Elo TouchSystems Entuitive ET1545L-XXWC-X Series User Manual

15" lcd rear and front mount touchmonitors
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Summary of Contents for Elo TouchSystems Entuitive ET1545L-XXWC-X Series

  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide 15" LCD Rear and Front Mount Touchmonitors ET1545L-XXWC-X Series ET1547L-XXWC-X Series ET1548L-XXWC-X Series ET1549L-XXWC-X Series ET1567L-XXWC-X Series Revision E P/N 008521 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
  • Page 4: Trademark Acknowledgments

    Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 6: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 7: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive LCD touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 8 • Auto adjustment capability • High quality full screen re-scaling • Multilingual OSD menus in four languages: English, French, Italian, Spanish, and Japanese • VESA flat panel monitor physical mounting interface (75mm) • For full Product Specifications refer to Appendix C. E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 9: Installation And Setup

    Unpacking Your Touchmonitor Check that the following 9 items are present and in good condition: Monitor power cable (US/Canada) Quick Install Guide and software CD NSTALLATION AND HAPTER LCD Display Elo Quick Install Guide Software H A P T E R OSD Remote Video cable USB touchscreen...
  • Page 10: Product Overview (1545L)

    Product Overview (1545L) Main Unit Rear View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Detachable mounting L-brackets LCD Display...
  • Page 11: Bottom View/Side View

    Bottom View/Side View Touch interface serial Product Overview (1547L/1548L/1549L) Main Unit Power switch Remote OSD Video cable connector Power connector connector...
  • Page 12: Rear View

    Rear View Side View Touch interface serial E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Power switch Remote OSD...
  • Page 13: Product Overview (1567L)

    Product Overview (1567L) Main Unit Rear View...
  • Page 14: Side View

    Side View Power switch Power Remote OSD connector connector Touch interface Video cable serial connector E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 15: Attaching The L-Brackets

    Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75mm standard holes located on the back of the kiosk monitor. See page 15 for VESA mounting information. You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached at the back.
  • Page 16: Touch Interface Connection

    Touch Interface Connection Your interface cables may have been pre-connected to your monitor at the factory. Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable (For Windows 98 or Windows 2000 computers only.) To setup this display, please refer to the following figures and procedures: Serial Connection The following illustrations guide you step by step in connecting your...
  • Page 17: Connecting The Video Cable

    Connecting the Video Cable • Connect the 15-pin video cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. • Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
  • Page 18: Connecting The Serial Touchscreen Cable

    Connecting the Serial Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC. • Connect the male end of the cable to the serial touchscreen connector on your touchmonitor.
  • Page 19: Connect The Remote Osd Cable

    Connect the Remote OSD Cable • Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor. Connections on underside remote port Video Video cable port Ferrite bead 2-13...
  • Page 20: Connecting The Power Cable

    Connecting the Power Cable Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable into the power port on the touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 21: Usb Connection

    USB Connection A USB connection can only be used if your PC is running Windows 98 or Windows 2000. The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
  • Page 22: Connecting The Video Cable

    Connecting the Video Cable • Connect the 15-pin video cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. • Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
  • Page 23: Connecting The Usb Touchscreen Cable

    Connecting the USB Touchscreen Cable • Connect the USB touchscreen cable to the USB touchscreen connector on the touchmonitor. • Connect the other end of the USB cable to your PC. • The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and PC.
  • Page 24: Connecting The Remote Osd Cable

    Connecting the Remote OSD Cable • Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor. 2-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Connections on underside Remote Port...
  • Page 25: Connecting The Power Cable

    Connecting the Power Cable Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable into the power port on the touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 26: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display.
  • Page 27: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 28: Installing The Serial Touch Driver For Windows Xp, Windows 2000, Me, 95/98 And Nt

    Installing the Serial Touch Driver for Windows XP, Windows 2000 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 29: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive. From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
  • Page 30: Installing The Usb Touch Driver

    Browse to select the \EloUSB directory on the Elo CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted.
  • Page 31: Operation

    About Touchmonitor Adjustments Your touchmonitor will likely require adjustment. Variations in video output and application will require you to adjust your touchmonitor to optimize the quality of the display. For best performance, your monitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz.
  • Page 32: Remote Osd Buttons

    Remote OSD Buttons 3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e AUTO/SEL DOWN MENU AUTO/SEL DOWN MENU Control...
  • Page 33: Osd Menu Function

