Kyocera TASKalfa 650c Operator's Manual
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Kyocera TASKalfa 650c Operator's Manual

550c/650c/750c document monitor operator's guide
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MULTIFUNCTIONAL DIGITAL SYSTEMS
Operator's Manual for
Document Monitor

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  • Page 1 MULTIFUNCTIONAL DIGITAL SYSTEMS Operator’s Manual for Document Monitor...
  • Page 2 ©2009 KYOCERA MITA Corporation All rights reserved...

  • Page 3: Preface

    Preface Thank you for purchasing Multifunctional Digital Color Systems. This manual explains the instructions for Document Monitor. Read this manual before using your Multifunctional Digital Color Systems. Keep this manual within easy reach, and use it to configure an environment that makes best use of the this equipment’s functions. How to read this manual Symbols in this manual In this manual, some important items are described with the symbols shown below.

  • Page 5: Table Of Contents

    CONTENTS Preface............................1 Chapter 1 OVERVIEW Features and Functions ......................6 Supported Models ........................7 System Requirements......................8 Chapter 2 INSTALLING THE SOFTWARE Before Installation ........................10 Document Monitor is already installed................. 10 Installing Document Monitor ....................11 Uninstalling Document Monitor .................... 13 Repairing Document Monitor ....................
  • Page 6 Chapter 6 OTHER USEFUL FUNCTIONS Event Notification ........................44 Document Monitor Taskbar Menu..................45 Disabling event notification....................45 Accessing to the Configuration dialog box ................45 Ending Document Monitor sessions ..................45 Accessing to COMMAND CENTER ..................45 Online Help..........................46 Chapter 7 ADVANCED SETTINGS Customizing Document Monitor ...................

  • Page 7: Chapter 1 Overview

    OVERVIEW This chapter describes the overview of Document Monitor. Features and Functions......................6 Supported Models ........................7 System Requirements......................8...

  • Page 8: Features And Functions

    1 OVERVIEW Features and Functions Document Monitor consists of the status monitor and a job manager component that allow you to monitor your device and manage your print and network fax jobs from your computer desktop. The status monitor allows you to check on your display the device-summary information and printer information, such as cassettes and counters.

  • Page 9: Supported Models

    1 OVERVIEW Supported Models Document Monitor supports device monitoring and job management of the following HS controllers: HS5555 HS6565 HS7565 Other than the above, Document Monitor can also monitor the status of the devices that support MIB-II, Host Resource MIB, and Printer MIB. Supported Models...

  • Page 10: System Requirements

    1 OVERVIEW System Requirements The software requires the following environment: Windows 2000 Service Pack 4 Windows XP Service Pack 1/Service Pack 2/Service Pack 3 Windows Vista Service Pack 1 Windows Server 2003 Service Pack 1 Windows Server 2008 Display resolution 1024 x 768 dots or more Display color High Color (16 bit) or higher recommended...
  • Page 11 INSTALLING THE SOFTWARE This chapter describes the instructions on how to install the software. Before Installation ........................10 Document Monitor is already installed........................10 Installing Document Monitor....................11 Uninstalling Document Monitor .................... 13 Repairing Document Monitor ....................15...

  • Page 12: Before Installation

    2 INSTALLING THE SOFTWARE Before Installation Before installing Document Monitor, read the following carefully to ensure an appropriate installation. Document Monitor is already installed If you uninstall Document Monitor and install it again, Document Monitor can leave and restore the settings. When you see the “do you want to delete the settings for the following components?”...

  • Page 13: Installing Document Monitor

    2 INSTALLING THE SOFTWARE Installing Document Monitor Follow the procedure below to install Document Monitor. You need to log in Windows with the “Power Users” privilege (only for Windows 2000) or “Administrator” privilege (for Windows 2000/XP/Vista/Server 2003/Server 2008). Installing Document Monitor The following steps provide an example on Windows Vista.
  • Page 14 2 INSTALLING THE SOFTWARE Click [Next]. To install to a different folder, click [Change] and specify the desired folder. Click [Install]. Click [Finish] to close the wizard. If you select the [Show the readme file] check box, the readme screen is displays. Be sure to read the readme file;...

