HP Pavilion MS214 Getting Started

Hp pavilion ms214: user guide
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HP Pavilion All-in-One PC

Getting Started

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  • Page 1: Getting Started

    HP Pavilion All-in-One PC Getting Started...
  • Page 2 Microsoft group of companies in the United States and/or other countries/regions. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law.
  • Page 3: Table Of Contents

    Table of Contents HP Pavilion All-in-One PC Setup ... 1 Computer Overview ... 1 Setting Up Your Computer ... 3 Turning On Your Computer for the First Time ... 4 Special Features of Your Computer ... 15 Adjusting the Tilt and Swivel ... 15 Webcam ...
  • Page 4 Getting Started (features vary by model)
  • Page 5: Hp Pavilion All-In-One Pc Setup

    Computer Overview The HP Pavilion All-in-One PC The HP Pavilion All-in-One is a sleek, stylish computer with a built-in 47-cm diagonal widescreen display. This stylish All-in-One computer comes with features like webcam, CD/DVD player and burner, USB ports, media card reader, wireless 802.11b/g networking, and built-in speakers.
  • Page 6 Item Audio line out Memory card reader LED USB 2.0 (2 ports) USB 2.0 (4 ports) Microphone jack Headphones jack Ethernet (Local Area Network [LAN]) port Power connector Item Webcam Getting Started (features vary by model) Description (continued) Connect external 2.0 and 2.1 powered speakers. Indicates card reader activity.
  • Page 7: Setting Up Your Computer

    Use the built-in stereo speakers for a powerful media experience when listening to music, or when watching your home videos and DVDs. Press the button to turn on your computer or put it in Sleep mode. HP Pavilion All-in-One PC Setup...
  • Page 8: Turning On Your Computer For The First Time

    The antivirus software may automatically open. Follow the onscreen instructions to set up this tool, which protects the computer and your privacy. When you see the Windows desktop, the initial setup is complete. For help with getting started using your computer, see the remaining topics in this section.
  • Page 9: Restarting The Computer

    Built-in analog stereo speakers Analog 2.0 or 2.1 powered speakers Headphones NOTES: Your computer supports powered speaker systems only. Powered speakers require a separate power supply. By default, the internal speakers are on. ® and then click Restart. HP Pavilion All-in-One PC Setup...
  • Page 10: Connecting Analog Speakers

    Connecting analog speakers (Sold separately) To connect active external speakers, such as left/right stereo speakers or a 2.1 system of two speakers and a subwoofer, to the computer: Make sure the speaker system is turned off and unplugged. For 2.0 powered speakers, connect the speaker cable to the Audio Line Out connector on the back of the computer.
  • Page 11: Adjusting The Speaker Volume

    Double-click the microphone connector that you want to use. Click the Levels tab. Adjust the recording level for the microphone by clicking the slider bar and moving it. Click OK, and then click OK again. HP Pavilion All-in-One PC Setup...
  • Page 12: Connecting To A Network

    Connecting to a network This section describes connecting to the Internet through a wired or wireless connection. Your computer supports a wireless or wired LAN that connects to other devices, such as a printer. The network connection to the Internet is usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate subscription.
  • Page 13: Connecting To The Internet

    You can use any Web browser; most computers have Microsoft Internet Explorer open Internet Explorer: Click the Start button. Click Internet Explorer. NOTE: If you have issues connecting to the Internet, see “Internet access” on page 32. HP Pavilion All-in-One PC Setup ® . To...
  • Page 14 Checking the wireless LAN device installation You can verify that the integrated WLAN device is installed on the computer correctly by using the Windows operating system Device Manager: Click the Start button. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window.
  • Page 15: Protecting Your Computer

    Search Help box and press Enter. See “Using the Onscreen Help and Support Center” on page 23. Computer feature User password Antivirus program Firewall program Windows updates Administrator password Windows critical security updates from Microsoft HP Pavilion All-in-One PC Setup...
  • Page 16: Using Antivirus Software

    Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses. Computer viruses can disable or damage the operating system, software programs, or computer utilities. Antivirus software can detect most viruses, remove them, and, in most cases, repair any damage that they have caused.
  • Page 17: Setting Up User Accounts

    For antivirus software, uninstall the existing software program before reinstalling it or installing a new antivirus program. NOTE: Use only licensed original software. Installing copied software may be illegal, may result in an unstable installation, or may infect the computer with a virus. HP Pavilion All-in-One PC Setup...
  • Page 18 Transferring files and settings from an old computer to your new computer You can copy files from an old computer to your new computer by using CDs or DVDs, memory sticks, or personal media drives, or by using the Windows Easy Transfer cable (sold separately).
  • Page 19: Special Features Of Your Computer

