Cd Drive Problems - Gateway E-4400 System Manual

CD drive problems

An audio CD produces no sound
Probable Cause
The CD is loaded
incorrectly.
The speakers are not
connected.
The speaker volume is
turned down.
The speakers may be
muted through the
Multimedia volume
control.
The speakers may be
faulty.
The sound card may not
be installed correctly.
The CD drive audio
cable may be installed
incorrectly.
Important
The CD drive is not recognized by the system
Probable Cause
The CD is not intended
for PC use.
The CD is loaded
incorrectly.
Solution
Make sure the label is facing upward, then try
again.
Check the speaker cables. Make sure they are
connected properly and securely.
Check the volume control.
Double-click speaker icon on the task bar.
Make sure the mute button is not selected.
Connect a set of headphones to the line out
jack to test the output. If they work, replace the
speakers.
Open the system, then reseat the sound card.
Make sure the cables are connected properly.
Open the system and make sure the cables
are connected properly.
Some systems do not have sound cards because sound
capabilities are built into the system board.
Solution
Make sure the CD is PC compatible.
Make sure the label is facing upward, then try
again.
CD drive problems
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