Subscribe to Our Youtube Channel
Related Manuals for SMART Board 4000 Series
Summary of Contents for SMART Board 4000 Series
- Page 1 Installation best practices for SMART products Was this document helpful? smarttech.com/docfeedback/171035...
- Page 2 The information in this document is provided “as is.” Results obtained from the use of this information are without warranty of any kind, express or implied, including but not limited to, warranties of performance, merchantability and fitness for a particular purpose. In no event will SMART, its agents or employees be liable for any decision made or action taken in reliance on the information in this document or for any consequential, special or similar damages, even if advised of the possibility of such damages.
-
Page 3: Table Of Contents
Considering power management and room control systems Chapter 3: Configuring the product Calibrating and orienting the SMART product Setting connected devices’ resolutions and refresh rates Configuring the SMART product for the best audio performance Completing other configuration tasks Chapter 4: Product accessories OPS computers... - Page 4 CONTENTS Source switching Appendix A: Third-party referrals Appendix B: SMART reliability testing Cable standards testing Mechanical, electrical and safety standards testing Glossary smarttech.com/kb/171035...
-
Page 5: Chapter 1: Welcome
SMART products. However, SMART has compiled a list of companies that are likely to be able to provide assistance in these areas. These referrals are found in Appendix A: Third-party referrals on page 69. - Page 6 Modifications to any SMART product, accessories, components or included cables voids the SMART product’s warranty. The use of any third-party product in combination with a SMART product is at your own risk. SMART strongly recommends that you test third-party components or adapters before installation.
-
Page 7: Chapter 2: Installing The Product
Integrating the SMART product with a room control system Moving the SMART product to the installation site After your organization receives the SMART product, you need to move it to the place where you plan to install it. On occasion, you might also need to move the SMART product to another location after initially installing it. -
Page 8: Using Transportation Aides
Accommodating doorways, hallways and elevators In some situations, you might need to remove the SMART product from its packaging to move it through narrow doorways or hallways or on to an elevator. In these situations, SMART recommends... -
Page 9: Dealing With Cracked, Chipped Or Shattered Glass
SMART product if you need to set it down during transportation. You might also need to rotate the SMART product so that its top frame faces to the side. You can do this during transportation, but when you install the SMART product, it must be in landscape orientation (with the top frame facing up). -
Page 10: Saving The Original Packaging
CHAPTER 2 INSTALLING THE PRODUCT CAUTION For safety and to prevent further damage, do not continue to install or use the SMART product if its glass is cracked, chipped or shattered. Saving the original packaging Save the original packaging to repack the SMART product with as much of the original packaging as possible in case you need to move the SMART product again after you initially install it. -
Page 11: Installing The Smart Product On A Wall
Typically, you install the SMART product on a wall in a classroom or meeting space. Choosing a location A SMART product is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the SMART product is crucial for ensuring the best possible experience with the product. - Page 12 INSTALLING THE PRODUCT Factor Considerations Visibility The SMART product’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: NOTE The viewing area depends on the SMART product’s resolution and a variety of other factors. For more information, see the knowledge...
-
Page 13: Choosing A Height
Choosing a height Consider the general height of the user community when you choose the height for the SMART product. SMART recommends that you mount the SMART product so that its top is 6' 5" (1.9 m) from the floor. NOTE If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the installation height or angle. -
Page 14: Wall Flatness
Although a wall might appear to be completely flat, it might have a degree of variation, depending on how it is constructed. Installing the SMART product on a wall with a large variance can lead to issues with the SMART product’s touch system, and in extreme cases can damage the SMART product. -
Page 15: Wall Type
CHAPTER 2 INSTALLING THE PRODUCT Wall type The type of wall affects how you can mount the SMART product. The following table identifies wall types and provides guidance for mounting. Wall type Details Drywall over Can be load or non-load bearing wood studs... -
Page 16: Engineering Analysis
INSTALLING THE PRODUCT Engineering analysis An engineering (structural) analysis may be necessary for determining if a wall can support the SMART product. Get an engineering analysis if: You can not find the wall’s studs using appropriate tools, such as a stud finder You are unsure of the wall’s... -
Page 17: Selecting Tools
Selecting a wall mount It is always best to mount the SMART product on a wall. If the wall can’t support the SMART product’s weight, you can use additional hardware to transfer some of the weight to the floor. - Page 18 SMART Height Adjustable Wall Mount 600i3 Fixed Unit Wall Mount If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall mount can support the SMART product’s weight as well as the weight of any attached accessories and can accommodate the SMART product’s dimensions.
