Dvd Disc Problems - IBM 6643 - NetVista X40 - 128 MB RAM User Manual

DVD disc problems

Symptom
Black screen instead 1. Restart the DVD player program.
of DVD video
2. Shut down Windows, and restart your computer.
If you need technical assistance, see "Chapter 7. Getting help,
service, and information," on page 75.
DVD movie will not 1. Make sure that the disc surface is clean and not scratched.
play.
2. Check the disc or package for regional coding. You might
If you need technical assistance, see "Chapter 7. Getting help,
service, and information," on page 75.
No audio or 1. Check the volume control settings in Windows and on your
intermittent audio
while playing DVD
2. Make sure that the disc surface is clean and not scratched.
movie
3. Check all cable connections to and from the speakers.
4. Select a different audio track.
If you need technical assistance, see "Chapter 7. Getting help,
service, and information," on page 75.
Playback is very 1. Disable any background programs, such as antivirus or
slow or choppy.
2. Ensure that video resolution is set to less than 1152 x 864.
3. Make sure that the DMA check box is selected in Device
If you need technical assistance, see "Chapter 7. Getting help,
service, and information," on page 75.
Invalid disc or no 1. Ensure that a DVD disc is in the drive with the label side of
disc found message
2. Ensure that video resolution is set to less than 1152 x 864.
3. On a computer with a CD-ROM as well as a DVD-ROM
If you need technical assistance, see "Chapter 7. Getting help,
service, and information," on page 75.
60
User Guide
Action
need to purchase a disc with coding for the region for which
your DVD-ROM drive was manufactured.
speakers.
desktop themes.
Manager for the DVD-ROM drive.
the disc facing up.
drive, make sure that the DVD is in the drive labeled DVD.