  • Page 15: Uninstalling Document Monitor

    2 INSTALLING THE SOFTWARE Uninstalling Document Monitor Follow the procedure below when you uninstall Document Monitor. Uninstalling Document Monitor The following steps provide an example on Windows Vista. The steps are the same on other Windows OS. Open the Control Panel and click [Uninstall a program]. The [Uninstall or Change a Program] dialog box is displayed.
  • Page 16 2 INSTALLING THE SOFTWARE Click [Yes]. If Document Monitor is activated, the following dialog box appears. To continue the process, click [OK]. If “setup update” pops up click [OK]. To delete the setting files, click [Yes]. The system starts deleting the files. If you plan to install the software later again, click [No] to keep the setting files.

  • Page 17: Repairing Document Monitor

    2 INSTALLING THE SOFTWARE Repairing Document Monitor When Document Monitor does not work correctly, you can repair the software. Do not repair the software if your computer is running Windows XP without Service Pack 2 or later installed. In this case, uninstall the software and then install it again.
  • Page 18 2 INSTALLING THE SOFTWARE Click [Install]. Click [Finish] to close the wizard. Repairing Document Monitor...
  • Page 19 BASIC OPERATION This chapter describes basic operation of Document Monitor. Document Monitor Summary ....................18 Launching Document Monitor ....................19 Accessing from Document Monitor icon .......................19 Accessing from the Printers and Faxes folder......................20 Connecting to same series MFP ................... 21 Document Monitor Window....................

  • Page 20: Document Monitor Summary

    3 BASIC OPERATION Document Monitor Summary 1) Document Monitor Icon Serves as a gateway to diverse features. P.19 “Launching Document Monitor” 2) Document Monitor Taskbar Menu Offers you a selection of services including starting/ending the session, configuration, and more! P.45 “Document Monitor Taskbar Menu” 3) Document Monitor Window Displays the device summary and various types of jobs.

  • Page 21: Launching Document Monitor

    3 BASIC OPERATION Launching Document Monitor You have the following 2 options to access the Document Monitor window. P.19 “Accessing from Document Monitor icon” P.20 “Accessing from the Printers and Faxes folder” Accessing from Document Monitor icon You can access the Document Monitor window from the Document Monitor icon in the system tray. Accessing from Document Monitor icon The following steps provide an example on Windows Vista.

  • Page 22: Accessing From The Printers And Faxes Folder

    3 BASIC OPERATION Accessing from the Printers and Faxes folder You can access the Document Monitor window from the [Printers and Faxes] or [Printers] folder. Selecting a printer or network fax driver in the folder will display the Document Monitor window with the selected device information. Accessing from the printers and faxes folder The following steps provide an example on Windows Vista.

  • Page 23: Connecting To Same Series Mfp

    3 BASIC OPERATION Connecting to same series MFP When the [Local Discovery] dialog box appears, you can either use the printer discovery feature to automatically search a printer in your network or enter the printer’s network address manually. P.21 “Searching MFPs automatically” P.22 “Entering IP address manually”...
  • Page 24 3 BASIC OPERATION From the list of the found devices, select the name of your same series MFP and click [OK]. Document Monitor connects to the selected device. Selecting a wrong device will invoke a message dialog box. In this case, click [No] to return to the [Local Discovery] dialog box and select a correct device.
  • Page 25 3 BASIC OPERATION 3.BASIC OPERATION Enter the following items and click [OK]. IPv4 IP Address — Enter the IPv4 address of the printer. IPv6 IP Address — Enter the IPv6 address of the printer. IPX Address — Enter the IPX address of the printer. This item is available only when both of the following conditions are satisfied: The IPX/SPX protocol and Novell Client are installed in your computer.
  • Page 26 3 BASIC OPERATION The device specified in Step 2 is added to the list. Select the name of the added same series MFP and click [OK]. Document Monitor connects to the selected device. Selecting a wrong device will invoke a message dialog box. In this case, click [No] to return to the [Local Discovery] dialog box and select a correct device.