-
Page 19: Mounting The Smart Product
The SMART product should have at least 2" (5 cm) of clearance on all sides or 4" (10 cm) if the SMART product is installed in a recessed area. Mounting the SMART product The electrical and mechanical components of a SMART product are designed to work properly when the SMART product is mounted in the orientation described in its installation instructions. -
Page 20: Installing The Smart Product On A Stand
Installing the SMART product on a stand If you want to move the SMART product from place to place or if it’s not possible to install the SMART product on a wall, you can install it on a stand. -
Page 21: Using Smart Mobile Stands
For more information about SMART mobile stands, see smarttech.com/accessories. Using a third-party stand You can install the SMART product on a third-party stand as long as the stand meets the following requirements: Requirement Details... - Page 22 Shelving and mounting management points are also useful for cable management. If you use a third-party stand, consider the following guidelines when installing the SMART product on the stand and moving the system: Guideline Details...
-
Page 23: Considering Power Management And Room Control Systems
Considering power management and room control systems When installing the SMART product, keep in mind its power management capabilities and features. In some situations, you might also need to integrate the SMART product with a room control system. About the SMART product’s power management capabilities SMART products feature advanced power-management capabilities. -
Page 24: Integrating The Smart Product With A Room Control System
A room control system enables users to control a room’s lighting, audio system and, possibly, the SMART product. Some installations may require you to integrate the SMART product with a room control system. Refer to the SMART product’s documentation to see if it works with an external room control system. -
Page 25: Chapter 3: Configuring The Product
Ground loops Acoustic echo cancellation (AEC) Equipment placement Completing other configuration tasks After the SMART product is mounted and connected to power and source devices, it needs to be configured. Configuration includes: Calibration and orientation Display resolution and refresh rate... -
Page 26: Setting Connected Devices' Resolutions And Refresh Rates
SMART product’s documentation to ensure the best possible image quality. See the connected computers or other devices’ documentation for instructions. Resolutions Many SMART products support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions. Resolution... -
Page 27: Refresh Rates (30 Hz Versus 60 Hz)
If it doesn’t, you may need to set the device’s display settings to a lower refresh rate. NOTE To display 4K UHD at 60 Hz on the SMART product, use the Display Port (if available) or HDMI 2.0 input. The standard HDMI 1.4 input supports only 30 Hz at 4K UHD. Supporting other resolutions If the connected device doesn’t support FHD or 4K UHD, refer to the SMART product’s... -
Page 28: Configuring The Smart Product For The Best Audio Performance
CHAPTER 3 CONFIGURING THE PRODUCT Configuring the SMART product for the best audio performance Consider these factors as you configure a SMART product for the best audio performance: Room acoustics System gain Gain staging Ground loops Acoustic Echo Cancellation (AEC) Equipment placement Room acoustics The importance of room acoustics varies depending on the room’s size and intended use. -
Page 29: System Gain
CHAPTER 3 CONFIGURING THE PRODUCT NOTE Consult a sound reinforcement specialist before making changes to a room’s acoustics. There are a number of things you can do to improve a room’s acoustics: Improvement Details Install acoustic tiles or foam Acoustic tiles or foam absorb and diffract sound waves, helping to minimize sound distortion (especially in rooms that have long parallel walls and hard surfaces). - Page 30 To gain stage an audio system with a SMART product Set the volume on all but the last gain stage to 75%–95%. The following example demonstrates this procedure: Audio signal source (a media player on the computer connected to the SMART product) SMART product...
