Solving General Printing Problems - Epson Stylus pro5k Important Information Manual

5
If this happens:
Only the P light
Operate
is on, but nothing prints.
All three paper lights are
flashing.
Either or both [ paper tray
lights are flashing.
One of the [ paper tray
lights is on.
The Z manual feed light is
on.
5-4 Troubleshooting

Solving General Printing Problems

If the printer won't print, first check that:
• The printer is turned on and the P
• Paper is loaded in the printer.
• The printer is plugged securely into a working electrical outlet that's not controlled
by a switch or timer.
• The interface cable is securely connected to the printer and RIP and the RIP is
turned on.
Try this:
• Turn off the printer and RIP, disconnect the cable, and run a printer check. See
page 4-2 for instructions.
• If the printer sounds like it's printing, but nothing prints, run one or more
cleaning cycles. See page 4-1 for instructions. If the printer still doesn't print,
replace the ink cartridges as described on page 4-3.
• Try printing from a different application.
• Check for jammed paper following the instructions on page 3-3.
• If the paper path cover on the back of the printer is open, close it.
• Make sure your Print Mode and Paper Size settings match the substrate loaded
in the tray. You can't print if the lever settings and print option settings for a
print job don't match, unless the levers on the tray or trays are set to
• Load paper or other substrate in the corresponding tray (or make sure the
substrate is loaded correctly).
• Make sure the tray is correctly installed.
• Insert paper or other substrate in one of the manual feed slots. The light comes
on when the slot is selected in your print options, but paper is not loaded.
light is on.
Operate
.
Other