  • Page 27: Document Monitor Window

    3 BASIC OPERATION Document Monitor Window On the Document Monitor window, you can switch tabs to check the device summary and the status of jobs. The window consists of the following components: 1) Menu Bar The following menus are available: - Printer —...
  • Page 29 MONITORING DEVICE STATUS This chapter describes how to use Document Monitor to monitor the status of your device. [Device Status] Tab ........................ 28 Checking Device Status......................29 Device Status Indicators ............................29 Updating Device Summary Information........................30 Monitoring Multiple Devices....................31 Registering additional printers ..........................31 Switching between devices ..........................34...

  • Page 30: [Device Status] Tab

    4 MONITORING DEVICE STATUS [Device Status] Tab The [Device Status] tab allows you to view the detailed device information, check the printer status, and register additional devices. 1) Printer Image The printer image provides a visual representation of the printer, showing the device status icon when the printer experiences an error.

  • Page 31: Checking Device Status

    4 MONITORING DEVICE STATUS Checking Device Status You can check the printer status on the Printer Image and the Printer Information areas. These two areas show icons that represent the device status when the printer encounters an error. Although Document Monitor enjoys periodic update, you can also update the information manually.

  • Page 32: Updating Device Summary Information

    4 MONITORING DEVICE STATUS Staples Empty This icon indicates no staples are left in the Finisher. For information on resolving the error condition, refer to “Refilling the Staple” in Troubleshooting Guide. Call for Service Contact your service representative to have the equipment inspected. Updating Device Summary Information When you want to manually update the device status information, either select View >...

  • Page 33: Monitoring Multiple Devices

    4 MONITORING DEVICE STATUS Monitoring Multiple Devices Registering additional devices allows you to monitor multiple devices by alternately switching between them. Document Monitor can register up to 15 devices. P.31 “Registering additional printers” P.34 “Switching between devices” Registering additional printers To register additional devices you want to monitor, follow either of the following procedures: P.31 “Adding new devices with Auto-search function”...
  • Page 34 4 MONITORING DEVICE STATUS Click [Start Discovery]. You can quit the process by clicking [Stop Discovery]. Document Monitor may not be able to find devices that are located in different segments. In this case, add these devices manually from [Manual Selection]. P.33 “Adding new devices manually”...
  • Page 35 4 MONITORING DEVICE STATUS 4.MONITORING DEVICE STATUS Adding new devices manually The following steps provide an example on Windows Vista. The steps are the same on other Windows OS. On the [Device Status] tab, click [Add Device]. The [Document Monitor Network Discovery] dialog box appears. Click [Manual Selection].

  • Page 36: Switching Between Devices

    4 MONITORING DEVICE STATUS Enter the following items and click [OK]. IPv4 IP Address — Enter the IPv4 address of the printer. IPv6 IP Address — Enter the IPv6 address of the printer. IPX Address — Enter the IPX address of the printer. This item is available only when both of the following conditions are satisfied: The IPX/SPX protocol and Novell Client are installed in your computer.
  • Page 37 MANAGING JOBS This chapter provides instructions on how to use Document Monitor to manage jobs. Document Monitor Tabs ......................36 Deleting Jobs.......................... 37 Releasing Proof Print Jobs ....................38 Releasing Scheduled Print Jobs Immediately..............39 Monitoring Documents to Storage..................40 Store to e-Filing ..............................40 Releasing Invalid Jobs......................

  • Page 38: Document Monitor Tabs

    5 MANAGING JOBS Document Monitor Tabs The [Print Queue], [Private Print], [Proof Print], [Scheduled Print], [Fax], [e-Filing], and [Invalid] tabs are called Document Monitor tabs, where you can check the status of the print queues and control the print and network fax jobs. Print jobs are sorted out mainly into [Print Queue], [Private Print], [Proof Print], and [Scheduled Print] tabs whereas network fax jobs are managed on the [Fax] tab.

  • Page 39: Deleting Jobs

    5 MANAGING JOBS Deleting Jobs On each of the document monitor tabs, you can cancel or delete your print or network fax jobs before or after they are pushed from the queue. Deleting jobs The following steps provide an example on Windows Vista. The steps are the same on other Windows OS.

