Epson Stylus pro5k Important Information Manual page 82

5
If this happens:
Paper doesn't feed correctly
from one of the paper trays,
or more than one sheet
feeds at a time.
Single sheets don't feed
from one of the manual
feed slots.
Ejected paper is wrinkled.
Paper doesn't eject fully.
5-6 Troubleshooting
If you have problems with paper feeding, paper jams, or ejected paper, check here for
solutions.
Try this:
Remove the stack of paper from the tray, and check that the paper or other
substrate:
• Isn't curled or creased.
• Isn't too thick or thin (see Appendix B).
• Isn't overloaded in the feeder. See Chapter 2 for guidelines.
• Isn't stuck together.
• Isn't jammed inside the printer. If all three paper out lights are flashing, paper
may be jammed. See page 3-3.
Then reload the paper or other substrate, making sure that:
• The edge guides fit the paper's width snugly, but not too tight.
• You fan the paper stack and tap it on a flat surface to even the edges.
• You load paper in the appropriate paper path. See Chapter 2 for guidelines.
• You use a support sheet under the paper stack, if necessary. See page 2-11 for
guidelines.
Try using a cleaning sheet to clean the paper path. See page 4-6 for instructions.
• Make sure the paper isn't too thick or too thin, curled, or folded.
• Make sure you insert the sheet into the slot until it meets resistance.
• Make sure the correct paper source (Auto) is selected in your print options.
• Make sure the paper isn't damp. Don't store printing substrates in a damp or
humid environment, and keep them in their original packaging.
• Make sure the paper isn't too thin.
• Make sure the paper is feeding straight.
• Press the
Eject
• Make sure the page size settings in your print options and the paper size lever
match the substrate you're using.
button.