    OSD Menu Function Contrast Controls the picture contrast Brightness Controls the picture brightness V-Position Controls the vertical position H-Position Controls the horizontal position Recall Defaults Recalls factory settings of the image parameters C1/C2/USER (Color) Using these icons, you can select one of the preset color temperatures (9300°K or 6500°K).
  • Page 34 3-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 35: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display ROUBLESHOOTING HAPTER Suggestion(s)
  • Page 36 Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Use “PHASE”...
  • Page 37 The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1024 x 768 for the XGA-15 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 38 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 39 Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 40: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 41: Compatibility Modes

    Compatibility Modes Your Elo Entuitive touchmonitor is compatible with the following video modes: Mode IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA...
  • Page 42: Touchmonitor Specifications Et1545L/1547L/1548L/1567L

    Touchmonitor Specifications ET1545L/1547L/1548L/1567L Table C.1 15" LCD Touchmonitor Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Active matrix, thin film transistor (TFT), liquid crystal display 15-inch diagonal...
  • Page 43: Touchmonitor Specifications Et1549L

    Touchmonitor Specifications ET1549L Table C.2 15" LCD Touchmonitor Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies Active matrix, thin film transistor (TFT), liquid crystal display 15-inch diagonal 308 x 232 mm useful screen area 1024 x 768...
  • Page 44 Table C.3 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995)
  • Page 45 Table C.4 SecureTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) Standard deviation of error is less than 0.080 in.
  • Page 46: 15" Lcd Touchmonitor Dimensions

    15" LCD Touchmonitor Dimensions ET1545L C-40 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 47: Et1547L/1548L/1549L

    See www.elotouch.com/pdfs/drawings/ms500235.pdf ET1547L/1548L/1549L R5.4 C-41...
  • Page 48 See detail A A=28 Detail A Scale 2:1 C-42 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 49: Et1567L

    ET1567L C-43...
  • Page 50: Cut Out Dimensions

    Cut Out Dimensions ET1545L Front Mount Cut Out See www.elotouch.com/pdfs/drawings/ms500108.pdf for more information. C-44 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 51: Et1545L Rear Mount Cut Out

    ET1545L Rear Mount Cut Out ET1547L/1548L/1549L Rear Mount Plate Cut Out 4X Customer Option See notes NOTES: Material: 1. Wood: 04.5 holes thru for M4 screws w/nuts or screws for wood 04 mm. 2. Sheet Metal: Concealed head threaded studs M4 w/nuts.
  • Page 52: Et1567L Front Mount Plate Cut Out

    ET1567L Front Mount Plate Cut Out 314.0 +1.0 4X R4.00 238.0 +1.0 4X Customer Option See notes NOTES: Material: 1. Wood: 04.5 holes thru for M4 screws w/nuts or screws for wood 04 mm. 2. Sheet Metal: Concealed head threaded studs M4 w/nuts.
  • Page 53: Regulatory Information

    EGULATORY HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 54 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 55 "The application of this monitor is restricted to special controlled luminous envi- ronments. The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a win- dow or directed to luminaries.
  • Page 56 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 57: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product are: 3 years monitor, 10 years IntelliTouch screen, 5 years Accu- Touch screen, 5 years Controller.
  • Page 58 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 59: Index

    Numerics 15" LCD Touchmonitor Dimensions, 40 15” Touchmonitor Specifications, 36, 37 About the Product, 1 About Touchmonitor Adjustments, 25 Attaching the L-Brackets, 9 Auto Adjust, 27 Bottom View/Side View (1545L), 5 Brightness, 27 C1/C2/USER (Color), 27 Care and Handling of Your Touchmonitor, 34 Clock, 27 Compatibility Modes, 35 Connect the Remote OSD Cable, 13...
  • Page 60 SecureTouch Touchmonitor Specifications, 39 Serial Connection, 10 Side View (1547L/1548L/1549L), 6 Side View (1567L), 8 Solutions to Common Problems, 29 Technical Specifications, 35 Touch Interface Connection, 10 Touch not working, 30 Touchmonitor Safety, 33 Touchmonitor Specifications 1567L, 36 Touchmonitor Specifications ET1549L, 37 Troubleshooting, 29 Unpacking Your Touchmonitor, 3 USB Connection, 15...

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