IBM 9228 - IntelliStation Z - Pro Service Manual page 161

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
3200
4xxx thru 5xxx
7xxx thru 8xxx
9003
9xxx thru BZxx
Description
A code DRAM error occurred.
A Code DRAM error occurred.
A host/local PCI bus interface error
occurred.
A ServeRAID controller error occurred.
A SAS bus error was caused by the
cables, termination, defective drives, or
other components. Z refers to the
specific channel or channels that cause
the error.
Action
1. Install the download jumpers, and update the
BIOS code and firmware for the controller.
Then, remove the jumpers. For more
information about updating the BIOS code,
see "Updating the BIOS code on the
computer" on page 139.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
1. Install the download jumpers, and update the
BIOS code and firmware for the controller.
Then, remove the jumpers. For more
information about updating the BIOS code,
see "Updating the BIOS code on the
computer" on page 139.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
1. Update the BIOS code and firmware for the
controller. For more information about
updating the BIOS code, see "Updating the
BIOS code on the computer" on page 139.
1. Update the BIOS code and firmware for the
controller. For more information about
updating the BIOS code, see "Updating the
BIOS code on the computer" on page 139.
2. Make sure that the computer supports the
controller.
3. Replace the integrated RAID controller on
the computer.
1. Follow the instructions in "Interrupt status
port register error procedures" on page 140.
2. Make sure that the SAS cable is connected
correctly.
3. Reseat the following components:
a. Hard disk drive
b. ServeRAID controller
4. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. Hard disk drive
b. ServeRAID controller
Chapter 5. Diagnostics
143