  • Page 40: Releasing Proof Print Jobs

    5 MANAGING JOBS Releasing Proof Print Jobs Proof print jobs initially print only a single copy to allow you to check the printout of a job requesting multiple copies. On the [Proof Print] tab, you can resume this kind of on-hold jobs to print out the remaining copies. Releasing proof print jobs The following steps provide an example on Windows Vista.

  • Page 41: Releasing Scheduled Print Jobs Immediately

    5 MANAGING JOBS Releasing Scheduled Print Jobs Immediately On the [Scheduled Print] tab, you can immediately release the scheduled print jobs irrespective of the originally set schedule. Releasing scheduled print jobs immediately The following steps provide an example on Windows Vista. The steps are the same on other Windows OS.

  • Page 42: Monitoring Documents To Storage

    5 MANAGING JOBS Monitoring Documents to Storage Document Monitor can display the status of documents from your computer, which are sent to and stored into e-Filing. Store to e-Filing The [e-Filing] tab displays the properties of the jobs and documents stored into e-Filing of the device. The information is displayed only for about 60 seconds.

  • Page 43: Releasing Invalid Jobs

    5 MANAGING JOBS Releasing Invalid Jobs Invalid job refers to a job that is kept unfinished due to some wrong operation; for example, you might have entered an invalid department code when the department code management is enabled. On the [Invalid] tab, you can release this kind of invalid jobs as shown in the following steps.
  • Page 45 OTHER USEFUL FUNCTIONS This chapter describes other useful functions available on Document Monitor. Event Notification........................44 Document Monitor Taskbar Menu..................45 Disabling event notification...........................45 Accessing to the Configuration dialog box ......................45 Ending Document Monitor sessions ........................45 Accessing to COMMAND CENTER ........................45 Online Help ..........................

  • Page 46: Event Notification

    6 OTHER USEFUL FUNCTIONS Event Notification Event notification refers to the function of Document Monitor to notify users of specific changes in the device or job status. Examples of the events include paper jam, paper empty, completion of printing, and deletion of a job. These events are notified with a pop-up dialog box and/or an audible sound.

  • Page 47: Document Monitor Taskbar Menu

    6 OTHER USEFUL FUNCTIONS Document Monitor Taskbar Menu From the Document Monitor Taskbar Menu, you can access not only the Document Monitor window but other useful functions as well. Disabling event notification You can enable/disable the event notification according to your needs. To disable the event notification, right-click on the Document Monitor icon and, from the displayed menu, select [Disable].

  • Page 48: Online Help

    6 OTHER USEFUL FUNCTIONS Online Help Sometimes you might need to check the features and functions of Document Monitor while actually operating it. In such a case, the online help is useful. On the Document Monitor window, select Help > Contents and Index. The Document Monitor Help dialog box appears, where you can search for the items you need to know about.
  • Page 49 ADVANCED SETTINGS This chapter describes the optional settings for customizing Document Monitor. Customizing Document Monitor ................... 48 Setting up the Startup option ..........................48 Changing Event Notification settings........................49 Changing Refresh Rates ............................50 Viewing the Network Address of your printer .......................50 Changing Network Discovery Settings ................51 Initial Connection..............................51 Additional Printer Registration ..........................52...

  • Page 50: Customizing Document Monitor

    7 ADVANCED SETTINGS Customizing Document Monitor If you want to customize Document Monitor, change the advanced settings from the [configuration] dialog box. You have 3 options to access to the configuration dialog box: Double-click the Document Monitor icon on the system tray. Right-click on the Document Monitor icon and, on the menu that appears, select [Configure].

  • Page 51: Changing Event Notification Settings

    7 ADVANCED SETTINGS 7.ADVANCED SETTINGS Changing Event Notification settings The [Notification] tab allows you to select events Document Monitor notifies and the ways it does. P.44 “Event Notification” 1) Events Clicking on the arrow button in the Events frame displays the list of events that can be notified of. Select the checkboxes for the messages corresponding to the events described below.

