SATO M-84Pro Series Quick Manual page 9

M-84PRO Quick Guide
Intermittent Problems
If the print server and the printer start up OK, but you intermittently have problems printing,
check the following:
1. Excessive NetWare polling can be a big cause of intermittent problems. Make sure
that you have only enabled the NetWare file servers that you need for printing (do a
SHOW NETWARE command from the print server console to see the enabled file
servers). If you have V3.21 or earlier firmware, make sure that NetWare polling is
disabled by using the console command SET NETWARE RANGE 0. If you are
not using NetWare, you can disable NetWare entirely with the command SET
NETWARE DISABLED.
2. Check the individual protocol troubleshooting sections provided with the Ethernet
Plug-In Interface Module for additional causes of intermittent printer problems.
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5. If using roll labels (or tags), load the roll onto
the Label Supply Spindle so that the printing
side of the label faces upwards as it unwinds
from the roll. The labels should be wound face-
in. Push the roll all the way to the inside of the
printer and push Label Roll Guide snugly
against the outside of the label roll.
6. If using fanfold labels (or tags), set them on a
flat surface behind the printer. Pass the labels
(printing side up) through the slot in the rear of
the printer.
7. Make sure the labels are routed under the Label
Guide and through the Sensor Assembly.
8. Open the Label Hold-Down by squeezing the
green tab and the release tab together. The
Label Hold Down is spring loaded and will
open automatically
disengaged. Feed the labels under the Label
Guide, under the Label Hold Down, through the
Sensor Assembly and out of the front of the
printer.
9. Inspect the label routing and verify that the path
matches that illustrated in the Label Loading
diagram. Set the Adjustable Label Guide to
keep the labels against the inside of the printer.
10. Close the Label Hold-Down by pushing
downward on the green tab until it latches
closed.
when the latch is
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