-
Page 31: Reducing Gain Stages
The best way to avoid ground loops is to have all devices powered by the same outlet. If this isn’t an option, use an AC mains isolation transformer on the audio signal’s source device (such as the computer). This will match the source’s grounding to the SMART product to which the audio source is connected. -
Page 32: Equipment Placement
(speakerphones, microphones, webcams, and so on) and playback devices. This helps to avoid AEC issues. If the speakers are above or below the SMART product, maintain a line of sight between the speakers and the microphones. Test the setup by making a few calls. -
Page 33: Completing Other Configuration Tasks
CHAPTER 3 CONFIGURING THE PRODUCT Completing other configuration tasks For more information about configuring a SMART product, refer to the SMART product’s documentation. smarttech.com/kb/171035... -
Page 35: Chapter 4: Product Accessories
Room controls Minimum requirements and guidelines Third-party options Use accessories that meet the SMART products’ requirements to ensure that the SMART products work as expected. This chapter describes the accessories’ requirements and provides guidelines for selecting accessories for use with a SMART product. -
Page 36: Minimum Requirements And Guidelines
The AM30/40 and the AM70-L are self-contained systems and include the software that makes them work with SMART hardware. The AM30/40 are also referred to as the iQ appliance. An iQ appliance is included with select SMART Board 6000 and 7000 series interactive displays and SMART kapp iQ boards. -
Page 37: Room Cameras
SMART Meeting Pro software come with a USB camera (CAM301). Third-party USB cameras can also be used with room systems. SMART does not offer separate cameras other than those used in its room systems. You can use a third-party camera if you want to use a SMART product for videoconferencing. -
Page 38: Third-Party Options
Remember that bright, natural light can make a significant difference in image quality. Are certified for use in If you’re installing a SMART Room System for Skype for Business, use a a Skype for Business camera that has been certified for that use. -
Page 39: Speakers
The speakers included with SMART products are designed to provide sound at the front of the room, not for projecting sound in larger spaces. If you want to use the SMART product in a larger space, you’ll need external speakers. -
Page 40: Microphones
For a SMART Room System for Skype for Business, SMART does not recommend using speakers other than those sold by SMART. The speakers that are part of the SMART Room System are acoustically tuned to work with the included microphones and audio processor. -
Page 41: Minimum Requirements And Guidelines
Have a USB If you decide to use a third-party audio system to replace the SMART microphone (if used conferencing audio system included with a SMART Room System for... -
Page 42: Room Controls
Room controls Although SMART does not offer room control equipment, you can use the SMART product’s RS-232 connector to connect a third-party external control system to the SMART product. The RS-232 connector is featured on nearly all SMART productsand allows for easy communication between an external control system and the SMART product. -
Page 43: Chapter 5: Cables And Connectors
Maintenance and management best practices Power cables Minimum requirements and guidelines Third-party options Analog audio cables and connectors SMART products with analog audio connectors Minimum requirements and guidelines Third-party options Digital audio cables and connectors SMART products with digital audio connectors Minimum requirements and guidelines... -
Page 44: Cable Best Practices
Minimum requirements and guidelines Third-party options To ensure the proper functioning of a SMART product, use cables that meet the SMART product’s requirements as closely as possible and are tested for compliance with connection standards. The requirements vary according to the signal type and the distance the signal needs to be transmitted. -
Page 45: Maintenance And Management Best Practices
CHAPTER 5 CABLES AND CONNECTORS Keep cables as short as possible. Shorter cables are less prone to signal degradation. If cables are too long, noise, rolling lines, video drop-out or other adverse effects can result, especially with analog video signals at higher display resolutions. NOTE For guidance on adapting and extending connections, see Chapter 6: Cable accessories on page 61. -
Page 46: Power Cables
SMART recommends that you always use the power cable provided with the SMART product because the cable has been appropriately sized for the SMART product. However, if you ever need to replace a power cable, use the following minimum requirements and guidelines. -
Page 47: Analog Audio Cables And Connectors
Make sure the power cable is rated to safely handle more current than a connected device will draw. See the specifications for the SMART product for power consumption information. If only a power rating is provided, the current can be calculated using... -
Page 48: Smart Products With Analog Audio Connectors
SMART Board 8000i-G3 series interactive flat panels SMART Board 4000 series interactive flat panels Projectors SMART projectors LightRaise interactive projectors Interactive learning SMART Table 442i interactive learning center centers NOTE Refer to other SMART products’ specifications to see if they support this type of connection. smarttech.com/kb/171035... -
