Where To Get Help; Epson Technical Support - Epson GT-30000 User Manual

Where To Get Help

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
World Wide Web
Automated
Telephone Services
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON GT-30000)
Product serial number (located on the back of scanner)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766,
or visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
If you need help using another manufacturer's software with an EPSON
product, see the documentation for that software for technical support
information.
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Solving Problems
Access
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.
to 6 , Pacific Time, Monday through Friday. Toll
AM PM