Cdr Files; Call Table - Altigen SuperQ Manual

CDR Files

Currently, CDR records only save call information into files located at
\program files\Altigen\AGJServices\SuperQ\CDRLogofxxxx.csv.

Call Table

SuperQ call information is saved in the following format:
Field Name
SessionId
SiteId
SuperQNum
InQTime
InQDate
InQDaytime
InQWeekday
InQTimeZoneOffset
DestSiteId
DestWgNum
DestSessionId
OutQTime
OutQDate
OutQDaytime
OutQWeekday
OutQTimeZoneOffset
CallerId
CallerName
Type
Priority
InQHour
32 AltiGen SuperQ Manual
Field Type Memo
integer Session ID of source site
integer ID of source site
integer SuperQ number
integer Real Time of entering queue
integer Date of entering queue
integer Time of entering queue (HHMMSS)
integer Day of entering queue
integer The Timezone offset between source site
and SuperQ service
integer ID of target site
integer Target workgroup number
integer Session ID of target site
integer Real Time of quitting queue
integer Date of quitting queue
integer Time of quitting queue (HHMMSS)
integer Day of quitting queue
integer The Timezone offset between target site
and SuperQ service
varchar(50) Caller ID
varchar(50) Caller Name
integer Quit queue state
integer Call priority
integer Hour of entering queue