IBM 9228 - IntelliStation Z - Pro Service Manual page 162

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
EFFE
FFFF or other code not
listed
144
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide
Description
The firmware code is corrupt or the
download jumpers are in place.
A SAS bus error occurred.
Action
1. Update the BIOS code and firmware for the
controller. Then, remove the jumpers. For
more information about updating the BIOS
code, see "Updating the BIOS code on the
computer" on page 139.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
1. Follow the instructions in "Interrupt status
port register error procedures" on page 140.
2. Make sure that the SAS cable is connected
correctly.
3. Reseat the following components:
a. Hard disk drive
b. ServeRAID controller
4. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. Hard disk drive
b. ServeRAID controller