Page 49: Minimum Requirements And Guidelines
CHAPTER 5 CABLES AND CONNECTORS Minimum requirements and guidelines Use only analog audio cables that meet the following requirements: Requirement Details Have proper shielding An audio cable’s shielding is critical for ensuring the cable’s proper functioning. Make sure the cable has at least a 95% overall braided or foil shield. -
Page 50: Digital Audio Cables And Connectors
SMART projectors LightRaise interactive projectors NOTE Refer to other SMART products’ specifications to see if they support this type of connection. Minimum requirements and guidelines There are no minimum requirements or additional guidelines for selecting digital audio cables. However, because digital optical cables are less durable, a best practice is to use shorter cables to reduce the risk of damage. -
Page 51: Rs-232 Cables And Connectors
DCE device. Most modern computers don’t include an RS-232 connector, so if you need to connect a computer and a SMART product using an RS-232 serial cable, you’ll need an external USB to RS-232 converter. SMART products with RS-232 connectors The following SMART products have RS-232 connectors:... -
Page 52: Dvi Cables And Connectors
CHAPTER 5 CABLES AND CONNECTORS NOTE Refer to other SMART products’ specifications to see if they support this type of connection. Minimum requirements and guidelines When selecting RS-232 cables, make sure the cable is not a “null” modem cable. Unless they are specifically required, null modem cables should not be used except when troubleshooting connections. -
Page 53: Smart Products With Dvi Connectors
In this case, you must convert the DVI cable to an HDMI connection to connect it to the SMART product. Refer to the source device’s documentation to see if it supports DVI audio. Otherwise, if you need to include audio and other data, such as touch, you will need to use a connection other than DVI. -
Page 54: Vga Cables And Connectors
SMART Board 8000i-G4 series interactive flat panels SMART Board 8000i-G3 series interactive flat panels SMART Board 4000 series interactive flat panels Projectors SMART projectors LightRaise interactive projectors NOTE Refer to other SMART products’ specifications to see if they support this type of connection. smarttech.com/kb/171035... -
Page 55: Hdmi Cables And Connectors
CHAPTER 5 CABLES AND CONNECTORS Minimum requirements and guidelines Use only VGA cables that meet the following requirements: Requirement Details Have all pins in the The VGA cable connectors have multiple pins. Lower-cost cables might connectors fully not include them all, and this can cause operational issues. populated and wired Are no longer than Running a VGA cable longer than 23' (7 m) is not recommended... - Page 56 Most SMART products use the Standard (Type A) size. Different types of HDMI cable, each designed to meet a specific version of the HDMI standard NOTE HDMI types you’re likely to use with a SMART product include: Standard High speed Premium high speed...
-
Page 57: Smart Products With Hdmi Connectors
LightRaise interactive projectors NOTE Refer to other SMART products’ specifications to see if they support this type of connection. Minimum requirements and guidelines Make sure an HDMI cable is no longer than 23' (7 m). Using a longer HDMI cable could degrade signal quality. -
Page 58: Display Port Cables And Connectors
SMART products with Display Port connectors The following SMART products have Display Port connectors: Product type Products Displays SMART Board 8000i-G4 series interactive flat panels SMART Board 8000i-G3 series interactive flat panels NOTE Refer to other SMART products’ specifications to see if they support this type of connection. smarttech.com/kb/171035... -
Page 59: Usb Cables And Connectors
A third type of connector, Type-C, is newer and comes in only one size. Type-C connectors are commonly found on small personal electronics, such as mobile devices and newer Apple laptops. SMART products have standard Type-A and Type-B connectors. The source device’s USB connection type determines the type of USB cable you will need. -
Page 60: About Usb Hubs
USB 3.0/3.1 connection, try connecting a USB 2.0 hub between the SMART product and the computer. If the issues persist, use USB 2.0 instead of USB 3.0/3.1 or contact the computer’s manufacturer. To guarantee the best USB performance, make sure the latest USB 3.0/3.1 and chipset drivers are installed on the computer. -
Page 61: Smart Products With Usb Connectors
A dynamic powered hub is a combination of bus- and self-powered hub. It automatically switches between modes if a separate power supply is available. SMART products with USB connectors Most SMART products feature at least one USB connector. Minimum requirements and guidelines Use only USB cables that meet the following requirements: USB version Requirement 1.x and 2.0... -
Page 62: Ethernet (Network) Cables And Connectors
Use only network cables that are shorter than 300' (100 m). A network cable can not be longer than 300' (100 m) without the use of special extension methods. The total length includes the “visible” length (from the SMART product to the wall) and the “non-visible” length (the cable behind the wall to the network switch). -
Page 63: Third-Party Options
CHAPTER 5 CABLES AND CONNECTORS Third-party options Refer to Appendix A: Third-party referrals on page 69 for a list of companies that sell this type of equipment. smarttech.com/kb/171035... -