    Special Features of Your Computer Adjusting the Tilt and Swivel For optimal viewing, adjust the screen tilt to your own preference: Face the front of the computer and hold the base so that you do not topple the computer while changing the tilt. Adjust the tilt by moving the top edge of the display screen either toward or away from you (the range is –5°...
  • Page 20: Webcam

    Webcam The webcam (A) is located at the top front of the computer. Use your webcam to: Create videos from files on your computer. Create snapshots to view, organize, edit, send, and print. Create video notes for an enhanced visual calendar and to share. Initiate live video chats with Windows Live Messenger or another compatible software program.
  • Page 21: Using The Memory Card Reader

    Having a video chat or making conference calls To set up a video chat, you must have a connection to the Internet, an ISP, and software that enables you to make video calls over the Internet. As with chat or instant messenger software, you can use this kind of software to chat with one or more people at a time.
  • Page 22: Memory Card Reader

    When you insert media, the Safely Remove Hardware window may appear. If it opens, or if you open the Safely Remove Hardware window by mistake, click Close. CAUTION: Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so removes the operating system recognition of the memory card reader from your computer, and you must restart the computer to see the memory card reader again.
  • Page 23: Using A Vertical Cd/Dvd Drive

    Using a Vertical CD/DVD Drive Your computer has an optical disc drive that is installed in a vertical position. The Eject button is just below drive door. The drive will accept either a standard-sized disc or a minidisc. Face the front of the computer. Press the Eject button to open the CD/DVD tray.
  • Page 24: Using Software

    Using Software NOTE: Some of the programs that are listed may not be included with your model. This is not a complete list of all included software. Your computer includes software to: Record and play CDs. Record data CDs. Import and edit video files. Record video CDs and DVDs.
  • Page 25 Set up computer functions such as backup or printers. Explore capabilities to find out what your computer can do. See status of your computer, plus get alerts and updates. Discover software and service offers from HP and its partners. Access support diagnostics and Help content.
  • Page 26 Getting Started (features vary by model)
  • Page 27: Getting More Information

    Finding Additional Guides on the Web You can find guides for your computer by using the Internet to access the Support Web site: Go to the Support Web site (http://www.hp.com/support) and search for your model number using the previous procedure.
  • Page 28: Using Hp Advisor Software

    Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you use to monitor and access system health information about key areas of your computer. HP Advisor has three major areas: PC Dock — Access HP and Partner software directly on your desktop and customize your dock by dragging and dropping items.
  • Page 29: Troubleshooting And Maintenance

    Troubleshooting and Maintenance This section contains: Troubleshooting tables in “Troubleshooting Computer Problems” on page 25. Software repair information in “Software Troubleshooting” on page 39. Maintenance information and guidelines in “Maintenance” on page 42. For more information, refer to the Help and Support Center or access the Support Web site. (See “Getting More Information”...
  • Page 30: Computer Does Not Start

    Computer does not start Symptom Computer will not turn on or start. Computer seems to be locked up and is not responding. Error message: Hard disk drive error. Getting Started (features vary by model) Possible solution Ensure that the cables connecting the computer to the external power source are plugged in properly.
  • Page 31 Power Symptom Error message: Invalid system disk or Non-System disk or Disk error. Computer does not turn off when the On button is pressed. Computer shuts down automatically. Display Symptom Screen is blank, and power light is not lit. Screen is blank. Images on the screen are too large or too small, or the images are...
  • Page 32 Use a mouse pad, white sheet of paper, or other less reflective surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword cleaning.
  • Page 33: Wireless Keyboard And Mouse

    Wireless keyboard and mouse Symptom Wireless keyboard or mouse does not work or is not detected. Possible solution Check for these problems: Ensure you are using the wireless keyboard or wireless mouse within range of the receiver, approximately 10 meters for normal use, and within 30 cm during initial setup or for resynchronization.
  • Page 34 Wireless keyboard and mouse (continued) Symptom Wireless keyboard or mouse does not work or is not detected. (continued) Getting Started (features vary by model) Possible solution Check that the mouse is on (B), and push and hold the Connect button (C) on the underside of the mouse for 5 to 10 seconds.
  • Page 35: Audio And Speakers

    Audio and speakers Symptom No sound is produced. Possible solution Press the Mute button on the keyboard to see whether the Mute feature is enabled. Right-click the Volume icon on the taskbar, and then click Open Volume Mixer. The Volume Mixer settings window opens. If programs are muted, click the Mute button to unmute.
  • Page 36: Internet Access

