Gateway E-4400 System Manual page 86

The diskette drive will not read, write, or format
Probable Cause
The diskette is not IBM
formatted.
The diskette is
corrupted.
The disk is write
protected.
The diskette drive LED illuminates continuously
Probable Cause
The diskette is
corrupted.
The cable to the drive is
not connected properly.
An adapter card is not recognized by the system
Probable Cause
The interrupt and/or I/O
address is set
incorrectly.
The card has not been
configured through the
software.
The card was not
installed correctly.
Solution
Make sure the diskette you are trying to format
is IBM compatible. If it is, try reformatting it.
Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the
diskette again.
Make sure the write-protection window on the
upper-right corner of the diskette is closed
(unprotected.)
Solution
Remove the diskette from the drive. If the light
remains on, try restarting the system.
Open the system, then check the cable
between the diskette drive and its controller.
Make sure the pins are not bent or misaligned.
Solution
Check the address configuration of the adapter
card and make sure that it does not conflict
with another card in the system.
Configure the card with the appropriate
software.
Reseat the card, then make sure that its
jumpers are configured appropriately.
Peripheral/adapter problems
79