable for DHCP Networking = off target dhcp Enable/Disable for DHCP Networking Range: 0.0.0.0 to current ipaddr Current IP address (static or dhcp assigned) 255.255.255.255 = Range: 0.0.0.0 to target ipaddr...
  • Page 92 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Command Response Powered off set lampmode [target] lampmode=[current] get lampmode lampmode=[current] set ImageCare [target] ImageCare=[current] get ImageCare ImageCare=[current] set autopoweroff autopoweroff=[current] no [target] get autopoweroff set autopoweroff=[current] no zoom [target] set zoom [target] zoom=[current] get zoom...
  • Page 93 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Command Response Powered off get serialnum serialnum=[current] get fwverecp fwverecp=[current] set language [target] language=[current] get language language=[current] set groupname [target] groupname=[current] get groupname groupname=[current] set projectorname projectorname= [target] [current] get projectorname projectorname= [current]...

  • Page 94: Field Definitions

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field definitions Field Possible values Description target autosignal = on The ranges must match the OSD settings. = off current autosignal The ranges must match the OSD settings. target lampreminder = on The ranges must match the OSD settings.
  • Page 95 The ranges must match the OSD settings. projectionmode = ceiling = rear = rear ceiling target startupscreen = smart The ranges must match the OSD settings. = usercapture = preview current startupscreen = smart The ranges must match the OSD settings.
  • Page 96 Current resolution of the input. If no signal is detected, “resolution=no signal” appears. 1024x768 … no signal native aspect ratio 4:3 for SMART U100, Native aspect ratio. DLP resolution of the 16:10 for SMART projector. Returns the actual native aspect ratio U100w of the projector.
  • Page 97 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description current language English (US) Must match the OSD setting English (U.K.) French (France) German Dutch Danish Finnish Italian Norwegian Russian Spanish Swedish Portugese Chinese (Simplified) Chinese (Traditional) Czech...
  • Page 98 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Possible values Description current projectorname user string target locationinfo = user string current locationinfo user string target contactinfo = user string current contactinfo user string current modelnum user string Must match the OSD setting current videomute Must match the OSD setting.

  • Page 99: Service Information

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Service Information These commands are used in servicing and manufacturing the projector. They are hidden from the user during normal operation. Command/response definitions Command Response Powered off get displayhour displayhour=[current] set testpattern [target] testpattern=[current]...
  • Page 100 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Description Possible Values current testpattern 1: 19 × 25 Grid Test pattern being displayed. The built-in test pattern can be changed. 2: Red 3: Green 4: Blue 5: Grey 6: White 7: Black target colorwheelidx...
  • Page 101 APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Description Possible Values current failurelog Normal (NO) Projector's error state. The modes are projector dependent. Lamp Failed to When get failurelog is used, the abbreviated Strike (LS) version of the error state (in parenthesis) is Lamp Failed (LF) retrieved.

  • Page 102: Engineering Commands

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Field Description Possible Values target factoryreset = true If set to “true,” perform a factory reset. Otherwise, do nothing. = false current factoryreset = true Set to “true” only if a factory reset is about to occur.

  • Page 103: Field Definitions

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Command Response Powered off get vgacalibration vgacalibration = [current] get waveformid waveformid=[current] get lampvoltage lampvoltage =[current] no get temperature temperature =[current] no set temperaturereport temperaturereport= [target] [current] downloadlampdriver= downloadlampdriver [current] [target] clearfailurelog...

  • Page 104: Additional Commands

    APPENDIX B REMOTELY MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Additional commands These commands and behaviors are to provide backward compatibility for legacy control interfaces. Command/response definitions Command Execute command: Behaviour set input=VGA1 set input=VGA1 switch to VGA1 port set input=Composite set input=NEXT switch to next physical port...

  • Page 105: Appendix C: Integrating Other Devices

    SMART U100 projector SMART U100w projector Connecting peripheral sources and outputs This appendix provides information on integrating the SMART Board interactive whiteboard system with peripheral devices. Video format The projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
  • Page 106 Video format compatibility The following tables list the projectors’ compatible VESA RGB video formats by resolution, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14. SMART U100 projector Resolution Mode Aspect ratio...
  • Page 107 1680x1050 50 16:10 49.974 Letterbox 1680 × 1050 1680x1050 50 16:10 59.954 Letterbox 1920 × 1080 HD 1080 16:9 Letterbox SMART U100w projector Resolution Mode Aspect Refresh Match Input Match Input ratio rate (Hz) appearance appearance (16:10 aspect (16:9 aspect ratio mode) ratio mode) 720 ×...
  • Page 108 APPENDIX C INTEGRATING OTHER DEVICES Resolution Mode Aspect Refresh Match Input Match Input ratio rate (Hz) appearance appearance (16:10 aspect (16:9 aspect ratio mode) ratio mode) 1152 × 864 SXGA 75 Pillarbox Pillarbox 1280 × 768 WXGA 60 1.67:1 Letterbox Pillarbox 1280 ×...
  • Page 109 The following tables list the projectors’ high definition (HD) and standard definition (SD) format signal compatibility, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14. SMART U100 projector Signal format Aspect ratio...
  • Page 110 The 16:9 command delivers all video modes with black bands along the top and bottom edges of the screen. The Match Input command might deliver video modes with black bands along the top and bottom edges of the screen, depending on the input resolution. SMART U100 projector Video mode Aspect ratio...

  • Page 111: Connecting Peripheral Sources And Outputs

    RCA connector pod are for input only. These RCA jacks don’t provide an output signal. To connect a laptop to a SMART Board interactive whiteboard system 1. Connect a USB cable from the laptop computer to the ECP. 2. Connect a VGA cable from the laptop computer to the VGA connection kit.
  • Page 112 APPENDIX C INTEGRATING OTHER DEVICES To connect a DVD/Blu-ray player or similar device 1. If speakers are installed, turn the volume dial on the ECP all the way down to prevent buzzing or popping. 2. Press the Input button on the ECP or remote control to switch input sources to the peripheral device.

  • Page 113: Appendix D: Remote Control Code Definitions

    Appendix D Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )

  • Page 115: Appendix E: Hardware Environmental Compliance

    Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.

  • Page 117: Index

    Index display modes 13-16, 59 DNS 62 document cameras 101 3.5 mm audio connectors 26 drywall 8 dust v DVD players 102 accessories included 4 optional 5 alarms 61 about 4 aspect ratios 20, 60, 96-97, 99 lights and status of 53 audio using 27 connections for 26...
  • Page 118 INDEX mute control 13, 17, 59 image adjusting 25 focusing 24 network communication 26, 53, 62 resolving issues with 49 Network menu 21 Image Adjustment 15 ImageCare 19 input selection 28, 61 installation options 5 choosing a height 8 original packaging 55 choosing a location 7 securing 9 interactive whiteboard...
  • Page 119 SMART Board interactive web page management 57 whiteboard See interactive WEEE and Battery Directives 105 whiteboard whiteboard See interactive whiteboard SMART U100 or U100w projector See projector SMTP 63 SNMP 65 XGA support 96-97 sound See audio startup screen 60...
  • Page 122 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170911...

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