The printer driver settings are
not correct.
For DOS users:
The print direction setting is
set to Bi-D in the
default-setting mode.
Colors are different from what you expect.
Cause
The color print head nozzles
are clogged.
Black ink is selected in your
printer driver.
The paper is not loaded
printable side up.
The Media Type setting does
not match the paper loaded.
Check the printer driver settings to
make sure they are appropriate. If
these settings are correct, check your
application because some settings are
overridden by application settings.
Also, for more information on making
printer driver settings, see online help
for Windows, or Chapter 5 for
Macintosh.
To obtain higher quality output, set
the print direction to Uni-D in the
default-setting mode. To enter the
default-setting mode, see "Changing
the Print Settings" in Appendix A.
What to do
Clean the color print head. See
"Cleaning the Print Heads" later in
this chapter.
Set the Ink setting to Color.
Check that the printable side of the
paper is facing up.
Change the Media Type setting in
your printer driver to match the type
of media you have loaded.
Load media that matches the Media
Type setting you selected in the
printer driver.
Troubleshooting
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