Troubleshooting - Acroprint ES700 User Manual

TROUBLESHOOTING

Error
No. Error contents
E-00 CPU error
E-01 The remaining life of lithium battery for
memory back-up is short.
E-05 The card is not inserted in the clock properly.
E-30 Cannot print.
The printer motor or home position sensor
is not normal.
E-38 Cannot print.
The print head motor or the sensor does not
operate properly.
E-40 Incorrect password
E-41 D.S.T. setting mistake
E-49 Setting data you entered is not usable.
•
The time clock does not operate
Ensure the AC adapter is properly plugged into the AC outlet and AC power is
available.
•
The time clock does not print
Ensure the ribbon is installed correctly and the proper print method is set.
•
The card is jammed
Press the push bar and try to pull out the card at the same time.
27
Action
Call the servicing dealer from whom you
purchased your ES700 or call Acroprint at
(800)-344-7190 (in USA).
Correctly insert the card.
Make sure that the ribbon cassette is
correctly inserted in place.
Press the push bar.
Enter the correct password again.
Make sure the correct starting and ending
date of daylight saving time and enter again.
Refer to your owner's manual on the page
related to the item (you want to set and
enter again correct setting data.)
Other Failures