Diagnosing Scanner Problems; Checking The Scanner's Lights - Epson Expression 1680 User Manual

Diagnosing Scanner Problems

You can diagnose some problems by checking the scanner's lights, as described in this
section. If you don't find the answer here, see "Problems and Solutions" on page 41.

Checking the Scanner's Lights

Follow the guidelines below when you check your scanner's lights:
Light
light is on or
READY
flashing.
light is flashing;
ERROR
light is off.
READY
and
ERROR
lights are both on.
and
ERROR
lights are both off.
and
ERROR
lights are both flashing.
40
Solving Problems
Scanner Status
The green
scan. It flashes when scanning is in progress.
There's a problem with your cable connection. Reconnect
the cable to both the scanner and your computer, and then
restart your computer. If this doesn't work, try using a
different cable. If you have a USB connection, use the USB
cable that came with your scanner. If you have a SCSI
connection, always restart your computer after changing or
reconnecting the cable.
The scanner has received an incorrect command from your
READY
scanning software. Try rescanning the document.
Make sure your scanner is connected to a working outlet,
READY
then press the P power button. Restart your computer.
If the green
problem with either the transparency unit or automatic
document feeder. Make sure your unit lies flat against the
scanner. Then reconnect it to the
back of the scanner. If you have a transparency unit, make
sure you removed the shipping screw from the hole
labeled
feeder has paper and there's no paper jam.
Check that the transportation lock on the back of the
READY
scanner is set to
turn it off and back on again. Restart your computer. If this
doesn't solve the problem, contact EPSON as described on
page 51.
light is on when the scanner is ready to
READY
light doesn't come on, there may be a
READY
. Make sure your automatic document
CLAMP
. If not, unlock the scanner, then
UNLOCK
connector on the
OPTION