    Internet access Symptom I cannot connect to the Internet. Getting Started (features vary by model) Possible solution Contact your ISP for assistance. Verify that you are using the proper cables for your Internet connection type. Run the wireless setup wizard: Click the Start button, and then click Control Panel.
  • Page 37 CD and DVD players Symptom The CD or DVD drive cannot read a disc, or it takes too long to start. I cannot remove a CD or DVD. I cannot play a DVD movie on a DVD player. Possible solution Ensure the disc is inserted with the label facing out and centered in the tray.
  • Page 38 CD and DVD players (continued) Symptom I cannot create (record) a disc. Getting Started (features vary by model) Possible solution Ensure the disc is inserted with the label facing out and centered in the tray. Verify that you are using the correct disc type (media) for the drive.
  • Page 39 Video Symptom Some video files do not play. Codec error messages appear when I try to play certain video files. Error message: Files Needed To Display Video Are Missing or Corrupt. Possible solution Your file may be corrupt or in an unsupported format. Open the video file in a video editor, and then resave the file in a supported format.
  • Page 40: Hardware Installation

    Web site. You may need an updated driver for Windows. Contact the device vendor directly for an update. For HP peripheral devices, visit the HP Web site: http://www.hp.com/support Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent.
  • Page 41 Hardware installation (continued) Symptom A device does not work after installing a new device. Possible solution To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver: Click the Start button. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window.
  • Page 42 Performance Symptom Computer displays a processor speed that is lower than expected. Software programs and files take longer than expected to open or respond. Memory card reader Symptom Memory card reader cannot read the memory card. Getting Started (features vary by model) Possible solution This happens when the processor is automatically running in a lower power state, because the applications running do not...
  • Page 43: Software Troubleshooting

    Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you may be able to repair it.
  • Page 44: Microsoft System Restore

    Double-click the specific item (for example, HP DVD Writer 640b). Click the Driver tab. To update a driver, click Update Driver, and then follow the onscreen instructions. To revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions.
  • Page 45: Software Program And Hardware Driver Reinstallation

    Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by using the Recovery Manager program (select models only). NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs included in the computer box.
  • Page 46: Maintenance

    Maintenance This section includes information about tasks you can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future. Maintenance tasks It is important that you perform simple maintenance of your computer to ensure that it works at peak performance.
  • Page 47: Creating Data Backup Discs

    Creating data backup discs Use CD or DVD recording (or burning) software that is installed on your computer to create backup discs of important information, including personal files, e-mail messages, and Web site bookmarks. You can also move data to an external hard disk drive. When writing data to a backup disc, use software that includes write verification functionality.
  • Page 48: System Recovery

    Cleaning the computer vents Air vents keep the computer and monitor cool. To maintain efficient air flow, keep these vents clean by using a small battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) Run the vacuum over the vents in the computer case. Remove any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors).
  • Page 49: Creating Recovery Discs

    Through the hard disk drive, by pressing the F11 key on the keyboard during system startup. Through recovery discs that you create. Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model.
  • Page 50: System Recovery From The Windows 7 Start Menu

    System recovery begins. After system recovery is complete, click Finish to restart the computer. Complete the registration process, and wait until you see the desktop. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. Perform the procedure “Performing the post-recovery procedure” on page 48.
  • Page 51: Starting System Recovery From User-Created Recovery Discs

    System recovery begins. After system recovery is complete, click Finish to restart the computer. Complete the registration process, and wait until you see the desktop. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. Perform the procedure “Performing the post-recovery procedure” on page 48.
  • Page 52: Additional Troubleshooting

    HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Windows 7 Troubleshooting Tools Windows 7 provides troubleshooting tools that can automatically troubleshoot and fix common computer problems.
  • Page 53: Index

    CD/DVD 19 Ethernet connection 8 hardware troubleshooting installation 36–37 headphones connecting 6 Help and Support 23 Hibernate mode 4 HP Advisor 21, 24 Internet troubleshooting 32 Internet security 12 keyboard and mouse troubleshooting wired 27–28 wireless 29–30 LAN (local area network)
  • Page 54 4 Sleep mode 4 software reinstalling 41 repairing 39 software programs CyberLink DVD Suite 21 HP Advisor 21 speakers adjust volume 7 connecting 6 Support Web site 23 surge protector 4 swivel computer 15 System 40...
  • Page 56 Printed in...

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Ms214 - pavilion all-in-one - 2 gb ram

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