HP Surestore 125ex - Optical Jukebox Manual page 78

3
3
O
PERATING THE
Table 3-3: Troubleshooting
Problem
Changed a drive or
jukebox ID but the host
does not recognize the
new ID
NEXT
PREVIOUS
Changed a drive or
jukebox ID but the
jukebox rejected the ID
JUMP
Forgot your security
code
CONTENTS
* Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI
bus is active can cause data loss and/or SCSI bus problems.
INDEX
J
UKEBOX
What to do
• Ensure that no other device IDs conflict with the new ID. If
you find a conflict, change the ID and reboot the system (or
rescan the bus). (If rebooting, see the * note at the bottom of
this page.)
• Refer to your host adapter documentation for adding
devices to a SCSI bus.
• Check www.hp.com/support/optical for assistance.
• Call your service representative.
You are trying to set an ID that is already in use by either the
jukebox or by the other drive (in two-drive models). Select
another ID.
• Enter the default password (0 0 0).
• If the default password is not accepted, call your service
representative.
39