Table Of Contents - HP Compaq MultiSeat ms6000 Troubleshooting Manual

Table of contents

1 Protecting the Software
2 Troubleshooting Without Diagnostics
Safety and Comfort .............................................................................................................................. 2
Before You Call for Technical Support ................................................................................................. 2
Helpful Hints ......................................................................................................................................... 3
Solving General Problems .................................................................................................................... 5
Solving Power Problems ...................................................................................................................... 9
Solving Hard Drive Problems ............................................................................................................. 10
Solving Media Card Reader Problems ............................................................................................... 13
Solving Display Problems ................................................................................................................... 14
Solving Audio Problems ..................................................................................................................... 18
Solving Printer Problems .................................................................................................................... 20
Solving Keyboard and Mouse Problems ............................................................................................ 21
Solving Hardware Installation Problems ............................................................................................. 23
Solving Network Problems ................................................................................................................. 25
Solving Memory Problems ................................................................................................................. 28
Solving Processor Problems .............................................................................................................. 30
Solving CD-ROM and DVD Problems ................................................................................................ 31
Solving USB Flash Drive Problems .................................................................................................... 33
Solving Front Panel Component Problems ........................................................................................ 34
Solving Internet Access Problems ...................................................................................................... 35
Solving Software Problems ................................................................................................................ 36
Contacting Customer Support ............................................................................................................ 37
Appendix A POST Error Messages
POST Numeric Codes and Text Messages ....................................................................................... 39
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ................................................ 46
Appendix B Password Security and Resetting CMOS
Resetting the Password Jumper ........................................................................................................ 51
Clearing and Resetting the CMOS ..................................................................................................... 52
ENWW v