  • Page 52: Changing Refresh Rates

    7 ADVANCED SETTINGS Changing Refresh Rates On the [Refresh Rates] tab, you can change the refresh rates for the three items: document notification, printer status, and print queue. 1) Item/Refresh Rates List Box The list box shows the refresh rate settings for the following items: - Document Notification - Printer Status - Print Queue...

  • Page 53: Changing Network Discovery Settings

    7 ADVANCED SETTINGS Changing Network Discovery Settings When using Document Monitor and connecting to your printer for the first time, or when registering an additional printer, you need to find the device on the network. P.21 “Connecting to same series MFP” P.31 “Registering additional printers”...

  • Page 54: Additional Printer Registration

    7 ADVANCED SETTINGS Additional Printer Registration If you are trying to register additional devices, click [Advanced] on the [Document Monitor Network Discovery] dialog box and, on the [Discovery Settings] dialog box that appears, change the following settings: 1) Devices Find same series Devices Select this option to search your network only for same series MFPs that are supported.

  • Page 55: Changing Snmp Settings

    7 ADVANCED SETTINGS Changing SNMP Settings If you cannot find the target same series MFPs on your network, the SNMP settings might be worth suspecting. Verify the correct SNMP settings on the [SNMP Settings] dialog box and change the settings, if needed. The dialog box can be accessed by clicking [SNMP Settings] on the [Discovery Settings] ( P.51) or the [Manual Selection] dialog box ( P.22).
  • Page 57 TROUBLESHOOTING This chapter describes troubleshooting for problems in using Document Monitor and the status messages. Error Conditions........................56 The device does not respond ..........................56 Cannot view jobs in the Document Monitor print queue ..................56 Document Monitor Status Messages ................... 57 Event notification messages..........................57 Alert information messages ..........................58...

  • Page 58: Error Conditions

    8 TROUBLESHOOTING Error Conditions If you experience difficulties as shown below, find out the conditions that might be causing the trouble and take the appropriate steps to correct the error. P.56 “The device does not respond” P.56 “Cannot view jobs in the Document Monitor print queue” The device does not respond Problem description The status bar reads, “The device is not responding”...

  • Page 59: Document Monitor Status Messages

    8 TROUBLESHOOTING Document Monitor Status Messages This section describes Document Monitor status messages. P.57 “Event notification messages” P.58 “Alert information messages” Event notification messages The following table contains the event notification messages and their detailed descriptions including what to do in each situation.

  • Page 60: Alert Information Messages

    8 TROUBLESHOOTING Alert information messages The following table contains the Alert information messages displayed by clicking an icon in the Printer Information list box on the [Device Status] tab and helps you find out what to do in each situation. Status Messages Description...
  • Page 61 8 TROUBLESHOOTING 8.TROUBLESHOOTING Status Messages Description Toner Full Used Toner Container Full - Please Replace. Replace the Toner Container. Refer to the Troubleshooting Guide or Operator’s Manual for Basic Functions for instruction. Toner Empty Black Toner Empty - Please Replace. Follow the instructions displayed on the touch panel to replace the Black Toner.
  • Page 62 8 TROUBLESHOOTING Status Messages Description Contact Service Automatic Document Feeder Error - Please Contact Contact your service representative. Technician Service Technician. Alignment Error in Automatic Document Feeder - Contact your service representative. Please Contact Service Technician. Motor Error in Automatic Document Feeder - Please Contact your service representative.

  • Page 63: Index

    INDEX ............ 25 IP/IPX address ..............23 IPv4 ...............28 Add Device ..............23 IPv6 .............49 Audio (Beep) ..............23 ...............31 Auto-search ..........21 IPX/SPX network ............23 IPX/SPX protocol ........... 50 Item/Refresh Rates ............34 Change Printer ..........45 COMMAND CENTER ........18 Configuration dialog box ............
  • Page 64 ..............31 Registering ...............52 Registration ..............15 Repair .................36 Save ..............36 Scheduled ..........25 Scheduled Print ........21 Search a printer automatically ..........51 Search local subnet ..............8 SNMP ........... 51 Specify a range ..............48 Startup ............25 Status ..............25 Status Bar ............57 Status messages ..............40 Storage ..............36...
  • Page 66 First edition 2009.5...

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