Page 65: Chapter 6: Cable Accessories
An adapter or converter is usually required when connecting a source device (such as a computer) to a display device (such as a SMART product) that doesn’t have a matching connection. For example, a computer that has only a Display Port connection would need an adapter to connect to a SMART product that has only an HDMI connection. -
Page 66: Minimum Requirements And Guidelines
Active signal converter if the digital input signal is different than the digital output signal SMART does not offer adapters or converters other than those for USB to Cat 5. You can purchase replacements for these from the store for SMART parts. -
Page 67: Couplers And Extenders
Improperly extended USB connections can cause a SMART product’s touch features to behave unexpectedly. An active USB extension cable (USB-XT) can be used to extend the USB connection beyond the length of the USB cable that was included with the SMART product, as shown below: smarttech.com/kb/171035... -
Page 68: Usb Tier Structure
As this example shows, the computer counts for two tiers, the three active USB extension cables count as three, and the SMART product counts as two tiers for a total of seven tiers, or about 48' (15 m) of cable extension, plus the additional 16' (4.9 m) from the previous cable. -
Page 69: Video Cable Extenders
SMART products have built-in diagnostics to help you understand when this is the case. For most SMART products, check if the indicator light is not solid green to tell if an issue is USB related or SMART Product Drivers software isn’t running correctly. -
Page 70: Source Switching
The single output is sent to a SMART product. SMART does not currently provide external source switching equipment. SMART products typically supply at least two video and two USB inputs, enabling a SMART touch interface for two source devices. To increase the number of available video and USB inputs: Use SMART’s I/O extension module (XTM): This module connects to a SMART product’s... - Page 71 CABLE ACCESSORIES NOTE You can connect only one of SMART’s modules to a SMART product at a time. If an iQ appliance occupies the SMART product’s OPS slot, you can not connect the XTM module without first removing the iQ appliance. If this is the case, use a KVM switch to increase the available video and USB outputs.
-
Page 72: Potential Issues
Issues with touch control or writing and drawing Errors with High-Bandwidth Digital Content Protection (HDCP) protected content NOTE SMART does not recommend using a source switching device with a SMART Room System for Skype for Business. Minimum requirements and guidelines... -
Page 73: Appendix A: Third-Party Referrals
If troubleshooting is needed, you will very likely be asked to remove the third-party equipment as part of that process. Therefore, SMART highly recommends you set up and test the SMART product as it was shipped before you add third-party equipment. - Page 74 APPENDIX A THIRD-PARTY REFERRALS Company Website Speakerphones Jabra jblpro.com Polycom™ polycom.com Cables Cables 2 Go® (C2G) c2g.com Extron® extron.com Gefen gefen.com/cables Adapters c2g.com StarTech startech.com Video extenders c2g.com Extron extron.com Source switching StarTech startech.com Belkin® belkin.com OPS computers NEXCOM nexcom.com Advantech advantech.com Axiomtek...
-
Page 75: Appendix B: Smart Reliability Testing
Cables can be tested for compliance to a variety of standards. A quick quality check for a cable is to see what standard it has been tested against. SMART tests its cables against a variety of standards to ensure the quality of the cables it provides with its products. -
Page 76: Mechanical, Electrical And Safety Standards Testing
APPENDIX B SMART RELIABILITY TESTING Mechanical, electrical and safety standards testing The following table identifies the standards SMART uses to validate product reliability: Type Standard Details Thermal cycling JESD94 Non-operating test JESD22A-104D Temperature range = from minimum rated storage temperature to maximum rated storage temperature IPC9592B Temperature rate of change = minimum 15°C/minute... -
Page 77: Glossary
Glossary active cables Cables with powered components Acoustic echo cancellation American Wire Gauge (AWG) American Wire Gauge (AWG) is a standardized system that measures wire diameter. In this system, smaller diameters have higher gauge numbers. AWG is used primarily in North America. aspect ratio Aspect ratio refers to the proportional relationship between an image’s height and width. - Page 78 GLOSSARY ferrite bead A ferrite bead (also known as a ferrite choke, block, core, ring or EMI filler), is a passive electronic component that is used to help suppress electromagnetic interference (noise) in electronic circuits. Larger ferrite beads on a cable can indicate the need to compensate for a higher amount of interference in the cable due to poor cable construction or excessive length.
- Page 79 GLOSSARY passive cables Cables with no powered components polar pattern (pickup pattern) The pattern of a microphone’s sensitivity to sound from various directions. A polar pattern is either unidirectional (pick up sound from one direction) or omnidirectional (pick up sound from multiple directions).
- Page 80 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171035...
Need help?
Do you have a question about the Board 4000 Series and is the answer not in the manual?
Questions and answers