Appendix A
Touch Technology
Touchscreens: An Overview
Typically, users communicate with computers by using a mouse, a key-
board, or a combination of the two. Users who are not keyboard-literate
or mouse-savvy can become frustrated with how long human-to-com-
puter interactions take.
Computer literacy is learned. This is complicated by the fact that using a
keyboard or a mouse is neither intuitive nor natural for most people.
Touchscreens cut out the learning curve by eliminating keyboard/mouse
intermediaries and allowing a natural flow of information to develop
between a user and a computer.
When a user wants to access information or perform a function on a
computer with a touchscreen installed, a touch quickly and accurately
does the job that once required complicated keyboard interactions or
precise mouse movements.
A frustrating experience with a computer during a transaction can create
dissatisfaction for your customer. Touchscreens help eliminate unpleas-
ant transactions by creating a natural flow of information that enhances
your product or service. Touchscreens speed up user/computer interac-
tions. People get what they want faster and are more satisfied with the
process.
IntelliTouch Touchscreens
IntelliTouch uses Elo's patented surface wave technology to provide
superior image clarity, stable drift-free operation, and a durable surface
that is unaffected by scratches. With IntelliTouch you get fast, accurate
response to soft stylus stimulation (finger, gloved hand, pencil eraser)
that is also sensitive to pressure.
Elo Entuitive Touchmonitor
Touchscreens: An Overview
CRT Desktop User Guide - 23