HP Surestore 125ex - Optical Jukebox Manual page 92

A
A
S
UPPLIES AND
T
ELEPHONE
NOTE:
NEXT
PREVIOUS
JUMP
N
ORTH AND
Using your VISA, MasterCard, or American Express call:
CONTENTS
(800) 810-0130 - Per incident fee of $25.00 charged to your credit card.
(900) 555-1800 - $2.50 per minute up to a maximum of $25.00 per incident. You must be 18 years of age or have paren-
INDEX
tal permission to call this number.
Prices are subject to change without notice.
E
UROPE
Call the numbers listed in the "Telephone Support Under Warranty" section. A per incident fee will be charged for after
C
USTOMER
S
UPPORT
Before calling, please record the following information and have it ready when you contact your service representative.
A quick way to do this is by using "Support Ticket" in the "Library Support Tools 2.0" (for Windows 95/98/ and NT
4.0). This suite of tools is available on the web.
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your jukebox
application software and the version of this driver
S A
OUTH MERICA AND
S
UPPORT
A W
FTER ARRANTY
See "Hewlett-Packard Customer Support" on page 7.
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ANADA
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