Voice Mail Softkeys Configuration; Allowing Calling Party Numbers To Update While Leaving Message - Nortel 1000 Fundamentals

44 Configuration of Communications Server 1000 with Microsoft Exchange Server 2007 Unified
Messaging
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Voice mail softkeys configuration
The use of Exchange UM softkeys on IP phones (11XX, 12XX, 2007,
2004, 2002) is enabled through Element Manager by selecting the
Unified Messaging Softkeys Enabled checkbox under Microsoft Unified
Messaging. In addition, the Inbox key of each of the phones can be
configured to access the Subscriber Access DN and MWK directly.
The key mapping for the softkeys is static and consists of the following
options:
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Allowing calling party numbers to update while leaving message

If a call is modified after reaching the Exchange 2007 UM Server,
the calling party number is modified as well. To ensure that voice
messages left will have the correct calling party information, calling
party number information must be updated to the Exchange 2007 UM
Server by generating a SIP INFO message with new content type header
text/source-party. This SIP INFO message is then delivered to the
Exchange 2007 UM Server, allowing any voice messages left there to
reflect the correct calling party caller information.
To enable this functionality of the SIP INFO message, the following
changes must be made on the Exchange 2007 UM Server:
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Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging Fundamentals
Copyright © 2008 Nortel Networks
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Select either CDP or UDP for the MWI Dial Plan type and save
the configuration.
Play
Delete
Call
Stop
Unread
Reply
Compose
Forward
Info
In the GlobCfg.XML file, set the SourcePartyInfoEnabled flag to true.
Both the Microsoft Exchange Speech Engine and the Microsoft
Unified Messaging Services must be restarted.
Nortel Communication Server 1000
NN43001-122 02.04
24 October 2008
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