Chapter 5: Troubleshooting; Diagnosing Problems - Epson Stylus pro5k Important Information Manual

5
Chapter 5:
Troubleshooting

5-1 Diagnosing Problems

As you use your printer, you may occasionally experience a problem. The first thing
you should do is diagnose the problem following the guidelines in this chapter. Then
try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
• Diagnosing problems
• Basic troubleshooting tips
• Improving print quality
• Solving general printing problems
• Solving paper problems
Diagnosing Problems
Your EPSON Stylus Pro 5000 proofing system includes a number of ways to help you
diagnose problems:
• To identify the most common problems, check the lights on the printer's control
panel. See page 3-1 for instructions. Also, check for error messages on the RIP
control panel or in your Fiery Spooler utility. See the RIP Station 5000 User Guide
for more information.
• To determine whether the problem is caused by the printer itself, disconnect the
printer from the RIP and run a printer check. See page 4-2 for instructions.
• If none of the suggested solutions in this chapter solve your problem, contact
EPSON as described under "Where To Get Help" in the Introduction.