OS Boot Problems Flowchart
Symptoms:
Possible Causes:
Item
1
2
3
4
5
6
7
Server does not boot a previously installed operating system
Server does not boot SmartStart
Corrupted operating system
Hard drive subsystem problem
Refer to
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
"POST Problems ("POST Problems Flowchart" on page 93)"
•
"Hard Drive Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support).
•
Controller documentation
"HP Insight Diagnostics (on page 73)"
•
"Loose Connections (on page 85)"
•
"CD-ROM and DVD Drive Problems" in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
•
Controller documentation
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
"Operating System Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support).
•
"Contacting HP Technical Support or an Authorized
Reseller" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(http://www.hp.com/support).
Troubleshooting
95